Contacts Dialer

[Guest]

I have a client who is unable to dial his phone. Under XP we set up his
contacts so that he could open a contact, have the computer dial the number
and then he could switch the phone to loudspeaker to take the call.
He has a new pc with Vista Home Premium, dial up modem installed and
contacts imported from outlook on old pc. We cannot seem to find a dialler
within windows contacts or vista to perform this same function. Has anyone
else come across it?

Thanks for your help

Alan

 

[DGuess]

I don't believe that exists anymore, check the
microsoft.public.windows.vista.general newsgroup to be sure but I'm running
Ultimate and don't see anything on it anymore.

 

[DGuess]

Have been corrected,

Open Contacts then right click on the Contact and select Action then Dial
This Contact.

That's in an easy to find spot.

 

[Guest]

Cheers! Thanks for that, it's much appreciated. Alan

 

[Guest]

I am having the same problem. But when I choose the call function, nothing
happens. I tried to set up the phone dialer and it still won't work. Any
ideas???
Thanks for any suggestions!

 

[Guest]

I had the same problem.I finally figured it out.In the Phone Dialer
program,go to "Tools"-"Connect Using",then check "Use Phone Dialer to handle
voice call requests from other programs".That should solve the problem.

 

[borkduck]

I'm cross pollinating like crazy here trying to get an answer - if one exists
- to why the dialer in Vista will not dial a long distance number (1 555
555-5555). It does 7 digit (local) calls fine, but when the dialing box is
opened from action/call this contact when an eleven digit number is required
(1 555 555-5555) the last two digits of the area code are omitted, resulting
in a 'call cannot be completed as dialed' error in the dialing box.

I've tried establishing area code rules for each individual area code,
inserting a dial '1' to access a line for long distance calls in general
rules, changing the dialing mode from tone to pulse and back again, all with
zero effect.

PLEASE anyone who's found a way to make this thing work let me know how you
did it!

Thanks in advance

borkduck

 

[Hal Hostetler [MVP P/I]]

Yes, store your numbers in Canonical (International) format. Instead of "1
555 555-5555", store the number as "+1 (555) 555-5555". The first number
will confuse dialing rules and result in the number "1 5 555-5555" being
dialed, a number which obviously won't work. Try it yourself, change the
number format to "+1 (555) 555-5555" and see what happens.

http://support.microsoft.com/kb/247192/en-us
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules
http://support.microsoft.com/kb/318575/en-us
Dialing rules may not be applied to tools such as Fax and Phone Dialer on
Windows XP-based and Windows Vista-based computers

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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