chkdsk defrag and safe mode



Working on a friend's computer - Dell, WinXP Home, SP2 already installed.
Fixed initial problems (CD-RW wouldn't work, strange files in msconfig),
trying to clean up now. Ran stinger - no virus. Told it to run chkdsk /f.
Won't run chkdsk at boot - "Cannot Open Volume For Direct Access". Won't run
Defrag due to "chkdsk scheduled" but won't complete chkdsk either. Won't let
me access Safe Mode - stops at Drivers\agpCPQ.sys. Help! and Thanks!

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