There were no errors that showed up in the Applications log but under
the System log I found the following two entries:
-----------------------------------------------------
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:21 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at
"0x1022b676" referenced memory at "0xa8000000". The memory could not be
"read".
Click on OK to terminate the program
Click on CANCEL to debug the program
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
-----------------------------------------------------
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:24 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at
"0x1022b676" referenced memory at "0xa8000000". The memory could not be
"read".
Click on OK to terminate the program
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
-----------------------------------------------------
Following the link for either of these I get the following information:
Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2
Explanation
The program could not load a driver because the program user
doesn't have sufficient privileges to access the driver or because the
drive is missing or corrupt.
User Action
To correct this problem:
a.. Ensure that the program user has sufficient privileges
to access the directory in which the driver is installed.
b.. Reinstall the program to restore the driver to the
correct location.
If these solutions do not work, contact Product Support
Services.
Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could
not be loaded.
Explanation
The program could not load a driver because the program user
doesn't have sufficient privileges to access the driver or because the
drive is missing or corrupt.
User Action
To correct this problem:
a.. Reinstall the program to restore the driver to the
correct location.
-----------------------------------------------------
I'm not quite sure which program it thinks I should reinstall or
what driver is missing or corrupted.
Hi Bobby,
The Infotip queries these details when you hover over a video (eg..WMV)
file:
prop:Type;DocTitle;EpisodeName;ProgramDescription;Duration;Bitrate;Dimensions;Protected;Size
Set in this registry key:
[HKEY_CLASSES_ROOT\SystemFileAssociations\video]
Value named "InfoTip"
BTW, have you checked the Event Log for any info about the crash?
Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X
Sort by date and track-down the entry based on what time the error
exactly occurred. Locate and double-click the entry and you'll see more
information in the resulting dialog, as given below:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2004
Time: 2:41:34 PM
User: N/A
Computer: SUPERCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting
module
hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 68 79 70 65 72 in hyper
0038: 62 61 72 2e 64 6c 6c 20 bar.dll
0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 65 39 t 0000e9
0058: 35 36 0d 0a 56..
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
After disabling certain items I disabled all ActiveX Filters, audio
codecs and video codecs. The problem still remains. It's odd that it
occurs when I hover the mouse pointer over a .WMV file. What function
in XP gives the file information when you point at a media file
(audio, video or graphics)?
You can locate and selectively disable third-party Codecs using Nir's
MMCompView v1.10 utility. Download it from here:
View installed Codec and ActiveX filters and enable / disable them:
http://www.nirsoft.net/utils/mmview.html
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
If so I've installed a lot of other stuff after that. Is there a
way to reinstall the original codecs for Media player? Or maybe
there is a way to tell what codecs are installed?
--
Bobby C.
"If You're Not A Part Of The Solution, There's Good Money To Be Made
In Prolonging The Problem." - from the 2002 Despair series posters
entitled "Consulting"
Bobby,
Did you install a third-party codec pack or similar? Also, if this
has happened recently, System Restore rollback might be a good
idea. See
http://go.microsoft.com/fwlink/?LinkId=34275
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
I'm looking at a list of .WMV files. If I single-click one (or
hover over it with preview on) I get the error:
The instruction at "0x0152b676" referenced memory at "0xd0000000".
The memory could not be "read".
This error occurs on all files, yet I can open the files by using
Windows Media Player. These files work on other machines,
including a new XP machine. I'm running a Toshiba laptop
(P35-S6112, it's a 3.43 gHz P4 with 1 GB or RAM and plenty of free
disk space). The OS is XP Pro SP2 with all the updates applied.
Windows Media Player is version 10. I have downloaded and ran
MemTest and there were no errors detected. The machine has been
running very well except for this little hiccup.
Anyone have an idea where to go from here? Thanks!
--
Bobby C.
"If You're Not A Part Of The Solution, There's Good Money To Be
Made In Prolonging The Problem." - from the 2002 Despair series
posters entitled "Consulting"
