COMPUTER IS ACTING STRANGE

[PattiChati]

I have written before, but things are getting worse. I said there were only
a few things in my control panel>add/remove. My firefox will hardly work at
all, even the main page won't open.
I went into control panel to try and delete it and find I cannot delete
anything on that add/remove page. I don't know what is wrong with this
laptop. Is there a way to diagnose it myself, or do I have to take it in to
someone?
Thanks.

 

[Daave]

I have written before, but things are getting worse. I said there
were only a few things in my control panel>add/remove. My firefox
will hardly work at all, even the main page won't open.
I went into control panel to try and delete it and find I cannot
delete anything on that add/remove page. I don't know what is wrong
with this laptop. Is there a way to diagnose it myself, or do I have
to take it in to someone?

Do you have admin rights? Is it possible you have more than one user
account on your PC?

Does Firefox work in its safe mode? If so, you have a problem with one
or more Firefox add-ons, I would uninstall the offending add-ons. Also,
do you regularly clean out the cache?

You said, "things are getting worse." Other than your Add/Remove issues
and your Firefox problems, is there anything else wrong with your PC?

Do you perform regular maintenance on your PC and make sure it is free
of malware? A good general resource is:

http://www3.telus.net/dandemar/slowcom.htm

 

[PattiChati]

I don't know if there is more than one user, how would I know that. I know
I am the only one using that particular laptop.
It didn't work any different in safe mode, but I will uninstall the theme.
Nothing else is wrong besides FF and the control panel...........that is
just weird. It is just getting slower and slower and won't even load a
page.
I run the spyware, etc every day, even more so trying t figure out what is
wrong. It times out before it loads.
I will try it on safe mode again.
Thanks.

 

[Gerry]

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for when the problem
occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Daave]

PattiChatti, My replies are inline. Please do the same; it would enable
us to communicate better.

I don't know if there is more than one user, how would I know that.

Control Panel/User Accounts. It should like Figure 30 from this page:

http://shurl.org/IvMtQ

What do you see at the bottom underneath "or pick an account to change"?
I'm just taking a stab--perhaps you're running under a limited users
account rather than under an administrative account, and maybe this is
why you can't uninstall apps. Perhaps there's another account on your
laptop you need to use to have full access to the Add/Remove function.
Another possibility is listed here:

http://www.winxptutor.com/arpbuttons.htm

But this issue is really the lack of the Change and Remove buttons.
Screenshots:

http://www.winxptutor.com/images/arpbuttons1.JPG (without)

http://www.winxptutor.com/images/arpbuttons3.JPG (with)

I know I am the only one using that particular laptop.

How long have you owned it? Did you start clean, or did you obtain it
used?

It didn't work any different in safe mode, but I will uninstall the
theme.

Are you referring to the *Firefox* safe mode? If so, the issue may be
too many files in the browser cache. I don't recall you mentioning that
you emptied it. Also what version of Firefox are you running?

Nothing else is wrong besides FF and the control
panel...........that is just weird. It is just getting slower and
slower and won't even load a page.

Are other Web browsers also slow, or is it just Firefox? And again, are
you emptying the browser cache?

I run the spyware, etc every day, even more so trying t figure out
what is wrong. It times out before it loads.

What do you mean by "run the spyware"? What specific antispyware apps do
you run? Which antivirus program do you use? What is it that times out
before it loads?