computer crashing

[Guest]

Every now and then my computer stops working it flashes a blue screen with writing on it but it is too quick to read then my computer restarts. When it does restart an error report comes up and after it sends the error, a microsoft internet page opens and says this:

Thank you for submitting an error report. Unfortunately, we cannot provide you with specific information about how to resolve this problem at this time. The information that you and other users submit will be used to investigate this problem.

Analysis

A device driver installed on your system caused the problem, but we cannot determine the precise cause.

Getting Help

Depending on which situation is applicable to you, do one of the following:

If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance.
If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
Updated drivers might be available on the Microsoft Windows Update Web site. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update.
For information about Microsoft support options, visit Microsoft Product Support Services.
You can track this error report by clicking the Track this error report link. If you choose to track your error report, you will be notified of resolutions to this problem as they are identified.

ok so is there a way to find a bad driver without deleting my programs to find with one has the bad driver?

 

[Will Denny]

Hi

Right click on My Computer, select Properties and then the Advanced tab.
Click on Settings under 'Startup and Recovery' and then uncheck
'Automatically restart'. Next time your PC tries to restart you see a Blue
Screen. Could you please post the Stop Code that accompanies that BSOD?

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| Every now and then my computer stops working it flashes a blue screen with
writing on it but it is too quick to read then my computer restarts. When it
does restart an error report comes up and after it sends the error, a
microsoft internet page opens and says this:
|
| Thank you for submitting an error report. Unfortunately, we cannot provide
you with specific information about how to resolve this problem at this
time. The information that you and other users submit will be used to
investigate this problem.
|
| Analysis
|
| A device driver installed on your system caused the problem, but we cannot
determine the precise cause.
|
| Getting Help
|
| Depending on which situation is applicable to you, do one of the
following:
|
| If this problem occurred after you installed a new hardware device on your
system, the problem might be caused by the driver for the device. If you
know the manufacturer of the device, contact the manufacturer's product
support service for assistance.
| Some software, such as firewall and anti-virus software, also installs
drivers. If this problem occurred after you installed new software, the
software might have installed a driver that caused the problem. If you know
the manufacturer of the software, contact the manufacturer's product support
service for assistance.
| If you don't know the driver's manufacturer and need help diagnosing and
resolving this problem, contact your computer manufacturer's product support
service.
| Updated drivers might be available on the Microsoft Windows Update Web
site. At Windows Update, you can have your computer scanned and, if there
are updated drivers available, Windows Update will offer a selection of
drivers that you might be able to use. To learn more about updated drivers
that might be available, visit Microsoft Windows Update.
| For information about Microsoft support options, visit Microsoft Product
Support Services.
| You can track this error report by clicking the Track this error report
link. If you choose to track your error report, you will be notified of
resolutions to this problem as they are identified.
|
| ok so is there a way to find a bad driver without deleting my programs to
find with one has the bad driver?

 

[Kelly]

Hi Sam,

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.

Report Error's to Microsoft automatically

Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.

More info here:

http://groups.google.com/groups?hl=...earch&meta=group=microsoft.public.windowsxp.*