I'm using Microsoft Word 2000, on Windows XP. I'm trying to use
the equation creator, version 3.0 but not all of the characters
are displaying correctly. I've tried using different fonts in
the main document but the problem is the same with all of them.
I'm 100% sure this is a font problem, but without sitting at your
computer and seeing it for myself, it's difficult to tell you
what to do next. I'll offer some suggestions, and I'm sure one of
these will work. First, we have an article on our web site that
deals with "wrong characters":
http://www.dessci.com/en/support/TSN/TSN52.htm
This article is probably not going to solve your problem, because
if I understood your reply to "garfield-n-odie", you've already
checked what the article suggests. Wouldn't hurt to read it
though.
You said you've "tried using different fonts in the main document
but the problem is the same with all of them". That won't matter,
because the fonts you use in Word have no relation at all to the
fonts you use in Equation Editor. You can choose the same ones or
different ones -- your choice -- and neither Word nor Equation
Editor will know anything about the fonts used in the other.
You also said:
I've also tried to reinstall the MT Extra font but the problem
persisted.
Yes, but *how* did you reinstall the MT Extra font? There are
instructions on how to do it correctly here:
http://www.dessci.com/en/support/tsn/tsn84.htm
Even though this article says it applies to MathType, it still
has useful information for the Equation Editor user.
What it boils down to is either you have a corrupted version of
MTExtra, or for some reason your system isn't properly
recognizing its encoding. You have two choices here, and I'm sure
either of these will solve your problem: you can either download
the MathType fonts from our web site, or you can "test drive"
MathType for 30 days for free. If you choose the first route,
just install the fonts and use Equation Editor normally. If you
choose the second route, you'll get the fonts too, and all of
MathType's features will work for 30 days. After 30 days, if you
choose not to pay for it, MathType will still work in a
reduced-features mode called "MathType Lite".
You can download either of these products -- either the font
installer or MathType 30-day -- at the link in my signature.
Now since this is a holiday, reading this message will cost you
one and a half times what it normally would. (I forget -- what's
one and a half times zero again?)
--
Bob Mathews (e-mail address removed)
Director of Training 830-990-9699
http://www.dessci.com/free.asp?free=news
FREE fully-functional 30-day evaluation of MathType 5
Design Science, Inc. -- "How Science Communicates"
MathType, WebEQ, MathPlayer, MathFlow, Equation Editor, TeXaide