Computer automatically restarts after shutdown

[Guest]

When I try to shut down my computer, it automatically restarts, and I have to
hold the power button in to shut it down. I tried unchecking "automatically
restart" and I don't have Roxio CD installed. I don't remember if it began
after I installed any specific application. I can't find anything else in
the database related to this problem. I'd appreciate any help.

 

[Guest]

I had the same thing on a Toshiba Laptop.
F8 and I hit Disable Automatic Retart on System Failure

I have not TShot what is causing the problem

 

[Gerry Cornell]

SGC

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for the last shutdown and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
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