Compatibility with Word 97

[Guest]

I just purchased a new computer (finally) that of course comes with Windows XP. My old Dell came with Windows 98, and also with Works Suite 99. My new computer has a newer version of Works installed, minus Word. I attempted to cherry-pick Word 97 via custom installation from Works 99 to install on my new computer, and it appeared to install properly. However, shortly after I open Word 97, I get an error message that says "File Error - Cannot Find QLFENGL.DLL", and Word locks up, forcing me to use the Windows task manager to shut down the application and the error message. Does anyone have a clue about this? Is Word 97 not compatible with XP? I have looked in all of the XP and Word support areas and FAQ's, and found nothing related to this topic.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

The problem is not XP, it is how you are attempting this installation. Your
previous version of Works was likely an OEM version and, as such, is tied to
the previous computer. The specified file has something to do with a fax
module so my guess is, it is looking for something integrated into the Works
application with which it came.

You might have better success with this on a Works board. Go to the
following website, scroll the list on the left to Works, select an
appropriate group and try your question there:
http://communities.microsoft.com/newsgroups/default.asp

 

[Guest]

Thanks a million Michael! That at least gives me a direction in which to go.

 

[Alison]

Hi, you can download the Microsoft Word 97/98 viewer
You cannot edit an open document in Word Viewer; however,
you can copy text to the Clipboard to paste it in other
applications.

Here is the link for the download
http://support.microsoft.com/default.aspx?
scid=http://support.microsoft.com:80/support/kb/articles/Q
165/9/08.ASP&NoWebContent=1

Hope this helps!!

Alison

-----Original Message-----
I just purchased a new computer (finally) that of course

comes with Windows XP. My old Dell came with Windows 98,
and also with Works Suite 99. My new computer has a
newer version of Works installed, minus Word. I
attempted to cherry-pick Word 97 via custom installation
from Works 99 to install on my new computer, and it
appeared to install properly. However, shortly after I
open Word 97, I get an error message that says "File
Error - Cannot Find QLFENGL.DLL", and Word locks up,
forcing me to use the Windows task manager to shut down
the application and the error message. Does anyone have
a clue about this? Is Word 97 not compatible with XP? I
have looked in all of the XP and Word support areas and
FAQ's, and found nothing related to this topic.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You're welcome, Scott, good luck.