Computer restarts unexpectedly...

[Guest]

*Computer restarts unexpectedly...
-Especially while I'm using IExplorer, my computer just restarts and after i
log on, an error message by "winlogon.exe" pops up. i have encountered an
annoying "Spyware Infection" screen yesterday, which was solved by removing
the SpySheriff with McAfee AntiSpyware and Norton Antivirus.

But some viruses weren't able to even deleted by Norton Antivirus. i wonder
why. Most people would say check for spyware or viruses, but i've got them
yesterday. And even if i find them, i still won't be able to delete them. Any
help will be amazingly appreciated. Thank you heavenly for reading my typos.
--
[W]hat''s
[C]hris''s
[D]ecision
for
[C]ompany?
Tsuniper-X -> ID -> 1.

 

[Guest]

If you can't clean the system, I would use the Files and Settings Transfer
Wizard to save the files and settings to a recordable CD/DVD (if you have a
disc writer) and then format and reinstall XP, followed by a restoration of
the files and settings and you software programs.

See this page on the Files and Settings Transfer Wizard -

http://www.pcbuyerbeware.co.uk/Files_and_Settings_Transfer.htm

With backup media so cheap and easy to use I can't understand why people are
still getting caught like this.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/

 

[Rick \Nutcase\ Rogers]

Hi,

Winlogon.exe errors are frequently caused by the netsky virus. Symantec's
netsky removal tool:
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

Many viruses hide themselves from detection, and therefore removal, in
normal mode. Scanning and removal procedures should be done in Safe mode to
minimize the chances of something slipping past you.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org