XP Home crashes

[kevinla]

Specifications: Pentium 4 , 1 GB RAM, XP Home. The computer was bought in
2003.

I ran a spyware program, CC Cleaner, and virus program. All clean.

My computer will crash and I get a black screeen with this message repeating.

Inel Boot Agent Version 4.0.19
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Intel PXE ROM
1962: No Operating system found

Press F1 to repeat boot sequence

The first time the problem occured was when I ran the disk defragmenter. The
other two times it was random. One time I just stepped away, and I came back
and it happened.

I did a google search and someone posted the same problem, but it is not
clear what I should do.

http://www.techtalkz.com/hardware/10...p-pxe-e61.html

Then my computer started receving this message every time I boot.

"Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You may cancel the
disk check, but it is strongly recommended that you continue.

To skip disk checking, press any key within 7 seconds.

The disk check will run. When it gets to 100%, it doesn't do anything. The
hard drive light continues to remain on.

I then turn off the computer, and skip the disk check. Windows seems to
load OK.

 

[Shenan Stanley]

Specifications: Pentium 4 , 1 GB RAM, XP Home. The computer was
bought in 2003.

I ran a spyware program, CC Cleaner, and virus program. All clean.

My computer will crash and I get a black screeen with this message
repeating.

Inel Boot Agent Version 4.0.19
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Intel PXE ROM
1962: No Operating system found

Press F1 to repeat boot sequence

The first time the problem occured was when I ran the disk
defragmenter. The other two times it was random. One time I just
stepped away, and I came back and it happened.

I did a google search and someone posted the same problem, but it
is not clear what I should do.

http://www.techtalkz.com/hardware/10...p-pxe-e61.html

Then my computer started receving this message every time I boot.

"Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You may
cancel the disk check, but it is strongly recommended that you
continue.

To skip disk checking, press any key within 7 seconds.

The disk check will run. When it gets to 100%, it doesn't do
anything. The hard drive light continues to remain on.

I then turn off the computer, and skip the disk check. Windows
seems to load OK.

Replace the defective hardware.

Download and run the hard disk drive diagnostics for whatever name-brand
hard disk drive you have in the system. See how it fairs.

 

[Gerry]

Kevin

As Shenan suggests but also check cable and connections from drive to
motherboard. Does the BIOS always recognise the hard drive? Please note
you can get situations where one minute it does and the next time it
does not.

What is the make and model of the hard drive? The connectors on SATA
cables can cause intermittent problems and replacing a cable is much
cheaper than replacing a hard drive

Another suggestion.Run a full surface scan with HD Tune to check for bad
sectors on the hard drive.

HD Tune only gives information and does not fix any problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ken Blake, MVP]

Specifications: Pentium 4 , 1 GB RAM, XP Home. The computer was bought in
2003.

Almost certainly what you describe is a hardware problem, not a
Windows one. Read Shenan's and Gerry's replies, but for the future,
read my comments below.

I ran a spyware program, CC Cleaner, and virus program. All clean.

I hope you mean an *anti*-spyware and an *anti*-virus program. Which
ones did you run, and are they kept up to date? Which ones is very
important; such programs are *not* equally good by a long shot.

CCleaner is a good program as long as you don't use its registry
cleaning feature. Registry cleaning programs are *all* snake oil.
Cleaning of the registry isn't needed and is dangerous. Leave the
registry alone and don't use any registry cleaner. Despite what many
people think, and what vendors of registry cleaning software try to
convince you of, having unused registry entries doesn't really hurt
you.

The risk of a serious problem caused by a registry cleaner erroneously
removing an entry you need is far greater than any potential benefit
it may have.

Read http://www.edbott.com/weblog/archives/000643.html

 

[kevinla]

Here are the HD Tune results. I noticed something when I booted the computer
this time. The CD drive began spinning immediately. It did not do this
before the problem occured. Does this mean I have BIOS issue?

HD Tune results

HD Tune: Maxtor 4D040H2 Error Scan

Scanned data : 38146 MB
Damaged Blocks : 0.1 %
Elapsed Time : 24:23


HD Tune: Maxtor 4D040H2 Information

Firmware version : DAH017K0
Serial number : D22EF5LE
Capacity : 37.3 GB (~40.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label : IBM_PRELOAD
Capacity : 37103 MB
Usage : 49.05%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter :
Label :
Capacity : 1058 MB
Usage : 0.00%
Type : FAT32 Hidden
Bootable : No

HD Tune: Maxtor 4D040H2 Health

ID Current Worst ThresholdData Status
(03) Spin Up Time 234 234 63 6272 Ok
(04) Start/Stop Count 251 251 0 5191 Ok
(05) Reallocated Sector Count 1 1 63 636 Failed
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 251 0 0 Ok
(08) Seek Time Performance 248 232 187 35170 Ok
(09) Power On Hours Count 247 247 0 4086 Ok
(0A) Spin Retry Count 253 252 223 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 244 244 0 3824 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 253 253 0 0 Ok
(C3) Hardware ECC Recovered 253 252 0 1101 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 248 238 0 5 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 237 0 270 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 163 163 0 0 Ok
(63) (unknown attribute) 253 253 0 0 Ok
(64) (unknown attribute) 253 253 0 0 Ok
(65) (unknown attribute) 253 253 0 0 Ok

Power On Time : 4086
Health Status : Failed

 

[Gerry]

Kevin

You do not have a BIOS issue! You have a hard drive problem.

These details raise issues:
Damaged Blocks : 0.1 %
(05) Reallocated Sector Count 1 1 63 636
Failed
Health Status : Failed

The comments by Translucency in the next link are of interest:
http://www.tomshardware.co.uk/forum/page-249218_14_0.html

http://www.ariolic.com/activesmart/smart-attributes/reallocated-sectors-count.html

http://en.wikipedia.org/wiki/Self-M...ng_Technology#Known_ATA_S.M.A.R.T._attributes

Have you run chkdsk /f /r?

The signs are pointing to a failing hard drive? Most hard drives have
some bad sectors. If the number of bad sectors rise you should replace
the hard drive. How old is the drive?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[kevinla]

I haven't opened my computer to to see if the cables are loose. It is
somewhat a lot of work. Should I even bother based on the data given?

I tried to run chkdsk /f /r and was given this message:

"The type of the system file is NTFS
Cannot lock current drive

Chkdsk cannot run because the volume is iin use by another process . Would
you like to schedule this volume to be check the next time the system
restarts?"

What exactly does CHKDSK do. I read somewhere that trying to fix bad sectors
can cause more problems.

From the link you gave above, the person says the hard drive can last a few
years with the problems I am having. I expect to get a new computer in 2012
when Windows 8 comes out. What are the chances of my hard drive lasting that
long?

 

[Shenan Stanley]

I haven't opened my computer to to see if the cables are loose. It
is somewhat a lot of work. Should I even bother based on the data
given?

I tried to run chkdsk /f /r and was given this message:

"The type of the system file is NTFS
Cannot lock current drive

Chkdsk cannot run because the volume is iin use by another process
. Would you like to schedule this volume to be check the next time
the system restarts?"

What exactly does CHKDSK do. I read somewhere that trying to fix
bad sectors can cause more problems.

From the link you gave above, the person says the hard drive can
last a few years with the problems I am having. I expect to get a
new computer in 2012 when Windows 8 comes out. What are the
chances of my hard drive lasting that long?

Backup your stuff and spend the $100 or less to buy a new and likely much
larger hard disk drive.