G
Guest
I recently ran Windows Clean-up
(http://www.stevengould.org/software/cleanup/) on a different computer, and
after it was done, I got messages saying that I need to insert Windows XP
Service Pack 2 CD to restore original files. Problem is, this computer is
OEM, don't have a CD, and so I just clicked cancel. There was about ten of
these messages, so I'm assuming there was about 10 files.
Now, Windows is severly messed up. The Start Button is gone, the whole
bottom taskbar is basically eliminated. I can still hit the Windows Start key
on the keyboard, but the Start Menu is all messed up ("programs" and anything
below aren't there). I tried using Microsoft support, however they need a
Product ID, and when I right-click on "my computer" (to get the PID), the
General tab is gone, and a couple others. So, I can't get customer support
unless I have the PID (or pay $90).
Otherwise, programs still work. However, for example, when you run Word,
after you close it asks you if you want to save the changes to Normal and
then brings up the general template window... not good.
Wehn trying to run Windows Update: the update site doesn't work. I just get
a red x saying it doesn't work, and to look at the options below for possible
solutions. The possible solutiosn aren't very good, and basically the only
thing I can do is try to contact customer support.
So, I realize now my mistake was that I hit the "Scan local drives for
temporary folders" in the options box in CleanUp -- this ultimately caused
the program to indiscriminatly delete some important files based on extension
names.
How do I even begin by fixing this? Thanks.
(http://www.stevengould.org/software/cleanup/) on a different computer, and
after it was done, I got messages saying that I need to insert Windows XP
Service Pack 2 CD to restore original files. Problem is, this computer is
OEM, don't have a CD, and so I just clicked cancel. There was about ten of
these messages, so I'm assuming there was about 10 files.
Now, Windows is severly messed up. The Start Button is gone, the whole
bottom taskbar is basically eliminated. I can still hit the Windows Start key
on the keyboard, but the Start Menu is all messed up ("programs" and anything
below aren't there). I tried using Microsoft support, however they need a
Product ID, and when I right-click on "my computer" (to get the PID), the
General tab is gone, and a couple others. So, I can't get customer support
unless I have the PID (or pay $90).
Otherwise, programs still work. However, for example, when you run Word,
after you close it asks you if you want to save the changes to Normal and
then brings up the general template window... not good.
Wehn trying to run Windows Update: the update site doesn't work. I just get
a red x saying it doesn't work, and to look at the options below for possible
solutions. The possible solutiosn aren't very good, and basically the only
thing I can do is try to contact customer support.
So, I realize now my mistake was that I hit the "Scan local drives for
temporary folders" in the options box in CleanUp -- this ultimately caused
the program to indiscriminatly delete some important files based on extension
names.
How do I even begin by fixing this? Thanks.