Configuration Error

[Brian]

I recently upgraded my hard drive and copied the image from the old drive
onto the new drive. After doing so outlook would no longer download email
and word gave me an error message that stated it needed to be repaired. I
attempted to do so but with no success. I then attempted to remove office
and could not. I reinstalled office in a different directory. Outlook can
now download and word no longer gives me the errror message for repairs.
However, when I run outlook it continually tries to configure and prompts me
to restart in order for the the configuration to take effect. It does this
after the restart as well. I attempted to update office but was unable. I
believe it is because their are missing files from the previous attempts to
delete office. How do I get outlook to configure and to get the files back
to update office? This is my home/work desktop computer. It is not on a
network.
Operating System: WindowsXP

 

[DL]

Well if you restored an Image, then reinstalled Office to a different
Folder, your win registry and possible other folders will be full of
references to the previous Office installation installation.
I really think you have two options
1) restore the origonal Image then set about repairing Office
2) Nuclear option, clean install win and your programs - I trust you have
verified data backups
BTW what did you use to create this Image, and did you verify the Image?

 

[Brian]

Well if you restored an Image, then reinstalled Office to a different
Folder, your win registry and possible other folders will be full of
references to the previous Office installation installation.
I really think you have two options
1) restore the origonal Image then set about repairing Office
2) Nuclear option, clean install win and your programs - I trust you have
verified data backups
BTW what did you use to create this Image, and did you verify the Image?

 

[Brian Tillman [MVP - Outlook]]

I recently upgraded my hard drive and copied the image from the old drive
onto the new drive. After doing so outlook would no longer download email
and word gave me an error message that stated it needed to be repaired. I
attempted to do so but with no success. I then attempted to remove office
and could not.

Define what "could not" means. How did you copy the image from one drive to
the other? Does the folder Windows\Installer exist on the new drive (which
I presume is your new C drive)?

 

[Brian Tillman [MVP - Outlook]]

You posted nothing.