Copies of Inbox and Sent Items not working in Outl;ook Express

[Ira]

I needed to reload my entire machine and wanted to save a
copy of the Inbox DBX file and Sent Items DBX file. I
contacted my service provider. They instructed me to do
the following:
1. In Outlook Express under Tools/Options/Maintenance
click the Store Folder. This displays the location of
these two files.
2. Copy the location
3. Click Start/Run, paste the location and click OK.
4. This opens the folder with that location.
5. Copy the Inbox and Sent Items and store them (I did on
my backup CD).

They told me that after I reloaded the machine I could
then copy the files from the CD to the location in step 1.
I did that but Outlook can not open the Inbox or Sent
Items.

Can someone give me advice how to recover these two files.

Thank you,
Ira

 

[Milly Staples [MVP - Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ira asked:

| I needed to reload my entire machine and wanted to save a
| copy of the Inbox DBX file and Sent Items DBX file. I
| contacted my service provider. They instructed me to do
| the following:
| 1. In Outlook Express under Tools/Options/Maintenance
| click the Store Folder. This displays the location of
| these two files.
| 2. Copy the location
| 3. Click Start/Run, paste the location and click OK.
| 4. This opens the folder with that location.
| 5. Copy the Inbox and Sent Items and store them (I did on
| my backup CD).
|
| They told me that after I reloaded the machine I could
| then copy the files from the CD to the location in step 1.
| I did that but Outlook can not open the Inbox or Sent
| Items.
|
| Can someone give me advice how to recover these two files.
|
| Thank you,
| Ira