computer randomly shuts down

[chrisandkerry]

Been experiencing random shutdown probs for a while now. I have tried
tweaking a few things to see if it made a difference. Today it has happened
and i discovered these set of events in the event log

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6009
Date: 31/10/2004
Time: 10:19:27
User: N/A
Computer: **********
Description:
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 1 Uniprocessor Free.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6005
Date: 31/10/2004
Time: 10:19:27
User: N/A
Computer: ***********
Description:
The Event log service was started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 31/10/2004
Time: 10:19:29
User: N/A
Computer: **********
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1
(0xfef82000, 0x00000002, 0x00000000, 0xf81963c9). A dump was saved in:
C:\WINDOWS\Minidump\Mini103104-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: redbook
Event Category: None
Event ID: 10
Date: 31/10/2004
Time: 10:19:05
User: N/A
Computer: ***********
Description:
This drive has not been shown to support digital audio playback.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ff 00 04 00 01 00 5c 00 ÿ.....\.
0008: 00 00 00 00 0a 00 ff 4f ......ÿO
0010: 00 00 00 00 00 00 00 00 ........
0018: 01 00 00 00 ff ff ff ff ....ÿÿÿÿ
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 00 00 00 ....


Event Type: Information
Event Source: redbook
Event Category: None
Event ID: 10
Date: 31/10/2004
Time: 10:19:05
User: N/A
Computer: *************
Description:
This drive has not been shown to support digital audio playback.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ff 00 04 00 01 00 5c 00 ÿ.....\.
0008: 00 00 00 00 0a 00 ff 4f ......ÿO
0010: 00 00 00 00 00 00 00 00 ........
0018: 01 00 00 00 ff ff ff ff ....ÿÿÿÿ
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 00 00 00 ....


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 31/10/2004
Time: 10:19:46
User: ***************
Computer: *************
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service ImapiService with arguments "-Service" in order to run the
server:
{520CCA63-51A5-11D3-9144-00104BA11C5E}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


At the time of it restarting, i was watching a streaming movie via media
player.

Any thoughts?

Thanks in anticipation

 

[Rick \Nutcase\ Rogers]

Hi chrisandkerry,

Could you please send me the minidump file that was created? The address
used here is valid, but change the subject line to "per req" or it will get
hung up in my email filters. This is the file to send:

C:\Windows\Minidump\Mini103104-01.dmp

Often times there is a driver file indicated in the dump as the problem that
you don't see in the error message. It may help lead to a solution.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org