F
Frankster
I've got an open case with MS about the below problem. Just figured I'd give
folks here a chance to comment on it. Case number has been x'd-out to
protect the innocent
So far, no real help from MS. Here is my latest (and
most descriptive) correspondence. Feel free to read whatever you like
between the lines.
CASE_ID_NUM: SRZxxxxxxxxxxxx
MESSAGE:
For reference: The machine is a brand new hp a1528x Pavilion AMD 64 Dual
Core 2Ghz PC with 2Ghz RAM with an original Samsung 200Gb SATA hard drive.
This new machine was reloaded from the original XP Media Center OS to XP Pro
(retail) the day after purchase (last month). Repartitioned with long
format. The frequent chkdsk /f "minor" and "unused index" errors persist.
Here is what I have done so far in an attempt to eliminate the problem. The
errors are being reported in the Event log under the Winlogon source in the
Application log.
1) At the time of my original report (with original Samsung 200Gb SATA
7200rpm drive), I could run chkdsk /f (scheduled at reboot) and get these
"fixing minor errors" messages or "unused index" errors 3 out of 4 times.
Roughly, every forth time or so, when run repeatedly, boot after boot, I'd
get a "no problems found" report. Then the errors would commence again. This
behavior continues today, even after all the below actions. I can still get
one clean "no problems found" report if I run it enough times.
2) Ran the manufactures hard disk checking utility numerous times and got no
errors found. (Added note: also ran the BIOS embeded S.M.A.R.T HD test, no
problems found - forgot to metion this in the origianl report to MS).
3) As you suggested, I booted from the original XP Pro CD and ran chkdsk
from the recovery console. Unfortunately, when using the internal command
chkdsk, when booted with the CD, no "/f" option is available, as you
suggested I use. The only options available are /p and /r. I used both. This
chkdsk version doesn't produce much in the way of error reports on screen.
However, the first time I ran it with /p, I got the "one or more errors
found" message (no indication of what those were though). I next ran it with
/r switch and got no errors reported (although a "no errors found" report
was not shown on screen - simply nothing was said). I then ran it repeatedly
with the /p switch and continued to get error-free reports on screen.
Rebooted to XP Pro on hard disk, chkdsk /f, rebooted, errors back again.
4) Went to store and purchased brand new hard drive, different brand,
different size, new cable (Western Digital 250Gb SATA 7200rpm). Loaded fresh
copy of XP Pro from my original XP Pro disk (retail, not OEM) with no other
software loaded at all. Ran chkdsk /f. Still seeing same errors.
5) Installed SP2 onto fresh XP PRO (sp1 embedded) installation. After SP2
installed, same errors.
The machine continues to operate perfectly all the time. Never any "actual"
problems.
What next?
-Frank
folks here a chance to comment on it. Case number has been x'd-out to
protect the innocent
So far, no real help from MS. Here is my latest (andmost descriptive) correspondence. Feel free to read whatever you like
between the lines.
CASE_ID_NUM: SRZxxxxxxxxxxxx
MESSAGE:
For reference: The machine is a brand new hp a1528x Pavilion AMD 64 Dual
Core 2Ghz PC with 2Ghz RAM with an original Samsung 200Gb SATA hard drive.
This new machine was reloaded from the original XP Media Center OS to XP Pro
(retail) the day after purchase (last month). Repartitioned with long
format. The frequent chkdsk /f "minor" and "unused index" errors persist.
Here is what I have done so far in an attempt to eliminate the problem. The
errors are being reported in the Event log under the Winlogon source in the
Application log.
1) At the time of my original report (with original Samsung 200Gb SATA
7200rpm drive), I could run chkdsk /f (scheduled at reboot) and get these
"fixing minor errors" messages or "unused index" errors 3 out of 4 times.
Roughly, every forth time or so, when run repeatedly, boot after boot, I'd
get a "no problems found" report. Then the errors would commence again. This
behavior continues today, even after all the below actions. I can still get
one clean "no problems found" report if I run it enough times.
2) Ran the manufactures hard disk checking utility numerous times and got no
errors found. (Added note: also ran the BIOS embeded S.M.A.R.T HD test, no
problems found - forgot to metion this in the origianl report to MS).
3) As you suggested, I booted from the original XP Pro CD and ran chkdsk
from the recovery console. Unfortunately, when using the internal command
chkdsk, when booted with the CD, no "/f" option is available, as you
suggested I use. The only options available are /p and /r. I used both. This
chkdsk version doesn't produce much in the way of error reports on screen.
However, the first time I ran it with /p, I got the "one or more errors
found" message (no indication of what those were though). I next ran it with
/r switch and got no errors reported (although a "no errors found" report
was not shown on screen - simply nothing was said). I then ran it repeatedly
with the /p switch and continued to get error-free reports on screen.
Rebooted to XP Pro on hard disk, chkdsk /f, rebooted, errors back again.
4) Went to store and purchased brand new hard drive, different brand,
different size, new cable (Western Digital 250Gb SATA 7200rpm). Loaded fresh
copy of XP Pro from my original XP Pro disk (retail, not OEM) with no other
software loaded at all. Ran chkdsk /f. Still seeing same errors.
5) Installed SP2 onto fresh XP PRO (sp1 embedded) installation. After SP2
installed, same errors.
The machine continues to operate perfectly all the time. Never any "actual"
problems.
What next?
-Frank