G
Gary VanderMolen
So you tested Windows Mail while all those other apps were
uninstalled, yet there was no improvement? Sorry to hear that.
Instead of restoring your computer to factory condition, I suggest
trying Windows Live Mail. Most people who have tried it agree
that it is better than Windows Mail.
http://get.live.com/wlmail/overview
--
Gary VanderMolen [MS-MVP WLM]
uninstalled, yet there was no improvement? Sorry to hear that.
Instead of restoring your computer to factory condition, I suggest
trying Windows Live Mail. Most people who have tried it agree
that it is better than Windows Mail.
http://get.live.com/wlmail/overview
--
Gary VanderMolen [MS-MVP WLM]
Brenda said:I have uninstalled everything, reinstalled everything...and did what you
suggested I do. I still have the same problem no matter which way I try to
install things or uninstall things. I'm at a loss as to what to try next,
other than resetting my computer to factory...and I would really prefer not
to do that...
Gary VanderMolen said:Microsoft won't fix something that is essentially caused by a
third party program. I have seen very few complaints about
that update.
Blocking an update can only be considered a very short term
fix. Future additional updates may well depend upon the presence
of the KB942615 update.
I outlined a structured way for you to find out which app is
causing the problem. I don't understand why you are not
interested in finding the culprit.
--
Gary VanderMolen [MS-MVP WLM]
Brenda said:I've decided to just ignore that update. Nothing I've tried is working, so
if I don't install the update I won't have the problem! I just hope
Microsoft comes out with another update to fix it.
:
Hi Frank,
I did actually uninstall the 4 updates that this all seemed to start with,
and installed them one at a time to see which one was affecting my
computer.
It turned out to be the one that I posted here. As soon as I installed it
my
font in IE would change, as well as my font to compose messages in Windows
Mail. I was able to change the IE font back to what I wanted, but not the
Windows Mail font. I do have Ad-aware Ad Watch, but I hadn't run it
yesterday at all, and it's not set to run in the background or anything
like
that.
Turn off your anti-virus and anti-spyware programs and uninstall KB942615.
Then reinstall it and then turn them back on.