Comodo again

[Comodo]

David

You are right, we did not have great deal of information. We are
addressing that and we will have much more information on the next
version due out very soon as well as more info our websites.

Also, we are going to keep the emails to our user to minimum and just
send them 2 (one for confirmation the other for license both for
firewalls).

Hopefully it will be a lot clearer not to install it on win9x OSes.

Thank you for pointing out the issues for us to resolve them so that
others will benefit from your feedback.

Melih
CEO/President
Comodo

 

[John Fitzsimons]

Hi Melih,

You raise very valid issues.

Today the annual licensing is the way it works, and as you said its not
the only way. We have beta groups that give us feedback etc but thats
just a good initial indicator but not a real indicator of whats out
there, we all have seen polls that turn out to be wrong . However, I
understand your concerns about

1)not wanting to renew licenses (even if yearly)
2)issue of companies changing their mind and charging for it, having
given the product for free.

I will take both on board and see what/how we can resolve it.

Good. There are old versions of Kerio firewall, and ZoneAlarm, that
quite a few of us in this newsgroup use. Often recommending them to
others and giving the respective companies good (free) promotion.

If one had to keep re-registering those products then re-registering
the "old" versions probably wouldn't be an option. The end user
wouldn't have the program (version) they preferred and the companies
wouldn't have the recommendations.

you must
appreciate this is not going to be easy task, changing our licensing
scheme as all of our products use the same method and we do have many
products.

Okay, but sometimes a high "short term" cost is rewarded by a good
user take up "long term".

So do you like Comodo Personal Firewall? would you use it?

I certainly would IF ;

It ran on my 98SE system.

I hadn't read about your previous spyware issues.

It didn't need constant re-registering.

The GRC newsgroups gave it a good wrap.

Please keep the feedback coming, greatly appreciate it.

FWIW I have been a beta tester for a number of programs over the
last 10+ years. A number of them to do with security, anti-spam,
anti-spyware, firewalls etc. I have also created a number of
newsgroups alt.privacy.spyware being one of them. So
security/privacy issues aren't new to me.

I am also aware of difficulties in getting companies/products off to a
positive start. Hopefully this may be of help to you in knowing where
I am "coming from".

Regards, John.

--
****************************************************
,-._|\ (A.C.F FAQ) http://clients.net2000.com.au/~johnf/faq.html
/ Oz \ John Fitzsimons - Melbourne, Australia.
\_,--.x/ http://www.vicnet.net.au/~johnf/welcome.htm
v http://clients.net2000.com.au/~johnf/

 

[Comodo]

Hi John

Valid point about companies not supporting old versions etc. and how
re-registering causing problem in this scenerio.

I will have a chat with our dev guys to see if we can fix this quickly.
I have an idea that might just fix the problem without major
development and we might even put that in V2 of the firewall out
shortly...(been thinking on it for last 24 hours, these feedbacks have
been very valuable).

We issue our licenses based on Digital Certificates (cos we are a
Certification Authority), and each Digital Certificate has a life span.
For example the cert we issue now is 1 year cert. So the idea is to
issue the cert for lets say 99 years etc (I think its long enough
), which won't cause a re-registration for some time and won't require
much (if any) code change. Need to confirm with the Project Manager for
the licensing module, if he says, good to go, then it will be done!

John, thanks for feedback. Please keep it coming...

thanks
Melih
CEO/President
Comodo

 

[toodeloo]

Melith asked for more info about Freeware

2)You say: "Freeware means here : 100%
freeware, no registrations, no nothing, not even postcardware. The
Comodo
firewall is by that definition no freeware. " Please elaborate as to
where you get this definition from?

it is a definition used in this newsgroup ACF = alt.comp.freeware
http://users.net2000.com.au/~johnf/faq.html
and writers in this newsgroup have to accept that definition.

If you search for ACF+FAQ you could find more info.
This freeware definition is maybe not the definition you like, but is
accepted as how we see freeware.

 

[Sietse Fliege]

This newsgroup is for freeware programs. Freeware means here : 100%
freeware, no registrations, no nothing, not even postcardware.

Nah! See the column 'ware type" on the Pricelessware 2006 page
http://www.pricelesswarehome.org/2006/PL2006ProgramIndex.php

Or the column 'ware' on the alt.comp.freeware pages
(listing programs that have been mentioned in a.c.f.) e.g.:
http://www.pricelesswarehome.org/acf/P_SECURITY.php

For ware type definitions see:
http://www.pricelesswarehome.org/acf/WareGlossary.php

These definitions may be used when describing a program.
Most a.c.f. participants are fine with recommending e.g. registerware.
It helps, when recommending a non-100% freeware to mention the type
(which does not mean that every time that e.g. Avast! is mentioned you
are reminded that it is liteware, registerware and that after one year
you must reregister to obtain a new license key).

 

[toodeloo]

Hi Sietse,

Nah

you say it

Most a.c.f. participants are fine with recommending e.g. registerware.
It helps, when recommending a non-100% freeware to mention the type

I'm still waiting that all the a.c.f. participants agree with that.
I was waiting for a complaint because we were discussing a registerware
program.
I have had already too much complaints in the past from a few freeware
die-hards and I'm very happy with your comment.

 

[Craig]

Melith asked for more info about Freeware




it is a definition used in this newsgroup ACF = alt.comp.freeware
http://users.net2000.com.au/~johnf/faq.html and writers in this
newsgroup have to accept that definition.

If you search for ACF+FAQ you could find more info. This freeware
definition is maybe not the definition you like, but is accepted as
how we see freeware.

Toodeloo;

The source you cite does *not* exclude regitration nor postcardware.

4) WHAT IS COMPUTER FREEWARE ?

...it generally means legally obtainable
computer programs/utilities that anyone with an internet connection
can obtain free of (additional to internet) cost and does not have
any "limitations" as to it's use ...<stuff deleted>...

If a program doesn't fit easily into the above definitions eg.
requires a postcard (postcardware) or requires any other non monetary
payment then it should be clearly stated that this is the case.

Comodo's firewall product appears to match that.

I'd also like to point out that your statement "...and writers in this
newsgroup have to accept that definition" is wishful thinking, at best,
considering this is an unmoderated group.

regards,
Craig

 

[Comodo]

David

Just to report back: We have removed the non firewall email. Now there
are only two emails, one Confirmation and the other is the license.

thanks

Melih

 

[Sietse Fliege]

Hi Sietse,



you say it


I'm still waiting that all the a.c.f. participants agree with that.
I was waiting for a complaint because we were discussing a
registerware program.
I have had already too much complaints in the past from a few freeware
die-hards and I'm very happy with your comment.

I now better understand where you're coming from and having given it a
thought I believe I know who you are. So, hi, nice to see you back.
The Ware Glossary of course does not qualify the various types.
I guess that the reason is that it really can't be done categorically.
Don't hold your breath waiting for everybody to agree on everything here
in a.c.f.! But then, there should be no need for that.
Some types of ware are downright verboten, some are controversial and
there are grey areas. And yes, adware is very problematic!