Reply/Forward emails go into the Inbox and not to the Sent box.

[Don S.]

Hi

I just completed a long session with the Outlook Connector experts from
Microsoft Support and this is what I was told:

1. Sending a new message from Outlook will post a copy of the email into
the SENT Items box
2. Sending a "reply" or a "forward" will post a copy of the email into
the INBOX box.

This is how my Outlook 2007 behaves!

This sound mighty weird and not logical. In my previous experience with OE
and Outlook, a copy of everything I sent went to the SENT Items box.

Please confirm that this is the "design" intent and there is no fix for this
in the new Outlook.

Thanks

Don S.

 

[Roady [MVP]]

Is the following option selected for you;
Tools-> Options-> button E-mail Options-> button Advanced E-mail Options->
In folders other than the Inbox...

 

[Don S.]

Hi Roady

You are GENIUS --- I unchecked the "in folder other then....." and voila
...... I get the Sent items into my Sent box.
The wording and intent of this line is confusing.
Glad someone understand the genius of Microsoft.

Thanks again ... it was driving me nuts.

Don S.

 

[Roady [MVP]]

You're welcome!

Hi Roady

You are GENIUS --- I unchecked the "in folder other then....." and voila
..... I get the Sent items into my Sent box.
The wording and intent of this line is confusing.
Glad someone understand the genius of Microsoft.

Thanks again ... it was driving me nuts.

Don S.

 

[Diane Poremsky [Outlook MVP]]

GMAil is weird in how it handles messages plus Outlook's feature to Save
sent items with the original when not in the inbox seems to cause
problems in Outlook 2010 when you use multiple accounts.

Look in File, Options, Mail - about halfway down is the Save Messages
section. Is Save sent items with the original selected?

Diane Poremsky [MVP - Outlook]

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