Click on internet link from xpess email locks up computer

N

Nance

When I receive an email on Outlook Express w/an internet
link, and I click on it, my computer locks up and I have
to Cntl alt del to get the computer working. This happens
every time.
 
M

Malke

Nance said:
When I receive an email on Outlook Express w/an internet
link, and I click on it, my computer locks up and I have
to Cntl alt del to get the computer working. This happens
every time.

What does a scan with a current antivirus program (meaning a version not
earlier than 2002 and using updated virus definitions) show? Also,
remove spyware with Spybot Search & Destroy from www.security.kolla.de
and Ad-aware from www.lavasoftusa.com. Be sure to update these programs
before running them. It is best to run antivirus and spyware removal
tools in Safe Mode.

Once you know your computer is virus and spyware-free, if you are still
having problems, post back. Be sure to tell us what you've already done
to troubleshoot.

Malke
 

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