Constant reboot after SP3

R

Roget168

I built a computer w/ Intel Core 2 Dual processor on an Intel board.
Everything was working great for a few days now it's on a constant reboot.
I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does
anyone know if SP3 affects Intel based computers? Any help would be greatly
appreciated.

Thanks in advance.
 
P

PA Bear [MS MVP]

Did the problem start immediately after you installed SP3? Did you install
SP3 via Windows Update or manually?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed SP3?

References:

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
G

Gerry

What is the computer make and model. What exactly do you have by way of
a Windows XP CD?

Are you seeing a Stop Error Report? If yes what does it say?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise only.

What is the position regarding data on the disk? Did you have a backup
or is it necessary to recover data?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
T

Thee Chicago Wolf

I built a computer w/ Intel Core 2 Dual processor on an Intel board.
Everything was working great for a few days now it's on a constant reboot.
I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does
anyone know if SP3 affects Intel based computers? Any help would be greatly
appreciated.

Thanks in advance.

Did you install the Intel-based computer patch before SP3?
http://support.microsoft.com/?kbid=953356

- Thee Chicago Wolf
 
R

Roget Luo

No, the system worked for a few days until it crashed today.

No, anti-spyware or 3rd party software, it's a computer inside of a hardware
firewall.
 
R

Roget Luo

I built the system myself w/ new Intel motherboard and processor, w/
Kingston RAM, no unknown brand.

XP corporate edition CD w/ SP2.

There is no stop error, it gets to the initial Windows XP screen then it
reboots. It will get the the option for booting into Safe mode, Last good
configuration or normal boot up. I have tried all of them and all goes into
the XP screen then reboots.
 
G

Gerry

Roget

Disconnect all hardware except keyboard, mouse and monitor and try
booting again.

You need to disable automatic restart on system failure. This should
help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

The system may not boot but it might generate the Stop Error message so
that you can get a clue as to the nature of the problem.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
T

Thee Chicago Wolf

I built a computer w/ Intel Core 2 Dual processor on an Intel board.
Everything was working great for a few days now it's on a constant reboot.
I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does
anyone know if SP3 affects Intel based computers? Any help would be greatly
appreciated.

Thanks in advance.

It's also possible you'll need to install the Intel Chipset Software.
Since SP2 does not support some of the Core 2 based chipsets, it may
be contributing to your issue.

- Thee Chicago Wolf
 

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