Computer repeatedly freezes.

G

Guest

Hi, just bought a new computer, and unfortunately I was stuck with Vista as
XP is no longer available anywhere near me. My computer has an intel quad
core extreme processor, an Nvidia 800 graphics card, 2 gigs of ram and 1TB of
harddrive space. The problem is if I do anything other then surf the net My
computer will freeze. I would look for new drivers, unfortunately I have all
the newest drivers available, and under the event thing, there are no new
recent events...
 
C

Carey Frisch [MVP]

Restart your computer, then download and install the
following new updates:

An update is available that improves the compatibility
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938194

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

Hi, just bought a new computer, and unfortunately I was stuck with Vista as
XP is no longer available anywhere near me. My computer has an intel quad
core extreme processor, an Nvidia 800 graphics card, 2 gigs of ram and 1TB of
harddrive space. The problem is if I do anything other then surf the net My
computer will freeze. I would look for new drivers, unfortunately I have all
the newest drivers available, and under the event thing, there are no new
recent events...
 
G

Guest

Cooper said:
Hi, just bought a new computer, and unfortunately I was stuck with Vista as
XP is no longer available anywhere near me. My computer has an intel quad
core extreme processor, an Nvidia 800 graphics card, 2 gigs of ram and 1TB of
harddrive space. The problem is if I do anything other then surf the net My
computer will freeze. I would look for new drivers, unfortunately I have all
the newest drivers available, and under the event thing, there are no new
recent events...

Just tried installing the reliabilty update I saw in one of the other
threads about a similar issue. Hopefully that helps, otherwise Im probly goin
to Linux or mac.
 
G

Guest

Well, Ive had both updates in, and my computer lasted all of 40 minutes
before freezing. I dont want to sound rude, or negative, but I have NEVER had
problems like this. Ive had all my hardware tested, Ive ran numerous
spyware/malware/virus scans and It all comes down to one common problem...
Vista. My computer should be more then able to handle whatever I throw at it.
It doesnt even function right now because all Im doing all day long is
rebooting. Anyone know where I can Buy XP get out of this nightmare?
 
C

Carey Frisch [MVP]

Complete or sporadic system freezes are usually caused
by a hardware problem. I would suggest removing your
video card and RAM modules, then reinstall them, making
sure they are firmly seated in their slots. Also, an inadequate
or bad power supply unit can cause system freezes, as well
as a defective video card or RAM module.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

Well, Ive had both updates in, and my computer lasted all of 40 minutes
before freezing. I dont want to sound rude, or negative, but I have NEVER had
problems like this. Ive had all my hardware tested, Ive ran numerous
spyware/malware/virus scans and It all comes down to one common problem...
Vista. My computer should be more then able to handle whatever I throw at it.
It doesnt even function right now because all Im doing all day long is
rebooting. Anyone know where I can Buy XP get out of this nightmare?
 
S

Spirit

Make sure ALL driver are updated and pay particular attention to any
hard drive drivers or utilities. Check for BIOS updates too.
 
G

Guest

Like I've said, I've already tested all my hardware (and by tested I mean I
took it back to where I bought from and had them check it, then I took it
home and checked everything myself) And the computer is only 3 days old. I've
never ever seen this happen before. Then again, Ive never seen a freeze to
the point that I cant CTRL ALT DEL out of it. There are a bunch of these
threads though...
 
G

Guest

I was hoping there was something I missed.... But I havent found anything
yet. If I didnt game, it wouldnt bother me too much, but my computer is for
more then just work. It crashes on the Microsoft windows live games as well...
 
R

Rick Rogers

Hi,

It's new. Call the manufacturer's support. Be blunt. Fix it or refund it.
You shouldn't even be messing with it, that's what the warranty is for.

By the by, regardless of what the store you got it from did, freezing is
nearly always a symptom of a faulty piece of hardware or incorrect timing
settings. If you don't get it fixed under warranty, then you'll end up
paying for it one way or the other.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
C

Carey Frisch [MVP]

A great Vista troubleshooting story:
http://edbott.com/weblog/

Vista finally stable for me, (no) thanks to a cable!
http://dmoisan.spaces.live.com/blog/cns!95CB015E3E4A702A!229.entry


--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

Hi, just bought a new computer, and unfortunately I was stuck with Vista as
XP is no longer available anywhere near me. My computer has an intel quad
core extreme processor, an Nvidia 800 graphics card, 2 gigs of ram and 1TB of
harddrive space. The problem is if I do anything other then surf the net My
computer will freeze. I would look for new drivers, unfortunately I have all
the newest drivers available, and under the event thing, there are no new
recent events...
 
G

Guest

I don't see how it CAN'T be Vista since there are several posts regardless of
the mfg. I've had new hp pavilion dv6405us laptop w/vista home premium for 1
mos. now and it has locked up 3-4 times and only way i can get control back
is to literally pop out the battery. Yes, I can have it checked under my
maint./warranty plan but it seems like passing the buck. I've also had
trouble with Vista's backup not working on my dvd drive and have had to
resort to backing up to recovery partition or external drive as noted on
another thread:

http://blogs.technet.com/james/arch...-vista.aspx?CommentPosted=true#commentmessage

With these 2 issues plus the continual permission prompting with launching
most .exe's Vista is a frustration that supposedly will be fixed in upcoming
sp (when?) - did MS release Vista prematurely or are the less quality
conscious these days?

You can still get XP on some Dell pc's thru the end of the year I believe
but don't know where to get the cd's only.
 

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