Computer sometimes locks up and runs slow.

[Pdetiege]

This laptop was given to me with Windows 2000 professional
on it. I am not that computer savvy but it sometimes locks
up or is slow to respond even though I am on a high speed
connection. I don't know if there is something I can do to
test the computer before having to take it to someone to
see if I can fix this myself. Any help would be greatly
appreciated.

 

[Bob I]

Those symptoms would lead me to believe that you may not be protected
from viruses and trojans. Are you using any Anti-virus and firewall
software?

 

[Donna]

I also have these same problems with my laptop. It also
has w2k professional. It runs constantly & sometimes
takes what seems an eternity to do anything. I do have
Norton Antivirus. I have no viruses. I just ran a complete
scan. Please help.

 

[Glenn D. - Audio & Media]

Is your antivirus properly updated?
Is there spyware installed? (check with a free spyware removal tool, as
ad-aware - www.ad-aware.com - these aren't detected by virusscanners)
is your system properly updated? (service packs, drivers, ...)

Glenn