Computer just shuts down

P

Pam

All of the sudden my computer is just shutting itself off like - once or
twice a day - I'll be in the middle of something and it just turns off and
reboots...

the tech stuff that it says when it recovers from 'serious error' is below -
any help would be appreciated so I can fix this or take it in to be looked
at - thanks!

C:\DOCUME~1\Pat\LOCALS~1\Temp\WERf7ea.dir00\Mini070106-01.dmp

C:\DOCUME~1\Pat\LOCALS~1\Temp\WERf7ea.dir00\sysdata.xml



error signature

BCCode : 100000d1 BCP1 : 00000002 BCP2 : 00000002 BCP3 : 00000001

BCP4 : 82A569DC OSVer : 5_1_2600 SP : 2_0 Product : 256_1
 
K

Ken Blake, MVP

Pam said:
All of the sudden my computer is just shutting itself off like -
once or twice a day - I'll be in the middle of something and it just
turns off and reboots...





You are presumably blue-screening, and you are set to reboot whenever that
happens. Right-click My Computer, and choose Properties. On the Advanced
tab, click Settings under Startup and Recovery. Under System failure,
uncheck the box "Automatically restart.

Now when the problem occurs again, instead of restarting, you will get the
blue screen with diagnostic information. Post back with those details for
more help.
 
P

Pam

thank you Ken - will do that and get back to you - thank you so much for
answering!

Pam
 
K

Ken Blake, MVP

Pam said:
thank you Ken - will do that and get back to you - thank you so much
for answering!


You're welcome. Glad to help. But depending on what that screen shows, it
may be someone else here who is better able to help you than I.
 

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