G
Guest
I have 2 problems I hope somebody can help me with and they're really bugging
me.
My sister and I both use the same computer and we both have our own desktop
profiles. We recently had to reinstall Windows over a previously existing
installation, which gave us both new desktops profiles. The computer
manufacturer told us to do that and said we would be "repairing" our old
installation and we would still have our same desktop profiles, setups, files
and customizations, etc. THAT DIDN"T WORK!! We seem to have gotten around
that problem by restarting the computer in safe mode, taking ownership of our
old files and folders and going in and moving everything to our new profiles.
(Now that we've done that can we delete all our old files without any harm to
our current setups? The old programs don't seem to work anyway.)
This first problem started about a week after I downloaded Windows Update
SP2 on our new Windows installation. I don't know if its related or not, but
I don't think so. It's been about 3 weeks now since I reinstalled Windows
and about 2 weeks since I downloaded and intalled SP2. We both shut the
computer off whenever we're done using it. We do it the normal way by going
to Start>Turn Off Computer>Shut Down and Windows shuts down and the power
goes off automatically. The last time I used the computer before the problem
it shut down normally. Now, whenever I try to start the computer by pressing
the power button on front of the tower, it won't come on. This can be fixed
in two ways, I figured out one way and my sister figured out another.
The first way is to press the power button (the computer doesn't come on, of
course), the toggle the power button on the surge protector off and back on,
and then the computer starts up like it normally would.
The second way is to leave everything shut off, toggle off the surge
protector and the power button on the back of the tower, wiggle all the plugs
in the surge protector and wall sockets (there are quite a few), then turn
the surge protector back on then the tower power button and finally press the
power button on front of the tower, and it starts up like normal. It still
ALWAYS shuts down normally. It just doesn't turn back on that way.
The other problem is totally unrelated... I think. I have an 80Gb Hard
Drive and I have about 2Gb of free space left so I'm trying to install the
Sonic RecordNow 6.5 program on it so I can clear some space. It's a music,
video, and data burning program. I know it works because I had it working
before on our old profiles. Well, to get it to work I have to reinstall it on
our new desktops. It won't install and I keep getting an Error message. The
error message dialog box "title" is:
16 bit Windows Subsystem
This is the message word for word:
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.
There are two buttons at the bottom of the dialog box to choose from:
Close and Ignore
It doesn't matter which one I click on, the dialog box closes and the disk
stops spinning. Everything else continues to work narmally, except for the
previously explained problem. I've thought about a virus and I have
Webroot's Spy Sweeper, Spybot - Search & Destroy, and Ad-Aware SE Personal
build 1.05 installed on my computer. I've run all of them and went to the
TrendMicro Hosecall Web Site and run it also. None of that helped.
If anyone can help with either of these problems I would be ETERNALLY
grateful!
me.
My sister and I both use the same computer and we both have our own desktop
profiles. We recently had to reinstall Windows over a previously existing
installation, which gave us both new desktops profiles. The computer
manufacturer told us to do that and said we would be "repairing" our old
installation and we would still have our same desktop profiles, setups, files
and customizations, etc. THAT DIDN"T WORK!! We seem to have gotten around
that problem by restarting the computer in safe mode, taking ownership of our
old files and folders and going in and moving everything to our new profiles.
(Now that we've done that can we delete all our old files without any harm to
our current setups? The old programs don't seem to work anyway.)
This first problem started about a week after I downloaded Windows Update
SP2 on our new Windows installation. I don't know if its related or not, but
I don't think so. It's been about 3 weeks now since I reinstalled Windows
and about 2 weeks since I downloaded and intalled SP2. We both shut the
computer off whenever we're done using it. We do it the normal way by going
to Start>Turn Off Computer>Shut Down and Windows shuts down and the power
goes off automatically. The last time I used the computer before the problem
it shut down normally. Now, whenever I try to start the computer by pressing
the power button on front of the tower, it won't come on. This can be fixed
in two ways, I figured out one way and my sister figured out another.
The first way is to press the power button (the computer doesn't come on, of
course), the toggle the power button on the surge protector off and back on,
and then the computer starts up like it normally would.
The second way is to leave everything shut off, toggle off the surge
protector and the power button on the back of the tower, wiggle all the plugs
in the surge protector and wall sockets (there are quite a few), then turn
the surge protector back on then the tower power button and finally press the
power button on front of the tower, and it starts up like normal. It still
ALWAYS shuts down normally. It just doesn't turn back on that way.
The other problem is totally unrelated... I think. I have an 80Gb Hard
Drive and I have about 2Gb of free space left so I'm trying to install the
Sonic RecordNow 6.5 program on it so I can clear some space. It's a music,
video, and data burning program. I know it works because I had it working
before on our old profiles. Well, to get it to work I have to reinstall it on
our new desktops. It won't install and I keep getting an Error message. The
error message dialog box "title" is:
16 bit Windows Subsystem
This is the message word for word:
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.
There are two buttons at the bottom of the dialog box to choose from:
Close and Ignore
It doesn't matter which one I click on, the dialog box closes and the disk
stops spinning. Everything else continues to work narmally, except for the
previously explained problem. I've thought about a virus and I have
Webroot's Spy Sweeper, Spybot - Search & Destroy, and Ad-Aware SE Personal
build 1.05 installed on my computer. I've run all of them and went to the
TrendMicro Hosecall Web Site and run it also. None of that helped.
If anyone can help with either of these problems I would be ETERNALLY
grateful!