Akina said:
Thank Richard for helping me out. I tryied what you told me but XP
still doesn't stop rebooting. Is this the onlt way that I can deal
with this problem?
The point of disabling the automatic restart is for you to hopefully get
a blue screen with a Stop Error. You can then write down the Stop Error
and troubleshoot it here:
http://www.aumha.org/win5/kbestop.htm
If you are not getting the Stop Error and the computer is still
rebooting randomly, then you may have hardware problems and no amount
of tinkering with the operating system will help. I've looked through
the thread, and unfortunately there isn't enough information to
diagnose what could be causing the problem. Try doing this general
hardware troubleshooting to narrow down the cause:
1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.
2) Test the RAM - I like Memtest86+ from
www.memtest.org - let the test
run for an extended (like overnight) period of time - unless errors are
seen immediately.
3) Test the hard drive with a diagnostic utility from the mftr.
4) The power supply may be going bad or be inadequate for the devices
you have in the system - this isn't applicable to a laptop, of course.
5) Test the motherboard with something like TuffTest from
www.tufftest.com.
Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a good local
computer repair shop (not a CompUSA or Best Buy type of store).
Here are general malware removal instructions. All scans should be done
in Safe Mode. Links follow the steps.
Malke
