unreadable email

[Edward]

Hi all,

Some how I received emails from some sender which is unreadable. I am using
Outlook 2003 SP2 and OS is Vista home premium. Could anyone tell me how to
fix it? Thanks a lot!

Regards
Edward

Here is the example:

X-Symantec-TimeoutProtection: 0
X-Symantec-TimeoutProtection: 1
Return-Path: <[email protected]>
Received: from ws05amta.wtt.netvigator.com ([218.102.53.47])
by ws05amtadat.netvigator.com
(InterMail vM.7.05.01.01 201-2174-106-103-20060222) with ESMTP
id
<20080218012846.IRSP7044.ws05amtadat.netvigator.com@ws05amta.wtt.netvigator.
com>
for <[email protected]>; Mon, 18 Feb 2008 09:28:46 +0800
Received: from wobas03.netvigator.com (n219076094003.netvigator.com
[219.76.94.3])
by ws05amta.wtt.netvigator.com (8.13.7+Sun/8.13.7) with SMTP id
m1I1SkJ1015261
for <[email protected]>; Mon, 18 Feb 2008 09:28:46 +0800 (HKT)
Received: (qmail 15250 invoked by uid 1001); 18 Feb 2008 01:28:45 -0000
X-OB-Delivered-To: (e-mail address removed)
X-OB-Received: from unknown (127.0.0.2)
by wobas03.netvigator.com; 18 Feb 2008 01:28:45 -0000
X-OB-Received: from unknown (219.76.94.7)
by wobas03.netvigator.com; 18 Feb 2008 01:28:45 -0000
Received: from wobav02.netvigator.com (localhost [127.0.0.1])
by wobav02.netvigator.com (Postfix) with SMTP id 96965178BC2
for <[email protected]>; Mon, 18 Feb 2008 01:28:45 +0000 (GMT)
Received: from imsmx03.netvigator.com ([192.168.12.106])
by imsm042dat.netvigator.com
(InterMail vM.7.05.01.01 201-2174-106-103-20060222) with ESMTP
id
<20080218012844.MZS468.imsm042dat.netvigator.com@imsmx03.netvigator.com>
for <[email protected]>; Mon, 18 Feb 2008 09:28:44 +0800
Received: from rx577.standardchartered.com (rx577.standardchartered.com
[203.191.3.114])
by imsmx03.netvigator.com (8.13.8/8.13.8) with ESMTP id
m1I1Sh3G001051
for <[email protected]>; Mon, 18 Feb 2008 09:28:43 +0800
Received: from rx577.standardchartered.com (localhost [127.0.0.1])
by rx577.standardchartered.com (8.12.11/8.12.8) with ESMTP id
m1I1ShvK023570
for <[email protected]>; Mon, 18 Feb 2008 09:28:43 +0800
Received: from HKJUMXCS102.zone1.scb.net (hkjumxcs102.zone1.scb.net
[10.20.214.175])
by rx577.standardchartered.com (8.12.11.20060308/8.12.8) with ESMTP
id m1I1STUj023214;
Mon, 18 Feb 2008 09:28:29 +0800
Received: from CNUCTXMB101V.zone1.scb.net ([10.24.128.59]) by
HKJUMXCS102.zone1.scb.net with Microsoft SMTPSVC(6.0.3790.1830);
Mon, 18 Feb 2008 09:28:28 +0800
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----_=_NextPart_001_01C871CD.90642AA6"
X-MimeOLE: Produced By Microsoft Exchange V6.5
Subject:
Date: Mon, 18 Feb 2008 09:26:56 +0800
Message-ID:
<5F2981EFCC29674495D180AA16FD810902090B29@CNUCTXMB101V.zone1.scb.net>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Index: AchxzVjyrUlLo1sFQmCsNHIySRRiKA==
From: "Yi, Zong Yuan" <[email protected]>
X-OriginalArrivalTime: 18 Feb 2008 01:28:28.0772 (UTC)
FILETIME=[90911240:01C871CD]
To: undisclosed-recipients:;

This is a multi-part message in MIME format.

 

[VanguardLH]

in message

Hi all,

Some how I received emails from some sender which is unreadable. I
am using
Outlook 2003 SP2 and OS is Vista home premium. Could anyone tell me
how to
fix it? Thanks a lot!
...
Content-Type: multipart/mixed;
boundary="----_=_NextPart_001_01C871CD.90642AA6"
...

So the e-mail is in several MIME parts (the first clue that it might
be spam or an infected email to hide that content across multiple
same-type parts). Can't tell since you didn't bother to show the MIME
delimiter lines that were within the body of the e-mail.

It's possible a content-type was declared within the MIME part(s)
within the content (body) of the e-mail for which you have no handler
defined to decode that encoded MIME part. Can't tell since you didn't
bother to show the MIME delimiter lines that were within the body of
the e-mail.

Perhaps one or more of the MIME parts was incomplete (truncated or
missing a MIME delimiter line). Can't tell since you didn't bother to
show the MIME delimiter lines that were within the body of the e-mail.

Could be the MIME part declares a character set that you cannot read.
The sender (203.191.3.114) sent from Hong Kong where English and
Catonese are the official languages, so maybe the sender wrote in
Cantonese. Can't tell since you didn't bother to show the MIME
delimiter lines that were within the body of the e-mail.

You get the gist of why no one can analyze the non-disclosed body of
the e-mail - because you didn't bother to show ... well, you've read
that line 4 times now.

 

[Brian Tillman]

Some how I received emails from some sender which is unreadable. I am
using Outlook 2003 SP2 and OS is Vista home premium. Could anyone
tell me how to fix it? Thanks a lot!

You received this as a Bcc. Outlook 2003 on Vista has an apparent bug that
causes Outlook to not render HTML when a message is received that way. It's
a problem only with Outlook 2003 on Vista and Microsoft is looking into it.

 

[MK]

Hi all,

we have the same problem and sender system is Outlook 12:
To jest wieloczêœciowa wiadomoœæ w formacie MIME.
------=extPart_000_0033_01C8863B.E77D4C40
Content-Type: multipart/alternative;
boundary=---=extPart_001_0034_01C8863B.E77D4C40"
------=extPart_001_0034_01C8863B.E77D4C40
Content-Type: text/plain; charset=so-8859-2"
Content-Transfer-Encoding: quoted-printable

 

[Brian Tillman]

we have the same problem and sender system is Outlook 12:

You and a number of people. Did you intend to ask a question or just add a
"me, too"?

 

[MK]

You wrote that's only Vista and Outlook 2003 issue and I don't think so. We
have the same problem in Poland. If someone who use Outlook2007 try send
message to us. I think we are not able to recognize message formating, but I
don't know how can I check it.

 

[Brian Tillman]

You wrote that's only Vista and Outlook 2003 issue and I don't think
so. We have the same problem in Poland. If someone who use
Outlook2007 try send message to us. I think we are not able to
recognize message formating, but I don't know how can I check it.

The sender system has nothing to do with it, as far as I can tell.

 

[leonv]

The phrase Microsoft is looking into it has been out there for at least a
month. Is there any feedback on the priority of this issue or when a fix
should be available? I would be happy to alpha/beta.

Thanks,
Leon

 

[Brian Tillman]

The phrase Microsoft is looking into it has been out there for at
least a month. Is there any feedback on the priority of this issue
or when a fix should be available? I would be happy to alpha/beta.

Microsoft has not reported back to me.

 

[Bill R2D2]

Brian,

I have a .msg format example. It does have a couple peoples email addresses
in it that I don't want to post in a public forum. How can I get you a copy
of it? I can create a temporary email account that I can post here for you
to reply to.

Bill

 

[Brian Tillman]

I have a .msg format example. It does have a couple peoples email
addresses in it that I don't want to post in a public forum. How can
I get you a copy of it? I can create a temporary email account that
I can post here for you to reply to.

I don't need it. I've already sent numerous examples to Microsoft.

 

[VistaNewbie]

You received this as a Bcc. Outlook 2003 on Vista has an apparent bug that
causes Outlook to not render HTML when a message is received that way. It's
a problem only with Outlook 2003 on Vista and Microsoft is looking into it.

I receive a newsletter that appears to have the same problem. I use Outlook
2003 (11.8206.8202) SP3 on a Vista Home Premium.

In your reply to Edward above you indicate that the issue is with Outlook
2003 SP2. It appears that SP3 didn't resolve it.

Is there a way to read the e-mails using another mail client? I tried
importing the e-mails from Windows Mail but that didn't help. I also tried
forwarding the e-mails to my Hotmail account and reading them using Internet
Explorer but that too failed?

I even tried using a uuencode / uudecode program to decode the text but I
haven't been able to get that to work.

I know you said Microsoft is aware of the problem but is there a workaround
we can use in the interim?

 

[Brian Tillman]

In your reply to Edward above you indicate that the issue is with
Outlook 2003 SP2. It appears that SP3 didn't resolve it.

Microsoft has issued a hotfix for the problem. Request it and install it.
http://support.microsoft.com/kb/951982/en-us

 

[VistaNewbie]

Microsoft has issued a hotfix for the problem. Request it and install it.
http://support.microsoft.com/kb/951982/en-us

Requested the fix. Installed it. No effect on the garbled e-mails.

Is it possible that the fix only applies to new e-mails that are received
after the hotfix was applied? If so, are the e-mails that have already been
downloaded to Outlook and removed from the server unreadable forever?

 

[Brian Tillman]

Requested the fix. Installed it. No effect on the garbled e-mails.

Is it possible that the fix only applies to new e-mails that are
received after the hotfix was applied?

Correct. Anything you've already received will remain as it is.