Check Names problem

N

Nic Hanekom

Hi
My users all have their address books set up to check Contacts first and
then the Global Address Book.
When they want to send an email to a Distribution Group on Exchange called
"xxx yyy" and they just type "xxx" in the To box and then click Check Names,
Outlook picks up the DG called "xxx yyy".
The problem comes in when the user also has a Contact that starts with "xxx"
for example " xxx zzz", when they then type "xxx" and clicks Check Names,
then Outlook resolves the contact called "xxx zzz" and ignores the DG called
"xxx yyy".
The only way to solve it is to set the address book to check the Global
Address Book first and Contacts second, but then they have the same problem
but just the other way around.
Hope it makes sense. Is there any way to get around this so Outlook checks
both Contacts and the Global Address Book before giving you a list of
suggested names?
Thanks.
 
B

Brian Tillman

Nic Hanekom said:
Hope it makes sense. Is there any way to get around this so Outlook
checks both Contacts and the Global Address Book before giving you a
list of suggested names?

Nope. Outlook will stop looking once a match is found.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top