G
Guest
Good evening all. I have just had to completely restore my wifes computer to
like new status. I am having problems with this. I used the restore parttion
on the computer and ran the "Destructive System Restore". When it started
restoring everything, some files said they could not be restored. They were
random items, but when the system rebooted and ran through the setup process,
the mouse happened to be one of the things that didnt restore. I tabbed
through everything and answered al questions... computer rebooted. I
unplugged mouse, plugged it back in, and computer recognized it as new
hardware... ran through the isntall of new hardware... didnt find anything. I
am affraid other things that are needed may not have been restored. I have a
setup disk... Ran that the other day... "NON-destructive restore"... but had
same problems of not installing all files. How can I get this issue
corrected? Can and will MS replace the OS if I gaive them the product numbers
and everything else from the product ID tag? The computer and OS is
registered to me, as i always register my my new computers with MS. Anyone
have any other ideas. They would be GREATLY APPRECIATED.
Thank you in advance for your help.
like new status. I am having problems with this. I used the restore parttion
on the computer and ran the "Destructive System Restore". When it started
restoring everything, some files said they could not be restored. They were
random items, but when the system rebooted and ran through the setup process,
the mouse happened to be one of the things that didnt restore. I tabbed
through everything and answered al questions... computer rebooted. I
unplugged mouse, plugged it back in, and computer recognized it as new
hardware... ran through the isntall of new hardware... didnt find anything. I
am affraid other things that are needed may not have been restored. I have a
setup disk... Ran that the other day... "NON-destructive restore"... but had
same problems of not installing all files. How can I get this issue
corrected? Can and will MS replace the OS if I gaive them the product numbers
and everything else from the product ID tag? The computer and OS is
registered to me, as i always register my my new computers with MS. Anyone
have any other ideas. They would be GREATLY APPRECIATED.
Thank you in advance for your help.