CNAME lookup failed temporarily.

[rkwebber]

Whenever I send email to Brazil or Russia, it bouces back. I can send it with
no problem from a web email account or from my Blackberry but it always
bounces back if I send it through Outlook. I have copied the email message
below:

Hi. This is the qmail-send program at mail.fortune3.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
CNAME lookup failed temporarily. (#4.4.3) I'm not going to try again; this
message has been in the queue too long.

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 1185 invoked by uid 509); 13 Oct 2009 13:43:16 -0400
Received: from 74.160.231.128 by mail.fortune3.com (envelope-from
<[email protected]>, uid 507) with qmail-scanner-1.25-st-qms
(clamdscan: 0.91.1/3682. spamassassin: 3.2.1. perlscan: 1.25-st-qms.
Clear:RC:0(74.160.231.128):SA:0(-0.2/5.0):.
Processed in 3.584657 secs); 13 Oct 2009 17:43:16 -0000
X-Spam-Status: No, hits=-0.2 required=5.0
X-Antivirus-MYDOMAIN-Mail-From: (e-mail address removed) via mail.fortune3.com
X-Antivirus-MYDOMAIN: 1.25-st-qms
(Clear:RC:0(74.160.231.128):SA:0(-0.2/5.0):. Processed in 3.584657 secs
Process 1114)
Received: from unknown (HELO OfficeDell)
([email protected]@74.160.231.128)
by mail.fortune3.com with SMTP; 13 Oct 2009 13:43:12 -0400
From: <[email protected]>
To: "'Richard Kleiber Soares'" <[email protected]>
References: <[email protected]>
In-Reply-To: <[email protected]>
Subject: RE: Information about my purchase
Date: Tue, 13 Oct 2009 13:43:12 -0400
Message-ID: <01ce01ca4c2c$a3201060$e9603120$@com>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_01CF_01CA4C0B.1C0E7060"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcpMHswSRe+LHPl2RBm0MKM81h3W2gADb2cg
Content-Language: en-us

This is a multipart message in MIME format.

------=_NextPart_000_01CF_01CA4C0B.1C0E7060
Content-Type: multipart/alternative;
boundary="----=_NextPart_001_01D0_01CA4C0B.1C0E7060"


------=_NextPart_001_01D0_01CA4C0B.1C0E7060
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

 

[Brian Tillman [MVP - Outlook]]

Whenever I send email to Brazil or Russia, it bouces back. I can send it
with
no problem from a web email account or from my Blackberry but it always
bounces back if I send it through Outlook. I have copied the email message
below:

Hi. This is the qmail-send program at mail.fortune3.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
CNAME lookup failed temporarily. (#4.4.3) I'm not going to try again; this
message has been in the queue too long.

This means that your mail router cannot find the correct information for the
ig.com.br domain. This is not an Outlook problem, but a mail routing problem.
Speak to the people who manage the mail server.