Connection troubles

[puato]

Hello,

We recently had some probleme swith our connection.

I ran the diagnosis, and this is what came out:

DNSServerSearchOrder (FAILED)

212.76.224.172 (FAILED) Pinging 212.76.224.172 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.76.224.172:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)




Anyone that can bring on a solution for these ones?

Would be great, thanks in advance!!

puato