Complet PC Bqackup cannot find backup devices

[James 9]

When I select Windows complete PC backup it just keeps looking for backup
devices. I have a WD external USB drive attached. When I selct file backup
it quickly finds the drive but not when I try the complete PC backup. The
external drive is empty and has been reformatted NTFS. Any suggestions?

 

[Mark L. Ferguson]

In Device manager, the Properties of the drive, set the option for 'write
caching' on the "Policies" tab. Be Sure to use 'Safely Remove Hardware" when
disconnecting this drive.

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Mark L. Ferguson
..

 

[James 9]

Thanks Mark, but your suggestion did not fix the problem. No change was
noticed.

 

[Mark L. Ferguson]

No doubt, this is some problem with recognizing the ownership of the drive.
I would copy some file on there, and 'take ownership' to see if that helped.
My second drive as backup has no problem with complete PC backup. I am
thinking it's a problem with 'disk type', but since my 'firefly' flash drive
is recognized by backup, I'm not sure it's a USB issue (the most often
complained item on this whole board)
My guess would be it's some driver problem. I would use device manager to
uninstall, then 'scan for hardware changes' on all that stuff.
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Mark L. Ferguson
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