close default data file

[Guest]

I have Outlook 2003. I just changed the PST from the pre 2003 format to the
uni code format. When I open Outlook I now see (3) instances of the Personal
Folder open. They are identical to each other. If I right click I do not have
the option to close. If I go into Data File Management I only show one data
file and it is the default. How do i close these other two instances of the
default data file?

 

[Guest]

You probably overwrote one .PST with another. Not only does that cause the
"ghost" .PSTs like you're seeing, but it's not necessary since you can put a
..PST file anywhere that you can access from your Windows profile (as long as
Outlook has read/write access to the file). Here are the fix instructions:
http://www.outlook-tips.net/howto/ghosts.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

Thanks. The article talks about creating a new profile which I assume is the
user profile. Is that correct? If not is there a way to repair the outlook
portion of the user profile? Creating a new user profile is not really
desired in this case; but I don't really want to leave a corrupt one given
the problems this user has had.

 

[Guest]

You'd be creating a new Outlook profile, not a Windows user profile. Go to
Control Panel and find the Mail application (it's under User Accounts if
you're in Category View) and then click Show Profiles. You can create a new
profile there.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***