Computer Freeze Problem


G

Guest

My computer keeps freezing for no reason whenever I'm scrolling throght a menu. And sometimes it freezes for no reason at anytime. I checked my event view and it gave me this message

Details
Product: Windows Operating System (XP HOME)
ID: 4
Source: ACPI
Version: 5.2
Symbolic Name: ACPI_ERR_AMLI_ILLEGAL_IO_READ_FATAL
Message: %2: ACPI BIOS is attempting to read from an illegal IO port address (%3), which lies in the %4 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Explanation
The system BIOS attempted to incorrectly access hardware resources concurrently with the operating system. This type of access cannot be synchronized and can cause system instability.


User Action
Contact the system vendor for an updated BIOS and follow the vendor's instructions for installation.

I'v looked for a new BIOS for my Compaq Presario 5000 but there isn't one available to download of the internet and I've searched a long time. If I could get some help or suggestion about how solve this big problem any help would be much appreciated. Thanks
E-mail
(e-mail address removed)
 
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R

Rick \Nutcase\ Rogers

Hi Jason,

Then you're stuck. Either an update exists or it doesn't. Your system
manufacturer has chosen not to provide an upgraded BIOS that properly
supports WinXP's power management. This could be because they have no reason
to (no profit in it), or because the hardware cannot be made to support it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Jason said:
My computer keeps freezing for no reason whenever I'm scrolling throght a
menu. And sometimes it freezes for no reason at anytime. I checked my
event view and it gave me this message
Details
Product: Windows Operating System (XP HOME)
ID: 4
Source: ACPI
Version: 5.2
Symbolic Name: ACPI_ERR_AMLI_ILLEGAL_IO_READ_FATAL
Message: %2: ACPI BIOS is attempting to read from an illegal IO port
address (%3), which lies in the %4 protected address range. This could lead
to system instability. Please contact your system vendor for technical
assistance.
Explanation
The system BIOS attempted to incorrectly access hardware resources
concurrently with the operating system. This type of access cannot be
synchronized and can cause system instability.
User Action
Contact the system vendor for an updated BIOS and follow the vendor's instructions for installation.

I'v looked for a new BIOS for my Compaq Presario 5000 but there isn't one
available to download of the internet and I've searched a long time. If I
could get some help or suggestion about how solve this big problem any help
would be much appreciated. Thanks
 
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G

Guest

http://h10025.www1.hp.com/ewfrf/wc/...ocname=c00007682&product=92867&dlc=en&lang=en

then enter your exact info. if you have not been there
already get the model # right
-----Original Message-----
My computer keeps freezing for no reason whenever I'm
scrolling throght a menu. And sometimes it freezes for no
reason at anytime. I checked my event view and it gave me
this message
Details
Product: Windows Operating System (XP HOME)
ID: 4
Source: ACPI
Version: 5.2
Symbolic Name: ACPI_ERR_AMLI_ILLEGAL_IO_READ_FATAL
Message: %2: ACPI BIOS is attempting to read from an
illegal IO port address (%3), which lies in the %4
protected address range. This could lead to system
instability. Please contact your system vendor for
technical assistance.
Explanation
The system BIOS attempted to incorrectly access hardware
resources concurrently with the operating system. This type
of access cannot be synchronized and can cause system
instability.
User Action
Contact the system vendor for an updated BIOS and follow
the vendor's instructions for installation.
I'v looked for a new BIOS for my Compaq Presario 5000 but
there isn't one available to download of the internet and
I've searched a long time. If I could get some help or
suggestion about how solve this big problem any help would
be much appreciated. Thanks
 

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