Constantly get error message refering to "chkdbb.exe"

[Guest]

I am constantly getting a warning that says "chkdbb.exe has encountered a
problem and needs to close". What is chkdbb.exe and with what program is it
associated. A file search of my pc showed this file
"C:\windows\prefetch\CHKDBB.EXE-337A0459.pf". It seemed to start ABOUT the
time I installed Norton Antivirus 2006 but I'm not sure of that. Thanks for
your help.

 

[Gerry Cornell]

Have you checked for spyware?

When dealing with a persistent virus / trojan you need to delete system
restore points and not use them as they will contain the virus and put
it
back into your system. Turn off System Restore until cleaning is
finished. Also run your anti-virus with updated definitions in safe
mode. Sometimes you need to run an anti-virus from a floppy and Trend
offer one that can be used.

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
just a desktop folder).
Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and
place it in this folder.

Download the latest Controlled Pattern Release zip
(http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
extract its contents to the same folder. See the Readme text file for
additional instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of all TEMP folders and then your Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files and you're
running WinXP, create a new Restore Point
(Start>Programs>Accessories>System Tools>System Restore), then delete
all but the most recent Restore Point (Start>Programs>Accessories>System
Tools>Disk Cleanup>More options).

Work through the spyware removal programmes etc in turn in safe mode
until you get no results.

Afterwards, update your own anti-virus application and perform another
full system scan.

Finally run HijackThis and post the HijackThis log to the HijackThis
forum here:
http://aumha.net/

You will need to register with Aumha to be able to post.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Stourport, Worcs, England
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suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

WOW, sounds like a lot of work. I'll get started and let you know how it
works out. Thanks!!!

 

[Guest]

Tried everything exactly as suggested......NO JOY. Problem still exists.
Any further advice? Anyone? Thanks

 

[Gerry Cornell]

Did you do the last bit?

Finally run HijackThis and post the HijackThis log to the HijackThis
forum here:
http://aumha.net/

You will need to register with Aumha to be able to post.

That is where you will eliminate malware as a potential cause of your
problem!

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

I purchased and installed spysweeper and it found "trojan-backdoor-ngvera" in
my system. This is a trojan used through irc servers on port 5190 (I do a
lot of irc stuff). Spy Sweeper removed the trojan and everything is fine so
far. Wonder why my BRAND NEW version of Norton Antivirus 2006 missed it?
Also Spybot S & D missed it. Normally I get the error message within a
minute of reboot. So far I've been back online at least 20 minutes and no
message so far. Thanks for your help though.

 

[Gerry Cornell]

Pleased your problem seems to be sorted. However, all the programmes
suggested were freeware.

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~