Comcast host problem

[Karen]

Does anyone know a number to call to get someone at Comcast who specifically
knows how to reset Frontpage server extensions, or anything about the web
pages for that matter? I have tried to get some help from comcast, but am
getting told that they do not support Frontpage, etc.. I cannot publish
using ftp since installing SP2, but I have another web site using http and I
can publish to it. I need to talk to someone who can actually do something
and I am getting the run-around at comcast. Any one have any ideas?

TIA,

Karen

 

[Thomas A. Rowe]

If you have to use FTP to publish, then they don't support the FP extensions for your account. If
they supported the FP extensions you would be using http to publish.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================

 

[DI]

https://publish.comcast.net/sitebuilders.html
FrontPage
Signup for FrontPage Extensions Feature, Configure FrontPage, FrontPage FAQs

https://publish.comcast.net/fpextensions/index.html
Microsoft® FrontPage® Server Extensions

Personal Web Pages supports Microsoft® FrontPage® Server Extensions for use with FrontPage® Web
site creation and management software. Personal Web Pages also supports Microsoft® FrontPage®
Server Extensions for Unix. To use this feature:

Select Microsoft® FrontPage® Server Extensions in your Features Profile.
Configure Microsoft® FrontPage® Server Extensions
Set Microsoft® FrontPage® Server Extensions Publishing Destination to:

https://home.comcast.net/~user name

Notes: 1. "username" is your Comcast.net e-mail ID and user name. 2. Be sure the `s' in
https:// is included in the Publishing Destination URL

Detailed instructions regarding the use of Microsoft® FrontPage® Server Extensions for Personal
Web Pages may be found here.

 

[DI]

Karen you have to Activate Your FrontPage Extensions
Comcast Tel # ( 866 ) 447-7333

Microsoft® FrontPage Settings
PUBLISHING DESTINATION:
https://home.comcast.net/
~your_user_name
USER NAME:
(your comcast.net user name)
PASSWORD:
(your comcast.net password)
Activate Your FrontPage Extensions

 

[Karen]

I publish two web sites with comcast. One is personal and one for my
church. I set them up the same way about a year ago. The personal site has
always worked with http. The church site never would publish with http so I
resorted to ftp with that site. Comcast site shows that I have the
extensions installed but they have never worked with the church site. Any
way I can fix that without having to start all over?

 

[=?Windows-1252?Q?Rob_Giordano_\=28aka:_Crash_Gordo]

Call your host (DI posted the phone number in another message).

1- make sure your Church purchased a package with FP extensions
2- if they did have Comcast re-install/check/install the extensions - IF they were installed they are likely broken now from ftp'ing.
3- then use Publish from now on (once it's fixed)


| I publish two web sites with comcast. One is personal and one for my
| church. I set them up the same way about a year ago. The personal site has
| always worked with http. The church site never would publish with http so I
| resorted to ftp with that site. Comcast site shows that I have the
| extensions installed but they have never worked with the church site. Any
| way I can fix that without having to start all over?
|
|
| | > If you have to use FTP to publish, then they don't support the FP
| > extensions for your account. If
| > they supported the FP extensions you would be using http to publish.
| >
| > --
| > ==============================================
| > Thomas A. Rowe (Microsoft MVP - FrontPage)
| > WEBMASTER Resources(tm)
| >
| > FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| > ==============================================
| > To assist you in getting the best answers for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| >
| > | >> Does anyone know a number to call to get someone at Comcast who
| >> specifically
| >> knows how to reset Frontpage server extensions, or anything about the web
| >> pages for that matter? I have tried to get some help from comcast, but
| >> am
| >> getting told that they do not support Frontpage, etc.. I cannot publish
| >> using ftp since installing SP2, but I have another web site using http
| >> and I
| >> can publish to it. I need to talk to someone who can actually do
| >> something
| >> and I am getting the run-around at comcast. Any one have any ideas?
| >>
| >> TIA,
| >>
| >> Karen
| >>
| >>
| >
| >
|
|

 

[Karen]

Thanks to advice I got from you all, I was able to reinstall the extensions
myself and now it works great!!! Wish I had asked you guys for advice about
a year ago! Thanks all!


"Rob Giordano (aka: Crash Gordon®)" <[email protected]>
wrote in message Call your host (DI posted the phone number in another message).

1- make sure your Church purchased a package with FP extensions
2- if they did have Comcast re-install/check/install the extensions - IF
they were installed they are likely broken now from ftp'ing.
3- then use Publish from now on (once it's fixed)


| I publish two web sites with comcast. One is personal and one for my
| church. I set them up the same way about a year ago. The personal site
has
| always worked with http. The church site never would publish with http so
I
| resorted to ftp with that site. Comcast site shows that I have the
| extensions installed but they have never worked with the church site. Any
| way I can fix that without having to start all over?
|
|
| | > If you have to use FTP to publish, then they don't support the FP
| > extensions for your account. If
| > they supported the FP extensions you would be using http to publish.
| >
| > --
| > ==============================================
| > Thomas A. Rowe (Microsoft MVP - FrontPage)
| > WEBMASTER Resources(tm)
| >
| > FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| > ==============================================
| > To assist you in getting the best answers for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| >
| > | >> Does anyone know a number to call to get someone at Comcast who
| >> specifically
| >> knows how to reset Frontpage server extensions, or anything about the
web
| >> pages for that matter? I have tried to get some help from comcast, but
| >> am
| >> getting told that they do not support Frontpage, etc.. I cannot
publish
| >> using ftp since installing SP2, but I have another web site using http
| >> and I
| >> can publish to it. I need to talk to someone who can actually do
| >> something
| >> and I am getting the run-around at comcast. Any one have any ideas?
| >>
| >> TIA,
| >>
| >> Karen
| >>
| >>
| >
| >
|
|

 

[=?Windows-1252?Q?Rob_Giordano_\=28aka:_Crash_Gordo]

At your service...24/7..we never sleep
Glad to help.

| Thanks to advice I got from you all, I was able to reinstall the extensions
| myself and now it works great!!! Wish I had asked you guys for advice about
| a year ago! Thanks all!
|
|
| "Rob Giordano (aka: Crash Gordon®)" <[email protected]>
| wrote in message | Call your host (DI posted the phone number in another message).
|
| 1- make sure your Church purchased a package with FP extensions
| 2- if they did have Comcast re-install/check/install the extensions - IF
| they were installed they are likely broken now from ftp'ing.
| 3- then use Publish from now on (once it's fixed)
|
|
| | | I publish two web sites with comcast. One is personal and one for my
| | church. I set them up the same way about a year ago. The personal site
| has
| | always worked with http. The church site never would publish with http so
| I
| | resorted to ftp with that site. Comcast site shows that I have the
| | extensions installed but they have never worked with the church site. Any
| | way I can fix that without having to start all over?
| |
| |
| | | | > If you have to use FTP to publish, then they don't support the FP
| | > extensions for your account. If
| | > they supported the FP extensions you would be using http to publish.
| | >
| | > --
| | > ==============================================
| | > Thomas A. Rowe (Microsoft MVP - FrontPage)
| | > WEBMASTER Resources(tm)
| | >
| | > FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| | > ==============================================
| | > To assist you in getting the best answers for FrontPage support see:
| | > http://www.net-sites.com/sitebuilder/newsgroups.asp
| | >
| | > | | >> Does anyone know a number to call to get someone at Comcast who
| | >> specifically
| | >> knows how to reset Frontpage server extensions, or anything about the
| web
| | >> pages for that matter? I have tried to get some help from comcast, but
| | >> am
| | >> getting told that they do not support Frontpage, etc.. I cannot
| publish
| | >> using ftp since installing SP2, but I have another web site using http
| | >> and I
| | >> can publish to it. I need to talk to someone who can actually do
| | >> something
| | >> and I am getting the run-around at comcast. Any one have any ideas?
| | >>
| | >> TIA,
| | >>
| | >> Karen
| | >>
| | >>
| | >
| | >
| |
| |
|
|

 

[DI]

You are Welcome Karen.
DI