Computer Is Running Very Slow Resources At 99%

L

Leythos

We get complaints about lost mail and error messages in the OE newsgroups
all the time and the solution is to disable e-mail scanning.

This is from Symantec, but applies to all A/V programs:

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email Scanning?

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.

Visit this group more often.

While I appreciate the information, and I have not denied that it can
happen, in the environment we manage and the ones that we support that
are unmanaged, we have never seen issues with Outlook Express and email
session scanning. I will continue to leave it enabled at all times,
until we find a number of cases in our environments that indicate a
problem with session scanning in email.
 
J

Jim Pickering

Leythos said:
While I appreciate the information, and I have not denied that it can
happen, in the environment we manage and the ones that we support that
are unmanaged, we have never seen issues with Outlook Express and email
session scanning. I will continue to leave it enabled at all times,
until we find a number of cases in our environments that indicate a
problem with session scanning in email.

That's fine in your environment with professional IT personnel who can do
backups routinely. For the average user, email scanning can and does on
rare occasions find a virus and blocks the entire DBX file (the database
where mail messages are stored) from being opened, i.e., it is quarantined
and not openable thereafter. In some cases, antivirus scanning has written
all zeroes to the dbx file making messages unrecoverable unless one resorts
to 3rd party (often expensive) utilities than can extract information at the
disk level (if not overwritten).

Your advice is fine for your environment, but please do not expect all users
to have either the degree of technical proficiency that you may have, nor
expect them to be as knowledgeable as you may be about setting up an
antivirus program. Most users take default settings out of the box and
those settings are not always the best for the user.

We have hundreds of users who have lost important email messages due to
email scanning. Do a google search for "lost mail" + "Outlook Express" and
you will find ample evidence of that fact. Or just continue your diatribe
if you feel you must, since you appear to be incapable of admitting that
such things can happen in the "real world."
 
K

Kuay Tim

I have personally experienced connection difficulties and account corruption
with Trend Micro and Norton (especially outgoing)e-mail message scan. There
have been problems reported and fixed here involving other suppliers of A/V
message scan products.

--
Tim K.
aka Kuay Tim
MS-MVP - (IE/OE)
Lynnwood, WA
*
We get complaints about lost mail and error messages in the OE newsgroups
all the time and the solution is to disable e-mail scanning.

This is from Symantec, but applies to all A/V programs:

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.

Visit this group more often.

While I appreciate the information, and I have not denied that it can
happen, in the environment we manage and the ones that we support that
are unmanaged, we have never seen issues with Outlook Express and email
session scanning. I will continue to leave it enabled at all times,
until we find a number of cases in our environments that indicate a
problem with session scanning in email.
 
P

pcbutts1

How the heck would a scanner running on YOUR workstation remove a virus
from the mail server not protected by the AV product - answer, it can't.

When Norton detects the virus it attempt to quarantine it but grabs the
inbox instead. When the inbox is restored and the infected email is manually
deleted from the inbox, during the next check mail session the same virus,
that Norton supposedly quarantined, is still on the server and re-downloaded
thus starting the whole quarantined inbox process over again. We have to
disable Norton or access the server and delete it from there. These are POP3
not exchange servers.

--


The best live web video on the internet http://www.seedsv.com/webdemo.htm
NEW Embedded system W/Linux. We now sell DVR cards.
See it all at http://www.seedsv.com/products.htm
Sharpvision simply the best http://www.seedsv.com
 
O

\old\ devildog

I don't.
Read. (get them books and they still can't read) ------ I use OE to
download e-mail from by ISP ( Mediacom now, CableOne for 2 years before,
then dail-up for too many years). I do not use a web based email account
like yahoo. I use OE to get my mail from the server. I do not go to
yahoo.com or hotmail.com to read my e-mail. I perfer to download my e-mail
into OE so that I may read it when I want to. I do not live on line. Cable
is nice, but I do use the standby button on the modem to block internet
activity when I don't want to be online. That is also security. -------

My incoming e-mail is scanned by SystemSuite software before it downloads it
to OE. It has the port monitored at all times.When e-mail is incoming it is
scanned before it is allowed to be uploaded by OE. The virus messages I
recieve, comes from SystemSuite. Yes it slows down the upload from
Mediacom, but it only adds about 2 to 4 seconds to 10 to 20 e-mails. The
"slower" time to download is well worth the protection.

I don't want to download infected e-mail so I choose to use the protection
afforded by the e-mail scan from SystemSuite. I see it work and if there is
a problem with the e-mail, I delete it before OE ever downloads it. Folks
this is not any of that invasive software from McA***, or No**on's. It
works, it works well and for over 7 years never a corrupt file on OE. I do
trust in my protection software, and if it has never caused the problems
with corrupted files on OE, then maybe it is a better solution than the
McA*** or other anti-virus scanning engines out there.

The only corrupted files I have ever gotten from OE was when I was using
'98SE. Then the corrupted files were caused by the constant compacting OE
did by default. Once that was shut off it never gave me anymore problems.
Plus, I never use the default folders to store any mail. Rules sorts all
incoming e-mail from the 5 accounts on Mediacom to the correct folders set
up for each person as well as the correct sub folders. Example ... the
monthly bill form Mediacom comes into the default e-mail account, it is then
placed in to the "Incoming Bills Folder", sub folder "Mediacom". My
TechRepublic newsletters all go dirrectly to the folder setup for them. All
incoming from Microsoft goes to Microsoft folder,and all incoming from our
friends and family, from all 5 accounts are placed in one file called "From
and 4 the family". yes there are a lot of rules, but the order is worth it.
And yes I do a complet back-up of OE every 24 hours.

| "old" devildog wrote:
| >
| > I can backup Leythos on this. I have been using OE to get my e-mail
since I
| > was using '98SE, I have always used SystemSuite (3.0 to now Pro 6). I
have
| > always used the e-mail scan. I have never had a corrupted file on OE,
and
| > have stopped 100's of virus from being downloaded from my ISP mail
accounts
|
| Why do you attempt to download virus infected email in the first place?
| That's like having sex in the red light district and crossing your
| fingers hoping that your condom doesn't break.
|
|
 
O

\old\ devildog

Wrong Frank.
And the junk I just read from you is just that, junk. You need to find out
the way this software really works before condemning it.
I have always used the e-mail scan in SystemSuite. It has never caused a
problem. It does not scan by proxy server. It scans by directing the e-mail
to a temp file on the computer, does a virus scan on the body as well as any
attachments, it then OE or Outlook uploads the e-mail from this temp file.
Yes it redirects it but not to a web site to get lost.

The only problems with OE folders I have ever had, has been caused by OE
and the constant urge to compact. When will MS learn that over compaction
leads to corruption. MS is the biggest creator problem with their own
software

I do not know how Norton's or McAfee's does it. I haven't used Norton's ever
( always heard too many bad things about it), and it has been '96 since I
used McAfee. Maybe you need to go to tech support at V-Com. They will
explain the scanning of incoming e-mail as the Micro-Trend engine they use
does.

I spoke to 10 software and hardware techs about OE and Outlook. They repair
hardware and software everyday, it is what they do. They agree with me that
OE and Outlook's biggest enemy is themselves, the compaction by default
problem, and the inherent problems with the proprietary and faulty, file
system used by both for the folders.

Learn Frank, I still do even at my age I am 60 (with over 30+ year of
software and hardware repair). That is why I contacted customer support at
V-Com to find out how the e-mail scanning worked. I am right, your
description of how it is done by the Trend-Micro engine is very wrong.

Before you tell me or Leythos how the "e-mail" is scanned and how it damages
the folders, check out how it is really done by each the anti-virus
companies. Learn something and form your own opinion based on real
knowledge, obtained from the source, rather that the same information MS has
been giving out for more years than anyone wants to remember. I think the
stand you are taking, comes from MS as a way to explain the faults inherent
in the OE and Outlook software. It is much easier to blame something else
for your problems than to fix the mess you made yourself.

"old" devildog
--Semper Fi --
---------------------


| | > | >> In article <[email protected]>, pcbutts1
| >> @seedsv.com says...
| >>> Then explain why Norton will quarantine the whole inbox in OE,
| >>> Netscape mail, Eudora, and it does this on Mac's also and Mac's are
| >>> not effected by
| >>> most windows viruses. Norton is the only AV that I have seen that
| >>> does this.
| >>> Norton reps could not fix this on any of our 8000 systems Mac
| >>> included. We
| >>> tracked it down to certain viruses like the blaster worm and its
| >>> variants.
| >>> The only work around, not fix, is to manually delete the virus from
| >>> the server first and configure Norton to not scan dbx files in its
| >>> weekly scans
| >>> or auto protect. That leaves emails completely unprotected.
| >>
| >> You didn't use the software properly if you had that problem. I have
| >> been using Norton and Symantec since they were out on the market,
| >> have more than 1000+ nodes using it, and the only time we have any
| >> issues is when the exclusions are not properly setup, when some
| >> idiot installs a service that uses files and doesn't properly check
| >> the AV settings or specifics vs his software.
| >>
| >> As for outlook, why would you scan the outlook file? Why would not
| >> just scan the SMTP and POP sessions (or IMAP) for bad things so that
| >> they are removed without impact to the files.
| >>
| >> The only time I've seen Norton screw up a INBOX is when it was
| >> scanning the files themselves instead of the sessions (smtp/pop) -
| >> if you don't set it up properly then you can't really complain.
| >>
| >> --
| >
| > Add me to the confused list. I am using Norton AV 2002 and have
| > *.dbx in my exclusions and also have both incoming and outgoing
| > emails check for scanning. I this a reaonably correct configuration?
| >
| > I can find nowhere in the NAV Options setup to scan the SMTP and POP
| > sessions. What am I missing.
| >
| > Thank you for any thoughts you might have for this mixed up user.
| >
| >>
| >> (e-mail address removed)
| >> remove 999 in order to email me
|
| Turn off email scanning in your anti-virus. It provides no added
| protection.
|
| The Other E-Mail Threat: File Corruption in Outlook Express
| Published: November 18, 2004
| By Tom Koch
| http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
|
| Email scanning slows down Sending and Receiving, sometimes enough that OE
| times out. Since some of the received messages have large (often virus)
| attachments, which exasperates the problem.
| Some Comcast users have found it necessary to totally uninstall Norton and
| switch to the free AVG with mail scanning off. Norton invented email
| scanning and here's what they say:
|
| "Disabling Email Scanning does not leave you unprotected against viruses
| that
| are distributed as email attachments. Norton AntiVirus Auto-Protect scans
| incoming files as they are saved to your hard drive, including email and
| email attachments. Email Scanning is just another layer on top of this. To
| make sure that Auto-Protect is providing the maximum protection, keep
| Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
| the most recent virus definitions."
|
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0
|
| "...your computer is protected if Auto-Protect is enabled. Auto-Protect
| scans any incoming files, including email attachments, when the files are
| saved to your hard drive."
| http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806
|
| "NAV provides multiple layers of protection. Email scanning is just one of
| those layers. Even if you are not running Email Scanning, your computer is
| protected against viruses that are distributed as email attachments by NAV
| Auto-Protect. Auto-Protect will scan any incoming files, including email
| attachments, as they are saved to your hard drive. To make sure that
| Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
| and run LiveUpdate regularly to ensure that you have the most recent virus
| definitions."
|
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam
|
| See also
| http://help.expedient.com/mailnews/norton_antivirus.shtml
|
| So Symantec used to say this often and clearly. The newer stuff doesn't
| have the statement included as it was considered an embarrassment. If you
| know anyone who programs for Norton try to get them to talk about it.
|
| --
| Frank Saunders, MS-MVP OE
| Please respond in Newsgroup only. Do not send email
| http://www.fjsmjs.com
| Protect your PC
| http://www.microsoft.com./athome/security/protect/default.aspx
| http://defendingyourmachine.blogspot.com/
|
|
 
P

Plato

Leythos said:
If you don't download your email, how would you know if it had an
attachment in the first place. Unless you do some form of check that
doesn't pull the actual email you can't tell if it's a malicious
attachment or not - that is for people without a firewall with an SMTP

Review mail on the server. Delete messages from people you dont know
that also include attachments. Several email programs have this option,
including Pegausus. And, there are other free utils that do the same. In
other words, you can download headers and size, but not the actual
message/attachment first.
 
C

Charlie Tame

"old" devildog said:
Wrong Frank.
And the junk I just read from you is just that, junk. You need to find out
the way this software really works before condemning it.
I have always used the e-mail scan in SystemSuite. It has never caused a
problem. It does not scan by proxy server. It scans by directing the
e-mail
to a temp file on the computer, does a virus scan on the body as well as
any
attachments, it then OE or Outlook uploads the e-mail from this temp file.
Yes it redirects it but not to a web site to get lost.

That IS a proxy. Email scanning Proxy servers generally run on your own
machine - "Localhost" or 127.0.0.1

A "Proxy" does not have to be a "Website"

Please provide a link to this information you are quoting.
The only problems with OE folders I have ever had, has been caused by OE
and the constant urge to compact. When will MS learn that over compaction
leads to corruption. MS is the biggest creator problem with their own
software

And that is optional - you can do it manually, but in fact my own experience
indicates that OE compaction works fine until interfered with by some
external program. You cannot "Over compact" email folders, they are not
"Compressed" but simply cleaned up to remove obsolete entries. I would agree
that manual is best but the problems (if any) with compaction seem quite
clearly to be realted to having too many other things going on at the same
time, particularly with "Aggressive" software like Antivirus and especially
if it tries to access the message stores themselves.

I do not know how Norton's or McAfee's does it. I haven't used Norton's
ever
( always heard too many bad things about it), and it has been '96 since I
used McAfee. Maybe you need to go to tech support at V-Com. They will
explain the scanning of incoming e-mail as the Micro-Trend engine they use
does.


The versions I am familiar with use a Proxy on the local machine....

I spoke to 10 software and hardware techs about OE and Outlook. They
repair
hardware and software everyday, it is what they do. They agree with me
that
OE and Outlook's biggest enemy is themselves, the compaction by default
problem, and the inherent problems with the proprietary and faulty, file
system used by both for the folders.


Nobody is likely to disagree that the OE system can be broken, however I
suspect that people are "Agreeing" because it's easier than arguing :)

There is nothing "Wrong" with the system per-se, but it is vulnerable to
interference from outside.

Learn Frank, I still do even at my age I am 60 (with over 30+ year of
software and hardware repair). That is why I contacted customer support at
V-Com to find out how the e-mail scanning worked. I am right, your
description of how it is done by the Trend-Micro engine is very wrong.

There are several factors involved. Email "Scanning" as it is often called
is probably a misnomer... email "Filtering" might be better, this is the
situation where OE passes the request for mail via a "Proxy", or as you
described it a "Temporary File" and then (As you also described it) OE reads
the temporary file. The problem seems to come into it when the AV software
detects a virus and tries to either yank it out of the stream immediately or
puts up some kind of warning. OE does not seem to like that behaviour.

A secondary problem is when something tries to open or examine the .dbx
files while OE itself is trying to use them. It is generally pointless
looking for viral code in these files anyway since whatever is in there is
not going to be executed, but the act of doing so can lock OE out and cause
the corruption.

Before you tell me or Leythos how the "e-mail" is scanned and how it
damages
the folders, check out how it is really done by each the anti-virus
companies. Learn something and form your own opinion based on real
knowledge, obtained from the source, rather that the same information MS
has
been giving out for more years than anyone wants to remember. I think the
stand you are taking, comes from MS as a way to explain the faults
inherent
in the OE and Outlook software. It is much easier to blame something else
for your problems than to fix the mess you made yourself.


Sometimes one's own advice is useful too.

You have to remember that MVPs have to answer the same questions over and
over again, and writing a white paper every time is not feasible. Sometimes
too much data causes confusion so one tries to keep explanations
"Simplified". People arrive here looking for a solution to their specific
problem mostly, not a training course.

Frank's opinion is doubtless like mine, based upong real life experiences
and not what we are "Told to say" by anyone, including Microsoft. Nobody
minds being corrected, no single person can hope to know everything about
everything, but your reference to email getting lost at some "Website"
clearly indicates that you should follow your own advice and learn how
things work.

Charlie
 
O

\old\ devildog

Charlie

I do speak from real life. I have used OE personally since '98 for my email.
At one time it retrieved from Yahoo Mail and Hotmail only. I never used the
e-mail account setups available from my ISP. When Yahoo Mail locked out OE I
dropped my accounts with them. I still use 2 Hotmail accounts as "spam"
accounts. They are synced ( headers only) when I download my ISP accounts.
Too bad rules can't be applied to the hotmail accounts. I have never had a
corrupted e-mail or folder caused from running anti-virus e-mail scanning in
the last 7 years (is this real world enough). The only corrupted folders
that have happened so far are the Hotmail bulk folders. As the junk in them
is not important, when it happens I just delete them and when OE opens again
they return empty and working until the compaction corruption happens again.
This happens at least 1 time a month. The Micro-Trend e-mail scan does not
scan the hotmail accounts. It only scans the POP3 accounts. It does not scan
the HTTP (hotmail) accounts. I have never even tried to set it to do so and
I am not sure it can be set to do so. The only time the OE folders
themselves are scanned by the anti-virus scan is when I do a deep scan on
the computer, both HD's are scanned, but OE is not running, in fact I am
sleeping when this happens, so the scan is the only thing running. If e-mail
scanning corrupts then why doesn't the real time scans preformed each and
every time an app is started corrupt the files in the app? The reason is
the scan takes place before the app is launched and any files are opened.
Some way with e-mail scanning. As long as you do not use the preview window
(should not even be able to use on e-mail, in newsgroups it is ok to use the
preview window), the email is scanned before you open it, therefore logic
dictates, the file is not damaged

Yes the "proxy" as you call it is on my computer (it is still just a temp
folder, used to hold files to be scanned), but the incoming e-mail from all
POP3 accounts are shunted to a temp folder, a scan is run and then it is
sent to OE. It does not attempt to recover, repair or strip the infected
attachment of any e-mail it flag's, it just deletes it. I receive a pop up
telling me the e-mail was deleted and the name of the virus it contained. I
set it up that way, because if it has virus signatures in the attachment or
in the body I want it gone, not floating around on my HD, as with a wife and
2 sons (13 & 11) on line and reading e-mail I take no chances. The boys are
never allowed to be on line without supervision. I love my wife dearly, but
internet security is something she doesn't understand. Her Masters is not in
Computer Science (she is a physiologist). She will open any e-mail from any
sender if the subject line is interesting. That is why virus scanning on the
POP3 accounts is so important.
I can see the posts from people who have had problems with e-mail scanning,
but the problems mainly come from using Norton's or McAfee's. I think it
properly set up as Leythos and I have both done, with the correct software,
e-mail scanning is safe to use and causes less problems that OE and Outlook
cause to themselves. And by the way archiving any e-mail for more than a few
days in any folder in OE is dangerous. Even the folders you create. That is
why I back up OE every 24 hours. The backup file, located on my D drive, is
safe from any problems in OE and XP. The OE freebie back up program works
well, and so far has never corrupted any e-mail or folder. I have recovered
e-mail over a year old without a problem.

"Nobody is likely to disagree that the OE system can be broken, however I
suspect that people are "Agreeing" because it's easier than arguing :)"
Funny thing, when I was the boss who signed their paychecks, they still
argued with me every day. Between all 10 of them, the short timer has been
there 12 years, and the 1st guy I hired has now been there for 24 years. But
they now own the business, and they have real world experience totaled
between all of them in excess of 100 years. I trusted them all for years,
they are well trained on both hardware and software and we all learned
together. In how many companies does the owner help install $750,000
systems for a week and make service calls to the clients office when all the
tech are booked up. I did and would still be doing it if my health hadn't
crashed.

I may be out of the business, but the 10 of them made a lot of money for me,
and recalls to repair the same problem was always free. We would have never
made the money we did if we spent too much time going back time after time.
Also the business would never have kept the doors open if we hadn't been
good at what we did. Installing hardware and software for use in the
aircraft industry, is not simple work, getting hardware from different
configurations to work together is bad enough, but adding all of the
different configurations of software and securing the systems is very hard
today. But not as hard as it was 25+ years ago, when nearly all computers
were so proprietary in the hardware and software they used, that getting it
all to "work together" was a nightmare, and security was not as big an issue
then. I remember shelling out 3 grand for an external Sony CDR burner, and
the CDR's cost 50 buck apiece. Shelling out nearly 4 grand apiece for 5
laptops using Win '95 and purchasing extra HD's for each, so we could
install and use NT and Win 3.x also.

"old' devildog
-- Semper Fi --

Don't take life too seriously; No one gets out alive.
He who dies with the most toys is none the less, dead.
Earth is the insane asylum for the universe.
------------------------------


|
| ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| | > Wrong Frank.
| > And the junk I just read from you is just that, junk. You need to find
out
| > the way this software really works before condemning it.
| > I have always used the e-mail scan in SystemSuite. It has never caused a
| > problem. It does not scan by proxy server. It scans by directing the
| > e-mail
| > to a temp file on the computer, does a virus scan on the body as well as
| > any
| > attachments, it then OE or Outlook uploads the e-mail from this temp
file.
| > Yes it redirects it but not to a web site to get lost.
|
| That IS a proxy. Email scanning Proxy servers generally run on your own
| machine - "Localhost" or 127.0.0.1
|
| A "Proxy" does not have to be a "Website"
|
| Please provide a link to this information you are quoting.
|
| > The only problems with OE folders I have ever had, has been caused by
OE
| > and the constant urge to compact. When will MS learn that over
compaction
| > leads to corruption. MS is the biggest creator problem with their own
| > software
|
| And that is optional - you can do it manually, but in fact my own
experience
| indicates that OE compaction works fine until interfered with by some
| external program. You cannot "Over compact" email folders, they are not
| "Compressed" but simply cleaned up to remove obsolete entries. I would
agree
| that manual is best but the problems (if any) with compaction seem quite
| clearly to be realted to having too many other things going on at the same
| time, particularly with "Aggressive" software like Antivirus and
especially
| if it tries to access the message stores themselves.
|
|
| > I do not know how Norton's or McAfee's does it. I haven't used Norton's
| > ever
| > ( always heard too many bad things about it), and it has been '96 since
I
| > used McAfee. Maybe you need to go to tech support at V-Com. They will
| > explain the scanning of incoming e-mail as the Micro-Trend engine they
use
| > does.
|
|
| The versions I am familiar with use a Proxy on the local machine....
|
|
| > I spoke to 10 software and hardware techs about OE and Outlook. They
| > repair
| > hardware and software everyday, it is what they do. They agree with me
| > that
| > OE and Outlook's biggest enemy is themselves, the compaction by default
| > problem, and the inherent problems with the proprietary and faulty, file
| > system used by both for the folders.
|
|
| Nobody is likely to disagree that the OE system can be broken, however I
| suspect that people are "Agreeing" because it's easier than arguing :)
|
| There is nothing "Wrong" with the system per-se, but it is vulnerable to
| interference from outside.
|
|
| > Learn Frank, I still do even at my age I am 60 (with over 30+ year of
| > software and hardware repair). That is why I contacted customer support
at
| > V-Com to find out how the e-mail scanning worked. I am right, your
| > description of how it is done by the Trend-Micro engine is very wrong.
|
| There are several factors involved. Email "Scanning" as it is often called
| is probably a misnomer... email "Filtering" might be better, this is the
| situation where OE passes the request for mail via a "Proxy", or as you
| described it a "Temporary File" and then (As you also described it) OE
reads
| the temporary file. The problem seems to come into it when the AV software
| detects a virus and tries to either yank it out of the stream immediately
or
| puts up some kind of warning. OE does not seem to like that behaviour.
|
| A secondary problem is when something tries to open or examine the .dbx
| files while OE itself is trying to use them. It is generally pointless
| looking for viral code in these files anyway since whatever is in there is
| not going to be executed, but the act of doing so can lock OE out and
cause
| the corruption.
|
|
| > Before you tell me or Leythos how the "e-mail" is scanned and how it
| > damages
| > the folders, check out how it is really done by each the anti-virus
| > companies. Learn something and form your own opinion based on real
| > knowledge, obtained from the source, rather that the same information MS
| > has
| > been giving out for more years than anyone wants to remember. I think
the
| > stand you are taking, comes from MS as a way to explain the faults
| > inherent
| > in the OE and Outlook software. It is much easier to blame something
else
| > for your problems than to fix the mess you made yourself.
|
|
| Sometimes one's own advice is useful too.
|
| You have to remember that MVPs have to answer the same questions over and
| over again, and writing a white paper every time is not feasible.
Sometimes
| too much data causes confusion so one tries to keep explanations
| "Simplified". People arrive here looking for a solution to their specific
| problem mostly, not a training course.
|
| Frank's opinion is doubtless like mine, based upong real life experiences
| and not what we are "Told to say" by anyone, including Microsoft. Nobody
| minds being corrected, no single person can hope to know everything about
| everything, but your reference to email getting lost at some "Website"
| clearly indicates that you should follow your own advice and learn how
| things work.
|
| Charlie
|
|
 
L

Leythos

Review mail on the server. Delete messages from people you dont know
that also include attachments. Several email programs have this option,
including Pegausus. And, there are other free utils that do the same. In
other words, you can download headers and size, but not the actual
message/attachment first.

Most people won't do that - they won't use the web interface to check
the messages and then delete them and then use OE to download the ones
they want.

They also won't just download the headers and then delete them email's
on the server as the delete checkmark is not set by default.
 
P

PA Bear

old" devildog said:
I do speak from real life. I have used OE personally since '98 for my
email.
At one time it retrieved from Yahoo Mail and Hotmail only. I never used
the
e-mail account setups available from my ISP. When Yahoo Mail locked out OE
I
dropped my accounts with them.

You didn't have to: http://yahoopops.sourceforge.net/index.php

I still use 2 Hotmail accounts as "spam"
...I have never had a
corrupted e-mail or folder caused from running anti-virus e-mail scanning
in
the last 7 years (is this real world enough).
<snip>

With all due respect, ODD, Frank and my other senior MVP colleagues here
have a wider range of experience in this matter than do you, and we've all
witnessed how AV scanning of incoming/outgoing mail has led to corruption in
the message store and loss of messages for thousands of users over the
years. cf.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA

No, not all AV apps are as bad as, e.g., Norton or McAfee and I've had no
problem using AVG7's incoming scanning with OE6 in WinXP SP2. But
empiracally, the best advice we can give to users is to disable the
scanning, especially as it provides no additional protection.

Even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
 
P

Plato

Leythos said:
Most people won't do that - they won't use the web interface to check
the messages and then delete them and then use OE to download the ones
they want.

They also won't just download the headers and then delete them email's
on the server as the delete checkmark is not set by default.

Yeah I know, just providing the way TO do it.
 
L

Leythos

Yeah I know, just providing the way TO do it.

I figured we were talking about the clueless masses of home users, you
know the type - the ones that click where the email says "click here" to
download your security update from Micro$oft, the one with an IP in
china some place :)
 
C

Charlie Tame

Well thanks for the Resume :).

As I see from Robear's post I think your comments may have come over the
wrong way to some of us. Robear is correct, "Empirical" answers are the only
practical way to go here. I try to avoid things I am not 100% sure about,
although sometimes it's quite practical to throw ideas in the mix as long as
the limitations are stated.

I have had trouble with AVG - it seems to me that the email scanning does
cause OE to choke and I think it's because of a file locking / timing issue,
but that I guess from the randomness and the symptoms rather than knowledge
of AVG. What is clear is that OE is not designed to be interrupted outside
of the normal flow of data between itself and the "Server" and whether it is
"Broken" or "Intolerant" compared to other mail programs is not the issue
really, the fact is it dislikes anything interfereing.

I had endless trouble with Norton (although the corporate edition that I
"Borrowed" for a few weeks was much better) and MacAfee, well, I gave up on
that years ago. Some of the machines at work had Trend products installed,
it too seems to cause trouble but to be honest I avoid getting involved at
work because it's not my job and I have quite enough to do thank you:).

What I do use is a mail filter called Popfile, so if it's of interest I will
give brief details.

It sets up a bayes filtering proxy - can be on the local machine or
another - and it has filtered 250,000 emails in about a year without a sigle
hiccup from OE. All it does is add a [label] to the subject line It allows
me to pick out such things as lottery / nigerian scams, work related stuff,
personal stuff and acceptable general mailings with remarkable accuracy. I
am just now trying it on a remote machine with OE getting mails through
there and again no problems. It is simply a "Pass through" except when it
adds some text to the subject line.

This leads me to think that either trying to pull out a message causes a
timing fault or else the proxy tries to "Feed" OE something it isn't
expecting. Because OE is creating database records "On the fly" I suspect
this is where the proxy problems come from. This may not be the Proxy's
fault at all, it could well be something in OE's handling, but the fact it
is does provoke corruptions problems and that is undeniable.

Most MVPs here tend to try and compile "Stock Replies" because the same
questions crop up many times. This is not laziness, it is an attempt to give
as many users as possible at least a clue where to look. Questions asked
here get the benefit of real life experiences with more combinations of
circumstances and machines and software than even Microsoft could feasibly
study. I'm quite sure your own real life experiences are equally valuable
but please understand that nobody (as far as I know) gets a list of "What to
say" from Microsoft or anybody else. Occasionally you will find an MS
employee around, and sometimes MVPs get asked for comments and trust me,
your criticisms DO get passed on, however it's sometimes akin to turning an
oil tanker... either not very quick or simply impossible given other
constraints.

All the best,

Charlie
 
S

Steve Cochran

If MS told us what to say, there would be very few if any OE MVPs.

steve

Charlie Tame said:
Well thanks for the Resume :).

As I see from Robear's post I think your comments may have come over the
wrong way to some of us. Robear is correct, "Empirical" answers are the
only practical way to go here. I try to avoid things I am not 100% sure
about, although sometimes it's quite practical to throw ideas in the mix
as long as the limitations are stated.

I have had trouble with AVG - it seems to me that the email scanning does
cause OE to choke and I think it's because of a file locking / timing
issue, but that I guess from the randomness and the symptoms rather than
knowledge of AVG. What is clear is that OE is not designed to be
interrupted outside of the normal flow of data between itself and the
"Server" and whether it is "Broken" or "Intolerant" compared to other mail
programs is not the issue really, the fact is it dislikes anything
interfereing.

I had endless trouble with Norton (although the corporate edition that I
"Borrowed" for a few weeks was much better) and MacAfee, well, I gave up
on that years ago. Some of the machines at work had Trend products
installed, it too seems to cause trouble but to be honest I avoid getting
involved at work because it's not my job and I have quite enough to do
thank you:).

What I do use is a mail filter called Popfile, so if it's of interest I
will give brief details.

It sets up a bayes filtering proxy - can be on the local machine or
another - and it has filtered 250,000 emails in about a year without a
sigle hiccup from OE. All it does is add a [label] to the subject line It
allows me to pick out such things as lottery / nigerian scams, work
related stuff, personal stuff and acceptable general mailings with
remarkable accuracy. I am just now trying it on a remote machine with OE
getting mails through there and again no problems. It is simply a "Pass
through" except when it adds some text to the subject line.

This leads me to think that either trying to pull out a message causes a
timing fault or else the proxy tries to "Feed" OE something it isn't
expecting. Because OE is creating database records "On the fly" I suspect
this is where the proxy problems come from. This may not be the Proxy's
fault at all, it could well be something in OE's handling, but the fact it
is does provoke corruptions problems and that is undeniable.

Most MVPs here tend to try and compile "Stock Replies" because the same
questions crop up many times. This is not laziness, it is an attempt to
give as many users as possible at least a clue where to look. Questions
asked here get the benefit of real life experiences with more combinations
of circumstances and machines and software than even Microsoft could
feasibly study. I'm quite sure your own real life experiences are equally
valuable but please understand that nobody (as far as I know) gets a list
of "What to say" from Microsoft or anybody else. Occasionally you will
find an MS employee around, and sometimes MVPs get asked for comments and
trust me, your criticisms DO get passed on, however it's sometimes akin to
turning an oil tanker... either not very quick or simply impossible given
other constraints.

All the best,

Charlie

"old" devildog said:
Charlie

I do speak from real life. I have used OE personally since '98 for my
email.
At one time it retrieved from Yahoo Mail and Hotmail only. I never used
the
e-mail account setups available from my ISP. When Yahoo Mail locked out
OE I
dropped my accounts with them. I still use 2 Hotmail accounts as "spam"
accounts. They are synced ( headers only) when I download my ISP
accounts.
Too bad rules can't be applied to the hotmail accounts. I have never had
a
corrupted e-mail or folder caused from running anti-virus e-mail scanning
in
the last 7 years (is this real world enough). The only corrupted folders
that have happened so far are the Hotmail bulk folders. As the junk in
them
is not important, when it happens I just delete them and when OE opens
again
they return empty and working until the compaction corruption happens
again.
This happens at least 1 time a month. The Micro-Trend e-mail scan does
not
scan the hotmail accounts. It only scans the POP3 accounts. It does not
scan
the HTTP (hotmail) accounts. I have never even tried to set it to do so
and
I am not sure it can be set to do so. The only time the OE folders
themselves are scanned by the anti-virus scan is when I do a deep scan on
the computer, both HD's are scanned, but OE is not running, in fact I am
sleeping when this happens, so the scan is the only thing running. If
e-mail
scanning corrupts then why doesn't the real time scans preformed each and
every time an app is started corrupt the files in the app? The reason is
the scan takes place before the app is launched and any files are opened.
Some way with e-mail scanning. As long as you do not use the preview
window
(should not even be able to use on e-mail, in newsgroups it is ok to use
the
preview window), the email is scanned before you open it, therefore logic
dictates, the file is not damaged

Yes the "proxy" as you call it is on my computer (it is still just a temp
folder, used to hold files to be scanned), but the incoming e-mail from
all
POP3 accounts are shunted to a temp folder, a scan is run and then it is
sent to OE. It does not attempt to recover, repair or strip the infected
attachment of any e-mail it flag's, it just deletes it. I receive a pop
up
telling me the e-mail was deleted and the name of the virus it contained.
I
set it up that way, because if it has virus signatures in the attachment
or
in the body I want it gone, not floating around on my HD, as with a wife
and
2 sons (13 & 11) on line and reading e-mail I take no chances. The boys
are
never allowed to be on line without supervision. I love my wife dearly,
but
internet security is something she doesn't understand. Her Masters is not
in
Computer Science (she is a physiologist). She will open any e-mail from
any
sender if the subject line is interesting. That is why virus scanning on
the
POP3 accounts is so important.
I can see the posts from people who have had problems with e-mail
scanning,
but the problems mainly come from using Norton's or McAfee's. I think it
properly set up as Leythos and I have both done, with the correct
software,
e-mail scanning is safe to use and causes less problems that OE and
Outlook
cause to themselves. And by the way archiving any e-mail for more than a
few
days in any folder in OE is dangerous. Even the folders you create. That
is
why I back up OE every 24 hours. The backup file, located on my D drive,
is
safe from any problems in OE and XP. The OE freebie back up program works
well, and so far has never corrupted any e-mail or folder. I have
recovered
e-mail over a year old without a problem.

"Nobody is likely to disagree that the OE system can be broken, however I
suspect that people are "Agreeing" because it's easier than arguing :)"
Funny thing, when I was the boss who signed their paychecks, they still
argued with me every day. Between all 10 of them, the short timer has
been
there 12 years, and the 1st guy I hired has now been there for 24 years.
But
they now own the business, and they have real world experience totaled
between all of them in excess of 100 years. I trusted them all for years,
they are well trained on both hardware and software and we all learned
together. In how many companies does the owner help install $750,000
systems for a week and make service calls to the clients office when all
the
tech are booked up. I did and would still be doing it if my health hadn't
crashed.

I may be out of the business, but the 10 of them made a lot of money for
me,
and recalls to repair the same problem was always free. We would have
never
made the money we did if we spent too much time going back time after
time.
Also the business would never have kept the doors open if we hadn't been
good at what we did. Installing hardware and software for use in the
aircraft industry, is not simple work, getting hardware from different
configurations to work together is bad enough, but adding all of the
different configurations of software and securing the systems is very
hard
today. But not as hard as it was 25+ years ago, when nearly all computers
were so proprietary in the hardware and software they used, that getting
it
all to "work together" was a nightmare, and security was not as big an
issue
then. I remember shelling out 3 grand for an external Sony CDR burner,
and
the CDR's cost 50 buck apiece. Shelling out nearly 4 grand apiece for 5
laptops using Win '95 and purchasing extra HD's for each, so we could
install and use NT and Win 3.x also.

"old' devildog
-- Semper Fi --

Don't take life too seriously; No one gets out alive.
He who dies with the most toys is none the less, dead.
Earth is the insane asylum for the universe.
------------------------------


|
| ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| | > Wrong Frank.
| > And the junk I just read from you is just that, junk. You need to
find
out
| > the way this software really works before condemning it.
| > I have always used the e-mail scan in SystemSuite. It has never
caused a
| > problem. It does not scan by proxy server. It scans by directing the
| > e-mail
| > to a temp file on the computer, does a virus scan on the body as well
as
| > any
| > attachments, it then OE or Outlook uploads the e-mail from this temp
file.
| > Yes it redirects it but not to a web site to get lost.
|
| That IS a proxy. Email scanning Proxy servers generally run on your own
| machine - "Localhost" or 127.0.0.1
|
| A "Proxy" does not have to be a "Website"
|
| Please provide a link to this information you are quoting.
|
| > The only problems with OE folders I have ever had, has been caused
by
OE
| > and the constant urge to compact. When will MS learn that over
compaction
| > leads to corruption. MS is the biggest creator problem with their own
| > software
|
| And that is optional - you can do it manually, but in fact my own
experience
| indicates that OE compaction works fine until interfered with by some
| external program. You cannot "Over compact" email folders, they are not
| "Compressed" but simply cleaned up to remove obsolete entries. I would
agree
| that manual is best but the problems (if any) with compaction seem
quite
| clearly to be realted to having too many other things going on at the
same
| time, particularly with "Aggressive" software like Antivirus and
especially
| if it tries to access the message stores themselves.
|
|
| > I do not know how Norton's or McAfee's does it. I haven't used
Norton's
| > ever
| > ( always heard too many bad things about it), and it has been '96
since
I
| > used McAfee. Maybe you need to go to tech support at V-Com. They will
| > explain the scanning of incoming e-mail as the Micro-Trend engine
they
use
| > does.
|
|
| The versions I am familiar with use a Proxy on the local machine....
|
|
| > I spoke to 10 software and hardware techs about OE and Outlook. They
| > repair
| > hardware and software everyday, it is what they do. They agree with
me
| > that
| > OE and Outlook's biggest enemy is themselves, the compaction by
default
| > problem, and the inherent problems with the proprietary and faulty,
file
| > system used by both for the folders.
|
|
| Nobody is likely to disagree that the OE system can be broken, however
I
| suspect that people are "Agreeing" because it's easier than arguing :)
|
| There is nothing "Wrong" with the system per-se, but it is vulnerable
to
| interference from outside.
|
|
| > Learn Frank, I still do even at my age I am 60 (with over 30+ year of
| > software and hardware repair). That is why I contacted customer
support
at
| > V-Com to find out how the e-mail scanning worked. I am right, your
| > description of how it is done by the Trend-Micro engine is very
wrong.
|
| There are several factors involved. Email "Scanning" as it is often
called
| is probably a misnomer... email "Filtering" might be better, this is
the
| situation where OE passes the request for mail via a "Proxy", or as you
| described it a "Temporary File" and then (As you also described it) OE
reads
| the temporary file. The problem seems to come into it when the AV
software
| detects a virus and tries to either yank it out of the stream
immediately
or
| puts up some kind of warning. OE does not seem to like that behaviour.
|
| A secondary problem is when something tries to open or examine the .dbx
| files while OE itself is trying to use them. It is generally pointless
| looking for viral code in these files anyway since whatever is in there
is
| not going to be executed, but the act of doing so can lock OE out and
cause
| the corruption.
|
|
| > Before you tell me or Leythos how the "e-mail" is scanned and how it
| > damages
| > the folders, check out how it is really done by each the anti-virus
| > companies. Learn something and form your own opinion based on real
| > knowledge, obtained from the source, rather that the same information
MS
| > has
| > been giving out for more years than anyone wants to remember. I
think
the
| > stand you are taking, comes from MS as a way to explain the faults
| > inherent
| > in the OE and Outlook software. It is much easier to blame something
else
| > for your problems than to fix the mess you made yourself.
|
|
| Sometimes one's own advice is useful too.
|
| You have to remember that MVPs have to answer the same questions over
and
| over again, and writing a white paper every time is not feasible.
Sometimes
| too much data causes confusion so one tries to keep explanations
| "Simplified". People arrive here looking for a solution to their
specific
| problem mostly, not a training course.
|
| Frank's opinion is doubtless like mine, based upong real life
experiences
| and not what we are "Told to say" by anyone, including Microsoft.
Nobody
| minds being corrected, no single person can hope to know everything
about
| everything, but your reference to email getting lost at some "Website"
| clearly indicates that you should follow your own advice and learn how
| things work.
|
| Charlie
|
|
 
P

Plato

Leythos said:
I figured we were talking about the clueless masses of home users, you
know the type - the ones that click where the email says "click here" to
download your security update from Micro$oft, the one with an IP in
china some place :)

Heck, even regular mail can fool you. My wife gets this "rebate" check
for $10 dollars from her credit card company. She's pretty busy so she
just signs it along with the rest of the small checks and deposits it.
Next thing you know there's this $29 charge on her credit card for
whatever. Easy to fix with a phone call to their fraud dept.
 
O

\old\ devildog

Sorry I have been out of the loop for a day or so.

It is hard to keep up with the NG's and take care of a 2 1/2 year old sick
son (yes at 60 I have a 2 1/2 year old. As I am retired, I am the
"stay-at-home Dad"). I am not saying all of the MVP's give "canned answers",
but a few do. I have used quite a few of the MVP's web sites ( Kelly's for
one) to cure small problems over the years. Most of the time I can find the
answer to a problem on one of the sites, download the fix or follow the
directions. I maybe retired, but I still do a few fixes on computers in my
spare time. Lately for the staff where my wife works. I am cheap, my charge
is nothing, unless they have to have parts, then they just pay me my out of
pocket expenses.

I have used SystemSuite (X.X) for over 7 years now, and none of the problems
with corruption of the folders in OE has ever happened. The only problem
folders in OE are the 2 bulk mail folders from the hotmail accounts. I only
sync the headers on these 2 folders, just to make sure something has not be
sent there by mistake. Most days I just delete the contents. Once in a blue
moon something get there by mistake. But at least once a month, the folders
become corrupted, I delete them and close OE. Reopen OE and they are back
and working just fine. They are never scanned by the e-mail anti-virus
program, so the corruption is not caused by the anti-virus e-mail scan.

Please don't group the software I choose to use into the same catagory as
Nortons or McAfees. It actually works well with Microsoft products, is easy
to uninstall, and does not place hooks through the entire system. It is well
written, with an easy to use interface. Something most "newbies" need today.
The 6 Pro Edition I use, maybe not be the best for all the "newbies" but the
5.0 will work well for them. Before making a blanket statement about the
e-mail virus scanning, at least check out or use the software that is being
used. Not all software is as bad, or works as poorly as Nortons.

I will admit, I was looking for signs that butthead was still posting on
microsoft NG's the before looking at this thread. Too bad he is back again.

I do know I am not going to spend the time to go to Mediacom's web based
e-mail to delete, before downloading. they have zero anti-virus in place.
They provide the internet connection as well as the "mail boxes". Their web
based e-mail interface is not the best. Hotmail has a better interface, and
I don't go there unless I have to. The 2 accounts I have were 'grandfather"
to use OE as they have been active since '96 & '99. They were nice to use
as e-mailm forwards, when we moved from the "sticks" in SE Kansas to the
"big city" in Iowa in January, as it took 2 weeks before Mediacom could get
out to hook up the digital cable and internet. I used a "dial-up" for those
2 weeks, pure h*ll. It had been 3 years since I did a "dial-up", no wonder I
went to cable. It sometimes took 20 minutes to download from hotmail.
--
"old' devildog
-- Semper Fi --

My 1st wife and I divorced over religious differences. She thought she was
God and I didn't.
The trouble with life is there's no background music.
------------------------------

| If MS told us what to say, there would be very few if any OE MVPs.
|
| steve
|
| | > Well thanks for the Resume :).
| >
| > As I see from Robear's post I think your comments may have come over the
| > wrong way to some of us. Robear is correct, "Empirical" answers are the
| > only practical way to go here. I try to avoid things I am not 100% sure
| > about, although sometimes it's quite practical to throw ideas in the mix
| > as long as the limitations are stated.
| >
| > I have had trouble with AVG - it seems to me that the email scanning
does
| > cause OE to choke and I think it's because of a file locking / timing
| > issue, but that I guess from the randomness and the symptoms rather than
| > knowledge of AVG. What is clear is that OE is not designed to be
| > interrupted outside of the normal flow of data between itself and the
| > "Server" and whether it is "Broken" or "Intolerant" compared to other
mail
| > programs is not the issue really, the fact is it dislikes anything
| > interfereing.
| >
| > I had endless trouble with Norton (although the corporate edition that I
| > "Borrowed" for a few weeks was much better) and MacAfee, well, I gave up
| > on that years ago. Some of the machines at work had Trend products
| > installed, it too seems to cause trouble but to be honest I avoid
getting
| > involved at work because it's not my job and I have quite enough to do
| > thank you:).
| >
| > What I do use is a mail filter called Popfile, so if it's of interest I
| > will give brief details.
| >
| > It sets up a bayes filtering proxy - can be on the local machine or
| > another - and it has filtered 250,000 emails in about a year without a
| > sigle hiccup from OE. All it does is add a [label] to the subject line
It
| > allows me to pick out such things as lottery / nigerian scams, work
| > related stuff, personal stuff and acceptable general mailings with
| > remarkable accuracy. I am just now trying it on a remote machine with OE
| > getting mails through there and again no problems. It is simply a "Pass
| > through" except when it adds some text to the subject line.
| >
| > This leads me to think that either trying to pull out a message causes a
| > timing fault or else the proxy tries to "Feed" OE something it isn't
| > expecting. Because OE is creating database records "On the fly" I
suspect
| > this is where the proxy problems come from. This may not be the Proxy's
| > fault at all, it could well be something in OE's handling, but the fact
it
| > is does provoke corruptions problems and that is undeniable.
| >
| > Most MVPs here tend to try and compile "Stock Replies" because the same
| > questions crop up many times. This is not laziness, it is an attempt to
| > give as many users as possible at least a clue where to look. Questions
| > asked here get the benefit of real life experiences with more
combinations
| > of circumstances and machines and software than even Microsoft could
| > feasibly study. I'm quite sure your own real life experiences are
equally
| > valuable but please understand that nobody (as far as I know) gets a
list
| > of "What to say" from Microsoft or anybody else. Occasionally you will
| > find an MS employee around, and sometimes MVPs get asked for comments
and
| > trust me, your criticisms DO get passed on, however it's sometimes akin
to
| > turning an oil tanker... either not very quick or simply impossible
given
| > other constraints.
| >
| > All the best,
| >
| > Charlie
| >
| > ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| > | >> Charlie
| >>
| >> I do speak from real life. I have used OE personally since '98 for my
| >> email.
| >> At one time it retrieved from Yahoo Mail and Hotmail only. I never used
| >> the
| >> e-mail account setups available from my ISP. When Yahoo Mail locked out
| >> OE I
| >> dropped my accounts with them. I still use 2 Hotmail accounts as "spam"
| >> accounts. They are synced ( headers only) when I download my ISP
| >> accounts.
| >> Too bad rules can't be applied to the hotmail accounts. I have never
had
| >> a
| >> corrupted e-mail or folder caused from running anti-virus e-mail
scanning
| >> in
| >> the last 7 years (is this real world enough). The only corrupted
folders
| >> that have happened so far are the Hotmail bulk folders. As the junk in
| >> them
| >> is not important, when it happens I just delete them and when OE opens
| >> again
| >> they return empty and working until the compaction corruption happens
| >> again.
| >> This happens at least 1 time a month. The Micro-Trend e-mail scan does
| >> not
| >> scan the hotmail accounts. It only scans the POP3 accounts. It does not
| >> scan
| >> the HTTP (hotmail) accounts. I have never even tried to set it to do so
| >> and
| >> I am not sure it can be set to do so. The only time the OE folders
| >> themselves are scanned by the anti-virus scan is when I do a deep scan
on
| >> the computer, both HD's are scanned, but OE is not running, in fact I
am
| >> sleeping when this happens, so the scan is the only thing running. If
| >> e-mail
| >> scanning corrupts then why doesn't the real time scans preformed each
and
| >> every time an app is started corrupt the files in the app? The reason
is
| >> the scan takes place before the app is launched and any files are
opened.
| >> Some way with e-mail scanning. As long as you do not use the preview
| >> window
| >> (should not even be able to use on e-mail, in newsgroups it is ok to
use
| >> the
| >> preview window), the email is scanned before you open it, therefore
logic
| >> dictates, the file is not damaged
| >>
| >> Yes the "proxy" as you call it is on my computer (it is still just a
temp
| >> folder, used to hold files to be scanned), but the incoming e-mail from
| >> all
| >> POP3 accounts are shunted to a temp folder, a scan is run and then it
is
| >> sent to OE. It does not attempt to recover, repair or strip the
infected
| >> attachment of any e-mail it flag's, it just deletes it. I receive a pop
| >> up
| >> telling me the e-mail was deleted and the name of the virus it
contained.
| >> I
| >> set it up that way, because if it has virus signatures in the
attachment
| >> or
| >> in the body I want it gone, not floating around on my HD, as with a
wife
| >> and
| >> 2 sons (13 & 11) on line and reading e-mail I take no chances. The boys
| >> are
| >> never allowed to be on line without supervision. I love my wife dearly,
| >> but
| >> internet security is something she doesn't understand. Her Masters is
not
| >> in
| >> Computer Science (she is a physiologist). She will open any e-mail from
| >> any
| >> sender if the subject line is interesting. That is why virus scanning
on
| >> the
| >> POP3 accounts is so important.
| >> I can see the posts from people who have had problems with e-mail
| >> scanning,
| >> but the problems mainly come from using Norton's or McAfee's. I think
it
| >> properly set up as Leythos and I have both done, with the correct
| >> software,
| >> e-mail scanning is safe to use and causes less problems that OE and
| >> Outlook
| >> cause to themselves. And by the way archiving any e-mail for more than
a
| >> few
| >> days in any folder in OE is dangerous. Even the folders you create.
That
| >> is
| >> why I back up OE every 24 hours. The backup file, located on my D
drive,
| >> is
| >> safe from any problems in OE and XP. The OE freebie back up program
works
| >> well, and so far has never corrupted any e-mail or folder. I have
| >> recovered
| >> e-mail over a year old without a problem.
| >>
| >> "Nobody is likely to disagree that the OE system can be broken, however
I
| >> suspect that people are "Agreeing" because it's easier than arguing :)"
| >> Funny thing, when I was the boss who signed their paychecks, they still
| >> argued with me every day. Between all 10 of them, the short timer has
| >> been
| >> there 12 years, and the 1st guy I hired has now been there for 24
years.
| >> But
| >> they now own the business, and they have real world experience totaled
| >> between all of them in excess of 100 years. I trusted them all for
years,
| >> they are well trained on both hardware and software and we all learned
| >> together. In how many companies does the owner help install $750,000
| >> systems for a week and make service calls to the clients office when
all
| >> the
| >> tech are booked up. I did and would still be doing it if my health
hadn't
| >> crashed.
| >>
| >> I may be out of the business, but the 10 of them made a lot of money
for
| >> me,
| >> and recalls to repair the same problem was always free. We would have
| >> never
| >> made the money we did if we spent too much time going back time after
| >> time.
| >> Also the business would never have kept the doors open if we hadn't
been
| >> good at what we did. Installing hardware and software for use in the
| >> aircraft industry, is not simple work, getting hardware from different
| >> configurations to work together is bad enough, but adding all of the
| >> different configurations of software and securing the systems is very
| >> hard
| >> today. But not as hard as it was 25+ years ago, when nearly all
computers
| >> were so proprietary in the hardware and software they used, that
getting
| >> it
| >> all to "work together" was a nightmare, and security was not as big an
| >> issue
| >> then. I remember shelling out 3 grand for an external Sony CDR burner,
| >> and
| >> the CDR's cost 50 buck apiece. Shelling out nearly 4 grand apiece for 5
| >> laptops using Win '95 and purchasing extra HD's for each, so we could
| >> install and use NT and Win 3.x also.
| >>
| >> "old' devildog
| >> -- Semper Fi --
| >>
| >> Don't take life too seriously; No one gets out alive.
| >> He who dies with the most toys is none the less, dead.
| >> Earth is the insane asylum for the universe.
| >> ------------------------------
| >>
| >>
| >> | >> |
| >> | ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| >> | | >> | > Wrong Frank.
| >> | > And the junk I just read from you is just that, junk. You need to
| >> find
| >> out
| >> | > the way this software really works before condemning it.
| >> | > I have always used the e-mail scan in SystemSuite. It has never
| >> caused a
| >> | > problem. It does not scan by proxy server. It scans by directing
the
| >> | > e-mail
| >> | > to a temp file on the computer, does a virus scan on the body as
well
| >> as
| >> | > any
| >> | > attachments, it then OE or Outlook uploads the e-mail from this
temp
| >> file.
| >> | > Yes it redirects it but not to a web site to get lost.
| >> |
| >> | That IS a proxy. Email scanning Proxy servers generally run on your
own
| >> | machine - "Localhost" or 127.0.0.1
| >> |
| >> | A "Proxy" does not have to be a "Website"
| >> |
| >> | Please provide a link to this information you are quoting.
| >> |
| >> | > The only problems with OE folders I have ever had, has been caused
| >> by
| >> OE
| >> | > and the constant urge to compact. When will MS learn that over
| >> compaction
| >> | > leads to corruption. MS is the biggest creator problem with their
own
| >> | > software
| >> |
| >> | And that is optional - you can do it manually, but in fact my own
| >> experience
| >> | indicates that OE compaction works fine until interfered with by some
| >> | external program. You cannot "Over compact" email folders, they are
not
| >> | "Compressed" but simply cleaned up to remove obsolete entries. I
would
| >> agree
| >> | that manual is best but the problems (if any) with compaction seem
| >> quite
| >> | clearly to be realted to having too many other things going on at the
| >> same
| >> | time, particularly with "Aggressive" software like Antivirus and
| >> especially
| >> | if it tries to access the message stores themselves.
| >> |
| >> |
| >> | > I do not know how Norton's or McAfee's does it. I haven't used
| >> Norton's
| >> | > ever
| >> | > ( always heard too many bad things about it), and it has been '96
| >> since
| >> I
| >> | > used McAfee. Maybe you need to go to tech support at V-Com. They
will
| >> | > explain the scanning of incoming e-mail as the Micro-Trend engine
| >> they
| >> use
| >> | > does.
| >> |
| >> |
| >> | The versions I am familiar with use a Proxy on the local machine....
| >> |
| >> |
| >> | > I spoke to 10 software and hardware techs about OE and Outlook.
They
| >> | > repair
| >> | > hardware and software everyday, it is what they do. They agree with
| >> me
| >> | > that
| >> | > OE and Outlook's biggest enemy is themselves, the compaction by
| >> default
| >> | > problem, and the inherent problems with the proprietary and faulty,
| >> file
| >> | > system used by both for the folders.
| >> |
| >> |
| >> | Nobody is likely to disagree that the OE system can be broken,
however
| >> I
| >> | suspect that people are "Agreeing" because it's easier than arguing
:)
| >> |
| >> | There is nothing "Wrong" with the system per-se, but it is vulnerable
| >> to
| >> | interference from outside.
| >> |
| >> |
| >> | > Learn Frank, I still do even at my age I am 60 (with over 30+ year
of
| >> | > software and hardware repair). That is why I contacted customer
| >> support
| >> at
| >> | > V-Com to find out how the e-mail scanning worked. I am right, your
| >> | > description of how it is done by the Trend-Micro engine is very
| >> wrong.
| >> |
| >> | There are several factors involved. Email "Scanning" as it is often
| >> called
| >> | is probably a misnomer... email "Filtering" might be better, this is
| >> the
| >> | situation where OE passes the request for mail via a "Proxy", or as
you
| >> | described it a "Temporary File" and then (As you also described it)
OE
| >> reads
| >> | the temporary file. The problem seems to come into it when the AV
| >> software
| >> | detects a virus and tries to either yank it out of the stream
| >> immediately
| >> or
| >> | puts up some kind of warning. OE does not seem to like that
behaviour.
| >> |
| >> | A secondary problem is when something tries to open or examine the
..dbx
| >> | files while OE itself is trying to use them. It is generally
pointless
| >> | looking for viral code in these files anyway since whatever is in
there
| >> is
| >> | not going to be executed, but the act of doing so can lock OE out and
| >> cause
| >> | the corruption.
| >> |
| >> |
| >> | > Before you tell me or Leythos how the "e-mail" is scanned and how
it
| >> | > damages
| >> | > the folders, check out how it is really done by each the anti-virus
| >> | > companies. Learn something and form your own opinion based on real
| >> | > knowledge, obtained from the source, rather that the same
information
| >> MS
| >> | > has
| >> | > been giving out for more years than anyone wants to remember. I
| >> think
| >> the
| >> | > stand you are taking, comes from MS as a way to explain the faults
| >> | > inherent
| >> | > in the OE and Outlook software. It is much easier to blame
something
| >> else
| >> | > for your problems than to fix the mess you made yourself.
| >> |
| >> |
| >> | Sometimes one's own advice is useful too.
| >> |
| >> | You have to remember that MVPs have to answer the same questions over
| >> and
| >> | over again, and writing a white paper every time is not feasible.
| >> Sometimes
| >> | too much data causes confusion so one tries to keep explanations
| >> | "Simplified". People arrive here looking for a solution to their
| >> specific
| >> | problem mostly, not a training course.
| >> |
| >> | Frank's opinion is doubtless like mine, based upong real life
| >> experiences
| >> | and not what we are "Told to say" by anyone, including Microsoft.
| >> Nobody
| >> | minds being corrected, no single person can hope to know everything
| >> about
| >> | everything, but your reference to email getting lost at some
"Website"
| >> | clearly indicates that you should follow your own advice and learn
how
| >> | things work.
| >> |
| >> | Charlie
| >> |
| >> |
| >>
| >>
| >
| >
|
 
C

Charlie Tame

Welcome to the two seasons of Iowa, Winter and Road Work.

Just to summarize I don't think anyone intends to pigeonhole software but OE
suffers from some persistent problems which are "Usually caused by" or
"Often caused by" and the default scenario seems to be that the most popular
(Glamorous sounding) software gets bought by new users. Turning off email
scanning is often the simple and quick cure for one of these "typical"
problems. It doesn't help that some firewalls dramatize things as "Servers"
and make it sound like the PC is being possessed :)

As an aside Mediacom here in Des Moines are not bad. I hear rumors that they
may offer telephone service soon and I think they have invested in decent
equipment.

Charlie

"old" devildog said:
Sorry I have been out of the loop for a day or so.

It is hard to keep up with the NG's and take care of a 2 1/2 year old sick
son (yes at 60 I have a 2 1/2 year old. As I am retired, I am the
"stay-at-home Dad"). I am not saying all of the MVP's give "canned
answers",
but a few do. I have used quite a few of the MVP's web sites ( Kelly's for
one) to cure small problems over the years. Most of the time I can find
the
answer to a problem on one of the sites, download the fix or follow the
directions. I maybe retired, but I still do a few fixes on computers in my
spare time. Lately for the staff where my wife works. I am cheap, my
charge
is nothing, unless they have to have parts, then they just pay me my out
of
pocket expenses.

I have used SystemSuite (X.X) for over 7 years now, and none of the
problems
with corruption of the folders in OE has ever happened. The only problem
folders in OE are the 2 bulk mail folders from the hotmail accounts. I
only
sync the headers on these 2 folders, just to make sure something has not
be
sent there by mistake. Most days I just delete the contents. Once in a
blue
moon something get there by mistake. But at least once a month, the
folders
become corrupted, I delete them and close OE. Reopen OE and they are back
and working just fine. They are never scanned by the e-mail anti-virus
program, so the corruption is not caused by the anti-virus e-mail scan.

Please don't group the software I choose to use into the same catagory as
Nortons or McAfees. It actually works well with Microsoft products, is
easy
to uninstall, and does not place hooks through the entire system. It is
well
written, with an easy to use interface. Something most "newbies" need
today.
The 6 Pro Edition I use, maybe not be the best for all the "newbies" but
the
5.0 will work well for them. Before making a blanket statement about the
e-mail virus scanning, at least check out or use the software that is
being
used. Not all software is as bad, or works as poorly as Nortons.

I will admit, I was looking for signs that butthead was still posting on
microsoft NG's the before looking at this thread. Too bad he is back
again.

I do know I am not going to spend the time to go to Mediacom's web based
e-mail to delete, before downloading. they have zero anti-virus in place.
They provide the internet connection as well as the "mail boxes". Their
web
based e-mail interface is not the best. Hotmail has a better interface,
and
I don't go there unless I have to. The 2 accounts I have were
'grandfather"
to use OE as they have been active since '96 & '99. They were nice to use
as e-mailm forwards, when we moved from the "sticks" in SE Kansas to the
"big city" in Iowa in January, as it took 2 weeks before Mediacom could
get
out to hook up the digital cable and internet. I used a "dial-up" for
those
2 weeks, pure h*ll. It had been 3 years since I did a "dial-up", no wonder
I
went to cable. It sometimes took 20 minutes to download from hotmail.
--
"old' devildog
-- Semper Fi --

My 1st wife and I divorced over religious differences. She thought she was
God and I didn't.
The trouble with life is there's no background music.
------------------------------

| If MS told us what to say, there would be very few if any OE MVPs.
|
| steve
|
| | > Well thanks for the Resume :).
| >
| > As I see from Robear's post I think your comments may have come over
the
| > wrong way to some of us. Robear is correct, "Empirical" answers are
the
| > only practical way to go here. I try to avoid things I am not 100%
sure
| > about, although sometimes it's quite practical to throw ideas in the
mix
| > as long as the limitations are stated.
| >
| > I have had trouble with AVG - it seems to me that the email scanning
does
| > cause OE to choke and I think it's because of a file locking / timing
| > issue, but that I guess from the randomness and the symptoms rather
than
| > knowledge of AVG. What is clear is that OE is not designed to be
| > interrupted outside of the normal flow of data between itself and the
| > "Server" and whether it is "Broken" or "Intolerant" compared to other
mail
| > programs is not the issue really, the fact is it dislikes anything
| > interfereing.
| >
| > I had endless trouble with Norton (although the corporate edition that
I
| > "Borrowed" for a few weeks was much better) and MacAfee, well, I gave
up
| > on that years ago. Some of the machines at work had Trend products
| > installed, it too seems to cause trouble but to be honest I avoid
getting
| > involved at work because it's not my job and I have quite enough to do
| > thank you:).
| >
| > What I do use is a mail filter called Popfile, so if it's of interest
I
| > will give brief details.
| >
| > It sets up a bayes filtering proxy - can be on the local machine or
| > another - and it has filtered 250,000 emails in about a year without a
| > sigle hiccup from OE. All it does is add a [label] to the subject line
It
| > allows me to pick out such things as lottery / nigerian scams, work
| > related stuff, personal stuff and acceptable general mailings with
| > remarkable accuracy. I am just now trying it on a remote machine with
OE
| > getting mails through there and again no problems. It is simply a
"Pass
| > through" except when it adds some text to the subject line.
| >
| > This leads me to think that either trying to pull out a message causes
a
| > timing fault or else the proxy tries to "Feed" OE something it isn't
| > expecting. Because OE is creating database records "On the fly" I
suspect
| > this is where the proxy problems come from. This may not be the
Proxy's
| > fault at all, it could well be something in OE's handling, but the
fact
it
| > is does provoke corruptions problems and that is undeniable.
| >
| > Most MVPs here tend to try and compile "Stock Replies" because the
same
| > questions crop up many times. This is not laziness, it is an attempt
to
| > give as many users as possible at least a clue where to look.
Questions
| > asked here get the benefit of real life experiences with more
combinations
| > of circumstances and machines and software than even Microsoft could
| > feasibly study. I'm quite sure your own real life experiences are
equally
| > valuable but please understand that nobody (as far as I know) gets a
list
| > of "What to say" from Microsoft or anybody else. Occasionally you will
| > find an MS employee around, and sometimes MVPs get asked for comments
and
| > trust me, your criticisms DO get passed on, however it's sometimes
akin
to
| > turning an oil tanker... either not very quick or simply impossible
given
| > other constraints.
| >
| > All the best,
| >
| > Charlie
| >
| > ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| > | >> Charlie
| >>
| >> I do speak from real life. I have used OE personally since '98 for my
| >> email.
| >> At one time it retrieved from Yahoo Mail and Hotmail only. I never
used
| >> the
| >> e-mail account setups available from my ISP. When Yahoo Mail locked
out
| >> OE I
| >> dropped my accounts with them. I still use 2 Hotmail accounts as
"spam"
| >> accounts. They are synced ( headers only) when I download my ISP
| >> accounts.
| >> Too bad rules can't be applied to the hotmail accounts. I have never
had
| >> a
| >> corrupted e-mail or folder caused from running anti-virus e-mail
scanning
| >> in
| >> the last 7 years (is this real world enough). The only corrupted
folders
| >> that have happened so far are the Hotmail bulk folders. As the junk
in
| >> them
| >> is not important, when it happens I just delete them and when OE
opens
| >> again
| >> they return empty and working until the compaction corruption happens
| >> again.
| >> This happens at least 1 time a month. The Micro-Trend e-mail scan
does
| >> not
| >> scan the hotmail accounts. It only scans the POP3 accounts. It does
not
| >> scan
| >> the HTTP (hotmail) accounts. I have never even tried to set it to do
so
| >> and
| >> I am not sure it can be set to do so. The only time the OE folders
| >> themselves are scanned by the anti-virus scan is when I do a deep
scan
on
| >> the computer, both HD's are scanned, but OE is not running, in fact I
am
| >> sleeping when this happens, so the scan is the only thing running. If
| >> e-mail
| >> scanning corrupts then why doesn't the real time scans preformed each
and
| >> every time an app is started corrupt the files in the app? The
reason
is
| >> the scan takes place before the app is launched and any files are
opened.
| >> Some way with e-mail scanning. As long as you do not use the preview
| >> window
| >> (should not even be able to use on e-mail, in newsgroups it is ok to
use
| >> the
| >> preview window), the email is scanned before you open it, therefore
logic
| >> dictates, the file is not damaged
| >>
| >> Yes the "proxy" as you call it is on my computer (it is still just a
temp
| >> folder, used to hold files to be scanned), but the incoming e-mail
from
| >> all
| >> POP3 accounts are shunted to a temp folder, a scan is run and then it
is
| >> sent to OE. It does not attempt to recover, repair or strip the
infected
| >> attachment of any e-mail it flag's, it just deletes it. I receive a
pop
| >> up
| >> telling me the e-mail was deleted and the name of the virus it
contained.
| >> I
| >> set it up that way, because if it has virus signatures in the
attachment
| >> or
| >> in the body I want it gone, not floating around on my HD, as with a
wife
| >> and
| >> 2 sons (13 & 11) on line and reading e-mail I take no chances. The
boys
| >> are
| >> never allowed to be on line without supervision. I love my wife
dearly,
| >> but
| >> internet security is something she doesn't understand. Her Masters is
not
| >> in
| >> Computer Science (she is a physiologist). She will open any e-mail
from
| >> any
| >> sender if the subject line is interesting. That is why virus scanning
on
| >> the
| >> POP3 accounts is so important.
| >> I can see the posts from people who have had problems with e-mail
| >> scanning,
| >> but the problems mainly come from using Norton's or McAfee's. I think
it
| >> properly set up as Leythos and I have both done, with the correct
| >> software,
| >> e-mail scanning is safe to use and causes less problems that OE and
| >> Outlook
| >> cause to themselves. And by the way archiving any e-mail for more
than
a
| >> few
| >> days in any folder in OE is dangerous. Even the folders you create.
That
| >> is
| >> why I back up OE every 24 hours. The backup file, located on my D
drive,
| >> is
| >> safe from any problems in OE and XP. The OE freebie back up program
works
| >> well, and so far has never corrupted any e-mail or folder. I have
| >> recovered
| >> e-mail over a year old without a problem.
| >>
| >> "Nobody is likely to disagree that the OE system can be broken,
however
I
| >> suspect that people are "Agreeing" because it's easier than arguing
:)"
| >> Funny thing, when I was the boss who signed their paychecks, they
still
| >> argued with me every day. Between all 10 of them, the short timer has
| >> been
| >> there 12 years, and the 1st guy I hired has now been there for 24
years.
| >> But
| >> they now own the business, and they have real world experience
totaled
| >> between all of them in excess of 100 years. I trusted them all for
years,
| >> they are well trained on both hardware and software and we all
learned
| >> together. In how many companies does the owner help install
$750,000
| >> systems for a week and make service calls to the clients office when
all
| >> the
| >> tech are booked up. I did and would still be doing it if my health
hadn't
| >> crashed.
| >>
| >> I may be out of the business, but the 10 of them made a lot of money
for
| >> me,
| >> and recalls to repair the same problem was always free. We would have
| >> never
| >> made the money we did if we spent too much time going back time after
| >> time.
| >> Also the business would never have kept the doors open if we hadn't
been
| >> good at what we did. Installing hardware and software for use in the
| >> aircraft industry, is not simple work, getting hardware from
different
| >> configurations to work together is bad enough, but adding all of the
| >> different configurations of software and securing the systems is very
| >> hard
| >> today. But not as hard as it was 25+ years ago, when nearly all
computers
| >> were so proprietary in the hardware and software they used, that
getting
| >> it
| >> all to "work together" was a nightmare, and security was not as big
an
| >> issue
| >> then. I remember shelling out 3 grand for an external Sony CDR
burner,
| >> and
| >> the CDR's cost 50 buck apiece. Shelling out nearly 4 grand apiece for
5
| >> laptops using Win '95 and purchasing extra HD's for each, so we
could
| >> install and use NT and Win 3.x also.
| >>
| >> "old' devildog
| >> -- Semper Fi --
| >>
| >> Don't take life too seriously; No one gets out alive.
| >> He who dies with the most toys is none the less, dead.
| >> Earth is the insane asylum for the universe.
| >> ------------------------------
| >>
| >>
| >> | >> |
| >> | ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| >> | | >> | > Wrong Frank.
| >> | > And the junk I just read from you is just that, junk. You need to
| >> find
| >> out
| >> | > the way this software really works before condemning it.
| >> | > I have always used the e-mail scan in SystemSuite. It has never
| >> caused a
| >> | > problem. It does not scan by proxy server. It scans by directing
the
| >> | > e-mail
| >> | > to a temp file on the computer, does a virus scan on the body as
well
| >> as
| >> | > any
| >> | > attachments, it then OE or Outlook uploads the e-mail from this
temp
| >> file.
| >> | > Yes it redirects it but not to a web site to get lost.
| >> |
| >> | That IS a proxy. Email scanning Proxy servers generally run on your
own
| >> | machine - "Localhost" or 127.0.0.1
| >> |
| >> | A "Proxy" does not have to be a "Website"
| >> |
| >> | Please provide a link to this information you are quoting.
| >> |
| >> | > The only problems with OE folders I have ever had, has been
caused
| >> by
| >> OE
| >> | > and the constant urge to compact. When will MS learn that over
| >> compaction
| >> | > leads to corruption. MS is the biggest creator problem with their
own
| >> | > software
| >> |
| >> | And that is optional - you can do it manually, but in fact my own
| >> experience
| >> | indicates that OE compaction works fine until interfered with by
some
| >> | external program. You cannot "Over compact" email folders, they are
not
| >> | "Compressed" but simply cleaned up to remove obsolete entries. I
would
| >> agree
| >> | that manual is best but the problems (if any) with compaction seem
| >> quite
| >> | clearly to be realted to having too many other things going on at
the
| >> same
| >> | time, particularly with "Aggressive" software like Antivirus and
| >> especially
| >> | if it tries to access the message stores themselves.
| >> |
| >> |
| >> | > I do not know how Norton's or McAfee's does it. I haven't used
| >> Norton's
| >> | > ever
| >> | > ( always heard too many bad things about it), and it has been '96
| >> since
| >> I
| >> | > used McAfee. Maybe you need to go to tech support at V-Com. They
will
| >> | > explain the scanning of incoming e-mail as the Micro-Trend engine
| >> they
| >> use
| >> | > does.
| >> |
| >> |
| >> | The versions I am familiar with use a Proxy on the local
machine....
| >> |
| >> |
| >> | > I spoke to 10 software and hardware techs about OE and Outlook.
They
| >> | > repair
| >> | > hardware and software everyday, it is what they do. They agree
with
| >> me
| >> | > that
| >> | > OE and Outlook's biggest enemy is themselves, the compaction by
| >> default
| >> | > problem, and the inherent problems with the proprietary and
faulty,
| >> file
| >> | > system used by both for the folders.
| >> |
| >> |
| >> | Nobody is likely to disagree that the OE system can be broken,
however
| >> I
| >> | suspect that people are "Agreeing" because it's easier than arguing
:)
| >> |
| >> | There is nothing "Wrong" with the system per-se, but it is
vulnerable
| >> to
| >> | interference from outside.
| >> |
| >> |
| >> | > Learn Frank, I still do even at my age I am 60 (with over 30+
year
of
| >> | > software and hardware repair). That is why I contacted customer
| >> support
| >> at
| >> | > V-Com to find out how the e-mail scanning worked. I am right,
your
| >> | > description of how it is done by the Trend-Micro engine is very
| >> wrong.
| >> |
| >> | There are several factors involved. Email "Scanning" as it is often
| >> called
| >> | is probably a misnomer... email "Filtering" might be better, this
is
| >> the
| >> | situation where OE passes the request for mail via a "Proxy", or as
you
| >> | described it a "Temporary File" and then (As you also described it)
OE
| >> reads
| >> | the temporary file. The problem seems to come into it when the AV
| >> software
| >> | detects a virus and tries to either yank it out of the stream
| >> immediately
| >> or
| >> | puts up some kind of warning. OE does not seem to like that
behaviour.
| >> |
| >> | A secondary problem is when something tries to open or examine the
.dbx
| >> | files while OE itself is trying to use them. It is generally
pointless
| >> | looking for viral code in these files anyway since whatever is in
there
| >> is
| >> | not going to be executed, but the act of doing so can lock OE out
and
| >> cause
| >> | the corruption.
| >> |
| >> |
| >> | > Before you tell me or Leythos how the "e-mail" is scanned and how
it
| >> | > damages
| >> | > the folders, check out how it is really done by each the
anti-virus
| >> | > companies. Learn something and form your own opinion based on
real
| >> | > knowledge, obtained from the source, rather that the same
information
| >> MS
| >> | > has
| >> | > been giving out for more years than anyone wants to remember. I
| >> think
| >> the
| >> | > stand you are taking, comes from MS as a way to explain the
faults
| >> | > inherent
| >> | > in the OE and Outlook software. It is much easier to blame
something
| >> else
| >> | > for your problems than to fix the mess you made yourself.
| >> |
| >> |
| >> | Sometimes one's own advice is useful too.
| >> |
| >> | You have to remember that MVPs have to answer the same questions
over
| >> and
| >> | over again, and writing a white paper every time is not feasible.
| >> Sometimes
| >> | too much data causes confusion so one tries to keep explanations
| >> | "Simplified". People arrive here looking for a solution to their
| >> specific
| >> | problem mostly, not a training course.
| >> |
| >> | Frank's opinion is doubtless like mine, based upong real life
| >> experiences
| >> | and not what we are "Told to say" by anyone, including Microsoft.
| >> Nobody
| >> | minds being corrected, no single person can hope to know everything
| >> about
| >> | everything, but your reference to email getting lost at some
"Website"
| >> | clearly indicates that you should follow your own advice and learn
how
| >> | things work.
| >> |
| >> | Charlie
| >> |
| >> |
| >>
| >>
| >
| >
|
 
O

\old\ devildog

Charlie

You here in Des Moines also. At 1st I hated the idea of moving from a town
and county where the population was less than 10,000, but now that I am here
I still don't like it. Too many people. If I wanted to be around this many
crazy drivers I could have just driven the 70 minutes to Tulsa.

As for the road work. 235 is a nightmare. If and when they ever finish the
"rebuilding" it might be nice, but I don't think any of us will be alive
then. My wife drives to Jefferson 2 days a week. As we live on the SE edge
of Des Moines, she just loves those mornings.

She really hates the drive downtown the other 3 mornings. Nothing like a
train going through at 7:30 am by the courthouse on 6th to back things up.
Got to love it.

The folks who live here run around complaining about the heat when it gets
up to 90, wonder what they would when it is 100+ for 3 weeks with the
humidity around 85%. And as for the winter, you people ever heard of a coat.
13 inches of snow on the ground, temp at or near 10 degrees, and the
neighbor is cleaning off his car in a suite coat! I had a winter parka on
and I was freezing. All I kept hearing this winter is "this is a mild
winter, not much snow and not very cold".

I guess I am getting old, I can't take the cold anymore.

But the "State" demo derby championships at the fair grounds this last
weekend were fun. Wife and boys really enjoyed them. Loved the "halftime
show". They melted a dodge mini-van with a jet dragster. That was fun to
watch.
Nice State, but way too many people here in the "Metro" area
--
"old' devildog
-- Semper Fi --

Ham and eggs. A day's work for a chicken, a lifetime commitment for a pig.
The original point and click interface was a Smith and Wesson.
------------------------------

| Welcome to the two seasons of Iowa, Winter and Road Work.
|
| Just to summarize I don't think anyone intends to pigeonhole software but
OE
| suffers from some persistent problems which are "Usually caused by" or
| "Often caused by" and the default scenario seems to be that the most
popular
| (Glamorous sounding) software gets bought by new users. Turning off email
| scanning is often the simple and quick cure for one of these "typical"
| problems. It doesn't help that some firewalls dramatize things as
"Servers"
| and make it sound like the PC is being possessed :)
|
| As an aside Mediacom here in Des Moines are not bad. I hear rumors that
they
| may offer telephone service soon and I think they have invested in decent
| equipment.
|
| Charlie
|
| ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| | > Sorry I have been out of the loop for a day or so.
| >
| > It is hard to keep up with the NG's and take care of a 2 1/2 year old
sick
| > son (yes at 60 I have a 2 1/2 year old. As I am retired, I am the
| > "stay-at-home Dad"). I am not saying all of the MVP's give "canned
| > answers",
| > but a few do. I have used quite a few of the MVP's web sites ( Kelly's
for
| > one) to cure small problems over the years. Most of the time I can find
| > the
| > answer to a problem on one of the sites, download the fix or follow the
| > directions. I maybe retired, but I still do a few fixes on computers in
my
| > spare time. Lately for the staff where my wife works. I am cheap, my
| > charge
| > is nothing, unless they have to have parts, then they just pay me my out
| > of
| > pocket expenses.
| >
| > I have used SystemSuite (X.X) for over 7 years now, and none of the
| > problems
| > with corruption of the folders in OE has ever happened. The only problem
| > folders in OE are the 2 bulk mail folders from the hotmail accounts. I
| > only
| > sync the headers on these 2 folders, just to make sure something has not
| > be
| > sent there by mistake. Most days I just delete the contents. Once in a
| > blue
| > moon something get there by mistake. But at least once a month, the
| > folders
| > become corrupted, I delete them and close OE. Reopen OE and they are
back
| > and working just fine. They are never scanned by the e-mail anti-virus
| > program, so the corruption is not caused by the anti-virus e-mail scan.
| >
| > Please don't group the software I choose to use into the same catagory
as
| > Nortons or McAfees. It actually works well with Microsoft products, is
| > easy
| > to uninstall, and does not place hooks through the entire system. It is
| > well
| > written, with an easy to use interface. Something most "newbies" need
| > today.
| > The 6 Pro Edition I use, maybe not be the best for all the "newbies" but
| > the
| > 5.0 will work well for them. Before making a blanket statement about the
| > e-mail virus scanning, at least check out or use the software that is
| > being
| > used. Not all software is as bad, or works as poorly as Nortons.
| >
| > I will admit, I was looking for signs that butthead was still posting on
| > microsoft NG's the before looking at this thread. Too bad he is back
| > again.
| >
| > I do know I am not going to spend the time to go to Mediacom's web based
| > e-mail to delete, before downloading. they have zero anti-virus in
place.
| > They provide the internet connection as well as the "mail boxes". Their
| > web
| > based e-mail interface is not the best. Hotmail has a better interface,
| > and
| > I don't go there unless I have to. The 2 accounts I have were
| > 'grandfather"
| > to use OE as they have been active since '96 & '99. They were nice to
use
| > as e-mailm forwards, when we moved from the "sticks" in SE Kansas to the
| > "big city" in Iowa in January, as it took 2 weeks before Mediacom could
| > get
| > out to hook up the digital cable and internet. I used a "dial-up" for
| > those
| > 2 weeks, pure h*ll. It had been 3 years since I did a "dial-up", no
wonder
| > I
| > went to cable. It sometimes took 20 minutes to download from hotmail.
| > --
| > "old' devildog
| > -- Semper Fi --
| >
| > My 1st wife and I divorced over religious differences. She thought she
was
| > God and I didn't.
| > The trouble with life is there's no background music.
| > ------------------------------
| >
| > | > | If MS told us what to say, there would be very few if any OE MVPs.
| > |
| > | steve
| > |
| > | | > | > Well thanks for the Resume :).
| > | >
| > | > As I see from Robear's post I think your comments may have come over
| > the
| > | > wrong way to some of us. Robear is correct, "Empirical" answers are
| > the
| > | > only practical way to go here. I try to avoid things I am not 100%
| > sure
| > | > about, although sometimes it's quite practical to throw ideas in the
| > mix
| > | > as long as the limitations are stated.
| > | >
| > | > I have had trouble with AVG - it seems to me that the email scanning
| > does
| > | > cause OE to choke and I think it's because of a file locking /
timing
| > | > issue, but that I guess from the randomness and the symptoms rather
| > than
| > | > knowledge of AVG. What is clear is that OE is not designed to be
| > | > interrupted outside of the normal flow of data between itself and
the
| > | > "Server" and whether it is "Broken" or "Intolerant" compared to
other
| > mail
| > | > programs is not the issue really, the fact is it dislikes anything
| > | > interfereing.
| > | >
| > | > I had endless trouble with Norton (although the corporate edition
that
| > I
| > | > "Borrowed" for a few weeks was much better) and MacAfee, well, I
gave
| > up
| > | > on that years ago. Some of the machines at work had Trend products
| > | > installed, it too seems to cause trouble but to be honest I avoid
| > getting
| > | > involved at work because it's not my job and I have quite enough to
do
| > | > thank you:).
| > | >
| > | > What I do use is a mail filter called Popfile, so if it's of
interest
| > I
| > | > will give brief details.
| > | >
| > | > It sets up a bayes filtering proxy - can be on the local machine or
| > | > another - and it has filtered 250,000 emails in about a year without
a
| > | > sigle hiccup from OE. All it does is add a [label] to the subject
line
| > It
| > | > allows me to pick out such things as lottery / nigerian scams, work
| > | > related stuff, personal stuff and acceptable general mailings with
| > | > remarkable accuracy. I am just now trying it on a remote machine
with
| > OE
| > | > getting mails through there and again no problems. It is simply a
| > "Pass
| > | > through" except when it adds some text to the subject line.
| > | >
| > | > This leads me to think that either trying to pull out a message
causes
| > a
| > | > timing fault or else the proxy tries to "Feed" OE something it isn't
| > | > expecting. Because OE is creating database records "On the fly" I
| > suspect
| > | > this is where the proxy problems come from. This may not be the
| > Proxy's
| > | > fault at all, it could well be something in OE's handling, but the
| > fact
| > it
| > | > is does provoke corruptions problems and that is undeniable.
| > | >
| > | > Most MVPs here tend to try and compile "Stock Replies" because the
| > same
| > | > questions crop up many times. This is not laziness, it is an attempt
| > to
| > | > give as many users as possible at least a clue where to look.
| > Questions
| > | > asked here get the benefit of real life experiences with more
| > combinations
| > | > of circumstances and machines and software than even Microsoft could
| > | > feasibly study. I'm quite sure your own real life experiences are
| > equally
| > | > valuable but please understand that nobody (as far as I know) gets a
| > list
| > | > of "What to say" from Microsoft or anybody else. Occasionally you
will
| > | > find an MS employee around, and sometimes MVPs get asked for
comments
| > and
| > | > trust me, your criticisms DO get passed on, however it's sometimes
| > akin
| > to
| > | > turning an oil tanker... either not very quick or simply impossible
| > given
| > | > other constraints.
| > | >
| > | > All the best,
| > | >
| > | > Charlie
| > | >
| > | > ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| > | > | > | >> Charlie
| > | >>
| > | >> I do speak from real life. I have used OE personally since '98 for
my
| > | >> email.
| > | >> At one time it retrieved from Yahoo Mail and Hotmail only. I never
| > used
| > | >> the
| > | >> e-mail account setups available from my ISP. When Yahoo Mail locked
| > out
| > | >> OE I
| > | >> dropped my accounts with them. I still use 2 Hotmail accounts as
| > "spam"
| > | >> accounts. They are synced ( headers only) when I download my ISP
| > | >> accounts.
| > | >> Too bad rules can't be applied to the hotmail accounts. I have
never
| > had
| > | >> a
| > | >> corrupted e-mail or folder caused from running anti-virus e-mail
| > scanning
| > | >> in
| > | >> the last 7 years (is this real world enough). The only corrupted
| > folders
| > | >> that have happened so far are the Hotmail bulk folders. As the junk
| > in
| > | >> them
| > | >> is not important, when it happens I just delete them and when OE
| > opens
| > | >> again
| > | >> they return empty and working until the compaction corruption
happens
| > | >> again.
| > | >> This happens at least 1 time a month. The Micro-Trend e-mail scan
| > does
| > | >> not
| > | >> scan the hotmail accounts. It only scans the POP3 accounts. It does
| > not
| > | >> scan
| > | >> the HTTP (hotmail) accounts. I have never even tried to set it to
do
| > so
| > | >> and
| > | >> I am not sure it can be set to do so. The only time the OE folders
| > | >> themselves are scanned by the anti-virus scan is when I do a deep
| > scan
| > on
| > | >> the computer, both HD's are scanned, but OE is not running, in fact
I
| > am
| > | >> sleeping when this happens, so the scan is the only thing running.
If
| > | >> e-mail
| > | >> scanning corrupts then why doesn't the real time scans preformed
each
| > and
| > | >> every time an app is started corrupt the files in the app? The
| > reason
| > is
| > | >> the scan takes place before the app is launched and any files are
| > opened.
| > | >> Some way with e-mail scanning. As long as you do not use the
preview
| > | >> window
| > | >> (should not even be able to use on e-mail, in newsgroups it is ok
to
| > use
| > | >> the
| > | >> preview window), the email is scanned before you open it, therefore
| > logic
| > | >> dictates, the file is not damaged
| > | >>
| > | >> Yes the "proxy" as you call it is on my computer (it is still just
a
| > temp
| > | >> folder, used to hold files to be scanned), but the incoming e-mail
| > from
| > | >> all
| > | >> POP3 accounts are shunted to a temp folder, a scan is run and then
it
| > is
| > | >> sent to OE. It does not attempt to recover, repair or strip the
| > infected
| > | >> attachment of any e-mail it flag's, it just deletes it. I receive a
| > pop
| > | >> up
| > | >> telling me the e-mail was deleted and the name of the virus it
| > contained.
| > | >> I
| > | >> set it up that way, because if it has virus signatures in the
| > attachment
| > | >> or
| > | >> in the body I want it gone, not floating around on my HD, as with a
| > wife
| > | >> and
| > | >> 2 sons (13 & 11) on line and reading e-mail I take no chances. The
| > boys
| > | >> are
| > | >> never allowed to be on line without supervision. I love my wife
| > dearly,
| > | >> but
| > | >> internet security is something she doesn't understand. Her Masters
is
| > not
| > | >> in
| > | >> Computer Science (she is a physiologist). She will open any e-mail
| > from
| > | >> any
| > | >> sender if the subject line is interesting. That is why virus
scanning
| > on
| > | >> the
| > | >> POP3 accounts is so important.
| > | >> I can see the posts from people who have had problems with e-mail
| > | >> scanning,
| > | >> but the problems mainly come from using Norton's or McAfee's. I
think
| > it
| > | >> properly set up as Leythos and I have both done, with the correct
| > | >> software,
| > | >> e-mail scanning is safe to use and causes less problems that OE and
| > | >> Outlook
| > | >> cause to themselves. And by the way archiving any e-mail for more
| > than
| > a
| > | >> few
| > | >> days in any folder in OE is dangerous. Even the folders you create.
| > That
| > | >> is
| > | >> why I back up OE every 24 hours. The backup file, located on my D
| > drive,
| > | >> is
| > | >> safe from any problems in OE and XP. The OE freebie back up program
| > works
| > | >> well, and so far has never corrupted any e-mail or folder. I have
| > | >> recovered
| > | >> e-mail over a year old without a problem.
| > | >>
| > | >> "Nobody is likely to disagree that the OE system can be broken,
| > however
| > I
| > | >> suspect that people are "Agreeing" because it's easier than arguing
| > :)"
| > | >> Funny thing, when I was the boss who signed their paychecks, they
| > still
| > | >> argued with me every day. Between all 10 of them, the short timer
has
| > | >> been
| > | >> there 12 years, and the 1st guy I hired has now been there for 24
| > years.
| > | >> But
| > | >> they now own the business, and they have real world experience
| > totaled
| > | >> between all of them in excess of 100 years. I trusted them all for
| > years,
| > | >> they are well trained on both hardware and software and we all
| > learned
| > | >> together. In how many companies does the owner help install
| > $750,000
| > | >> systems for a week and make service calls to the clients office
when
| > all
| > | >> the
| > | >> tech are booked up. I did and would still be doing it if my health
| > hadn't
| > | >> crashed.
| > | >>
| > | >> I may be out of the business, but the 10 of them made a lot of
money
| > for
| > | >> me,
| > | >> and recalls to repair the same problem was always free. We would
have
| > | >> never
| > | >> made the money we did if we spent too much time going back time
after
| > | >> time.
| > | >> Also the business would never have kept the doors open if we hadn't
| > been
| > | >> good at what we did. Installing hardware and software for use in
the
| > | >> aircraft industry, is not simple work, getting hardware from
| > different
| > | >> configurations to work together is bad enough, but adding all of
the
| > | >> different configurations of software and securing the systems is
very
| > | >> hard
| > | >> today. But not as hard as it was 25+ years ago, when nearly all
| > computers
| > | >> were so proprietary in the hardware and software they used, that
| > getting
| > | >> it
| > | >> all to "work together" was a nightmare, and security was not as big
| > an
| > | >> issue
| > | >> then. I remember shelling out 3 grand for an external Sony CDR
| > burner,
| > | >> and
| > | >> the CDR's cost 50 buck apiece. Shelling out nearly 4 grand apiece
for
| > 5
| > | >> laptops using Win '95 and purchasing extra HD's for each, so we
| > could
| > | >> install and use NT and Win 3.x also.
| > | >>
| > | >> "old' devildog
| > | >> -- Semper Fi --
| > | >>
| > | >> Don't take life too seriously; No one gets out alive.
| > | >> He who dies with the most toys is none the less, dead.
| > | >> Earth is the insane asylum for the universe.
| > | >> ------------------------------
| > | >>
| > | >>
| > | >> | > | >> |
| > | >> | ""old" devildog" <teyoungATmchsiDOTcom> wrote in message
| > | >> | | > | >> | > Wrong Frank.
| > | >> | > And the junk I just read from you is just that, junk. You need
to
| > | >> find
| > | >> out
| > | >> | > the way this software really works before condemning it.
| > | >> | > I have always used the e-mail scan in SystemSuite. It has never
| > | >> caused a
| > | >> | > problem. It does not scan by proxy server. It scans by
directing
| > the
| > | >> | > e-mail
| > | >> | > to a temp file on the computer, does a virus scan on the body
as
| > well
| > | >> as
| > | >> | > any
| > | >> | > attachments, it then OE or Outlook uploads the e-mail from this
| > temp
| > | >> file.
| > | >> | > Yes it redirects it but not to a web site to get lost.
| > | >> |
| > | >> | That IS a proxy. Email scanning Proxy servers generally run on
your
| > own
| > | >> | machine - "Localhost" or 127.0.0.1
| > | >> |
| > | >> | A "Proxy" does not have to be a "Website"
| > | >> |
| > | >> | Please provide a link to this information you are quoting.
| > | >> |
| > | >> | > The only problems with OE folders I have ever had, has been
| > caused
| > | >> by
| > | >> OE
| > | >> | > and the constant urge to compact. When will MS learn that over
| > | >> compaction
| > | >> | > leads to corruption. MS is the biggest creator problem with
their
| > own
| > | >> | > software
| > | >> |
| > | >> | And that is optional - you can do it manually, but in fact my own
| > | >> experience
| > | >> | indicates that OE compaction works fine until interfered with by
| > some
| > | >> | external program. You cannot "Over compact" email folders, they
are
| > not
| > | >> | "Compressed" but simply cleaned up to remove obsolete entries. I
| > would
| > | >> agree
| > | >> | that manual is best but the problems (if any) with compaction
seem
| > | >> quite
| > | >> | clearly to be realted to having too many other things going on at
| > the
| > | >> same
| > | >> | time, particularly with "Aggressive" software like Antivirus and
| > | >> especially
| > | >> | if it tries to access the message stores themselves.
| > | >> |
| > | >> |
| > | >> | > I do not know how Norton's or McAfee's does it. I haven't used
| > | >> Norton's
| > | >> | > ever
| > | >> | > ( always heard too many bad things about it), and it has been
'96
| > | >> since
| > | >> I
| > | >> | > used McAfee. Maybe you need to go to tech support at V-Com.
They
| > will
| > | >> | > explain the scanning of incoming e-mail as the Micro-Trend
engine
| > | >> they
| > | >> use
| > | >> | > does.
| > | >> |
| > | >> |
| > | >> | The versions I am familiar with use a Proxy on the local
| > machine....
| > | >> |
| > | >> |
| > | >> | > I spoke to 10 software and hardware techs about OE and Outlook.
| > They
| > | >> | > repair
| > | >> | > hardware and software everyday, it is what they do. They agree
| > with
| > | >> me
| > | >> | > that
| > | >> | > OE and Outlook's biggest enemy is themselves, the compaction by
| > | >> default
| > | >> | > problem, and the inherent problems with the proprietary and
| > faulty,
| > | >> file
| > | >> | > system used by both for the folders.
| > | >> |
| > | >> |
| > | >> | Nobody is likely to disagree that the OE system can be broken,
| > however
| > | >> I
| > | >> | suspect that people are "Agreeing" because it's easier than
arguing
| > :)
| > | >> |
| > | >> | There is nothing "Wrong" with the system per-se, but it is
| > vulnerable
| > | >> to
| > | >> | interference from outside.
| > | >> |
| > | >> |
| > | >> | > Learn Frank, I still do even at my age I am 60 (with over 30+
| > year
| > of
| > | >> | > software and hardware repair). That is why I contacted customer
| > | >> support
| > | >> at
| > | >> | > V-Com to find out how the e-mail scanning worked. I am right,
| > your
| > | >> | > description of how it is done by the Trend-Micro engine is
very
| > | >> wrong.
| > | >> |
| > | >> | There are several factors involved. Email "Scanning" as it is
often
| > | >> called
| > | >> | is probably a misnomer... email "Filtering" might be better, this
| > is
| > | >> the
| > | >> | situation where OE passes the request for mail via a "Proxy", or
as
| > you
| > | >> | described it a "Temporary File" and then (As you also described
it)
| > OE
| > | >> reads
| > | >> | the temporary file. The problem seems to come into it when the AV
| > | >> software
| > | >> | detects a virus and tries to either yank it out of the stream
| > | >> immediately
| > | >> or
| > | >> | puts up some kind of warning. OE does not seem to like that
| > behaviour.
| > | >> |
| > | >> | A secondary problem is when something tries to open or examine
the
| > .dbx
| > | >> | files while OE itself is trying to use them. It is generally
| > pointless
| > | >> | looking for viral code in these files anyway since whatever is in
| > there
| > | >> is
| > | >> | not going to be executed, but the act of doing so can lock OE out
| > and
| > | >> cause
| > | >> | the corruption.
| > | >> |
| > | >> |
| > | >> | > Before you tell me or Leythos how the "e-mail" is scanned and
how
| > it
| > | >> | > damages
| > | >> | > the folders, check out how it is really done by each the
| > anti-virus
| > | >> | > companies. Learn something and form your own opinion based on
| > real
| > | >> | > knowledge, obtained from the source, rather that the same
| > information
| > | >> MS
| > | >> | > has
| > | >> | > been giving out for more years than anyone wants to remember.
I
| > | >> think
| > | >> the
| > | >> | > stand you are taking, comes from MS as a way to explain the
| > faults
| > | >> | > inherent
| > | >> | > in the OE and Outlook software. It is much easier to blame
| > something
| > | >> else
| > | >> | > for your problems than to fix the mess you made yourself.
| > | >> |
| > | >> |
| > | >> | Sometimes one's own advice is useful too.
| > | >> |
| > | >> | You have to remember that MVPs have to answer the same questions
| > over
| > | >> and
| > | >> | over again, and writing a white paper every time is not feasible.
| > | >> Sometimes
| > | >> | too much data causes confusion so one tries to keep explanations
| > | >> | "Simplified". People arrive here looking for a solution to their
| > | >> specific
| > | >> | problem mostly, not a training course.
| > | >> |
| > | >> | Frank's opinion is doubtless like mine, based upong real life
| > | >> experiences
| > | >> | and not what we are "Told to say" by anyone, including Microsoft.
| > | >> Nobody
| > | >> | minds being corrected, no single person can hope to know
everything
| > | >> about
| > | >> | everything, but your reference to email getting lost at some
| > "Website"
| > | >> | clearly indicates that you should follow your own advice and
learn
| > how
| > | >> | things work.
| > | >> |
| > | >> | Charlie
| > | >> |
| > | >> |
| > | >>
| > | >>
| > | >
| > | >
| > |
| >
| >
|
|
 
P

Plato

old" devildog said:
It is hard to keep up with the NG's and take care of a 2 1/2 year old sick
son (yes at 60 I have a 2 1/2 year old. As I am retired, I am the
"stay-at-home Dad"). I am not saying all of the MVP's give "canned answers",

Wishing your son gets better, but what I really want to say is, cool,
that kid's lucky, in the fact that he's going to get 60 years of
experience passed on instead of the usual 25 to 45.
 

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