It will be interesting to see how Comodo follows up in this forum to
your post.
Comodo did send me a file, with instructions to replace an existing file
of the same name, plus a new unlock code. However, I couln't even get
the unpacker to run on my Win ME box. My request for further assistance
went unanswered.
It seemed that things were getting too convoluted and also that there
were (and are) too many potential "gotchas" in the process. Having to go
on line during an installation is a super red flag to me.
Hopefully, Comodo will make these processes smoother, simpler, and
friendlier as development progresses.
....
My tracking is done with RemoveIt95 which is off-topic in this group.
I just wish someone would write a similar program. I'd even pay for it
if it had all the features and didn't fall over just because I'd
accessed the LAN. Total Uninstall is good but does not do all that
RemoveIt does.
Thanks, David. You've provided more information than anyone else about
the installation. You have my gratitude for doing some heavy lifting
with Windows 9x.
One strangness with this program is that people have had such different
experiences just with the company's presence. For example, I did receive
a personal reply, and I did not receive any spam whatsoever. My sense is
that we've been involved with two conflicting web sites.
I disagree that your discussion of commercial installation tracking
software is off-topic in this forum. In fact, I'm thinking that we
should make this a new thread by itself. Here's my reasoning.
Let's face it: a lot of software, whether free or paid, is irresponsibly
crafted, and does not uphold the traditions of engineering discipline.
Many programs that are mentioned in this forum will, in fact, damage the
users' installation in some way. Just in testing metronome programs, for
example, I found that a couple of the programs had installed entire
coding systems (one from Borland), themselves no longer supported by
their vendors, that have proved to be almost impossible to remove. These
underlying systems, themselves, had made changes to my OS. Did the
freeware coder mention this in his documentation? (Guess.)
Many people do good work at constructing an installation. But how many
coders do as good a job as ensuring a total un-installation? This is the
main reason why I won't ever install trialware. I think, though, that
the _average_ commercial product will at least spend the sheckles to use
a product like InstallShield in order to help the user get their product
off the system. Since InstallShield costs money, it's logical to assume
that most freeware won't come with it. So, we're more on our own in
restoring our systems.
With this fact in mind, it is extremely important for us to protect
ourselves with the best and most robust uninstallers/install trackers.
As I've mentioned, the need for this protection is even greater when
dealing with unknown freeware than it is with commercial programs.
In the past, I've tried Total Uninstall (briefly). I've also used two
versions of Norton Systemworks, and the final version of System Suite
that came from OnTrack (not V-Com, who have bought the name). I've
gravitated to System Mechanic v3; then System Mechanic v5, from Iolo.
These are now all commercial products.
Iolo has changed their uninstall provisions substantially between the
two versions. v3 uses the typical install tracker method. V5 has
abandoned installation tracking, and is instead provided with a much
more extensive set of removal tools. I have just installed this on a
"new" machine, and discussed it briefly with Iolo. I like the way that
the overall product has continued development. I've had certain problems
with the tracker/uninstall method in the past. After all, there may be
conflicting underlying changes between the time when the program was
installed and the time when it was removed, which means that reversing
the original registry changes may, in fact, mess up the system.
Therefore, I feel that, perhaps, Iolo is on to something significant in
helping users to do a truly benign removal.
Those are my thoughts about uninstall tools.
This forum is frought with terse submissions such as:
"Mega-Blug
www.megablug.com"
Some people feel that they're doing the rest of us a great service by
enriching our lives this way. (Requests for clarification [like, dude:
what does this program do?] will often be ignored or answered angrily
with some self-justified instruction that it's our responsiblity to get
further information ourselves.)
Following up without adequate information can be dangerous.
What do you think?
Richard