Computer Crash

[cj2]

I installed norton anti virus yesterday and today i can't turn on my
computer. It worn't boot. It won't boot in safe mode, or any of the
others.
I was told the program is conflicting with another and i need to
reconfigure my hard drive. How do i do this?

 

[GreenieLeBrun]

I installed norton anti virus yesterday and today i can't turn on my
computer. It worn't boot. It won't boot in safe mode, or any of the
others.
I was told the program is conflicting with another and i need to
reconfigure my hard drive. How do i do this?

These links may help:-

How to perform an in-place upgrade (reinstallation) of Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/?id=822705

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

 

[philo]

I installed norton anti virus yesterday and today i can't turn on my
computer. It worn't boot. It won't boot in safe mode, or any of the
others.
I was told the program is conflicting with another and i need to
reconfigure my hard drive. How do i do this?

perform a repair installtion...
you may need to re-apply windows updates...

next get a refund on Norton...

there are a number of free AV programs out there such as free-av, avast or
AVG
that are better than Norton

 

[JoAnn Parker]

The same thing happened to me, took me days to fix my computer. And I did
get a refund from Norton. I downloaded 2006 virus protection and my sys went
to 100% cpu and froze on me solid. Norton as I said was kind enough to
refund my money.

JoAnn