Changing from POP to IMAP


R

rfoszcz

I originally set up a GoDaddy hosted email account as POP. In the pas
year I've created many, many folders under the PERSONAL folder. I no
want to change the GoDaddy account to an IMAP based account. I remove
the POP account and created an IMAP account but the INBOX for the IMA
account shows up a separate account rather than the INBOX under th
PERSONAL folder.

Is there a way to "move" the IMAP account under the PERSONAL folder s
that the INBOX in PERSONAL corresponds to the newly configured IMA
account?

Any help or suggestions is appreciated..
 
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L

Leonid S. Knyshov // SBS Expert

I originally set up a GoDaddy hosted email account as POP. In the past
year I've created many, many folders under the PERSONAL folder. I now
want to change the GoDaddy account to an IMAP based account. I removed
the POP account and created an IMAP account but the INBOX for the IMAP
account shows up a separate account rather than the INBOX under the
PERSONAL folder.

Is there a way to "move" the IMAP account under the PERSONAL folder so
that the INBOX in PERSONAL corresponds to the newly configured IMAP
account?

Any help or suggestions is appreciated...
Your question really is:

"I used to have a Godaddy POP3 account setup in my Outlook (unknown
version) and now I am switching to IMAP4 account at Godaddy but Outlook
created a separate set of folders for the IMAP account. Can I store
those messages in my previous PST."

The answer is No. IMAP4 accounts are different from POP3 in that they
support their own folders.

You can configure a rule to automatically copy your messages, but there
is little point in it. What makes sense is to configure Outlook to open
inside the IMAP Inbox folder by default.

For Outlook 2007, click on Tools -> Options -> Other -> Advanced Options
-> Startup in this folder

Using IMAP4 is a good decision. You'll enjoy resiliency in having your
mail available from anywhere. Your ISP will experience lower server load
as compared to POP3.

If you remove the top "Personal Folders" PST from Manage data files,
Outlook will recreate it anyway, so there is no way to get rid of it.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 
D

Diane Poremsky [MVP]

No, you need the personal folders for calendar and contacts, which are not
supported by imap. If you want the imap inbox to be you start folder, go to
Tools, Options, other tab, Advanced button - top option. See
http://www.slipstick.com/tutorials/startfolder/startfolder.htm if you need
more help with this option.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 
M

Mike Fanning

I am considering switching from POP to IMAP with GoDaddy, but I have a question. I have a ton of emails in my current Outlook pst file that I must be able to access. I have also created numerous folders and subfolder that contain these emails. My question is this - what happens to my old POP emails when I convert to IMAP. Is there any way to "upload" or "sync" the old email to the IMAP account so that I can access them? Again, having access to them is critical to me. Any help with my question would be GREATLY appreciated.
I originally set up a GoDaddy hosted email account as POP. In the past
year I have created many, many folders under the PERSONAL folder. I now
want to change the GoDaddy account to an IMAP based account. I removed
the POP account and created an IMAP account but the INBOX for the IMAP
account shows up a separate account rather than the INBOX under the
PERSONAL folder.

Is there a way to "move" the IMAP account under the PERSONAL folder so
that the INBOX in PERSONAL corresponds to the newly configured IMAP
account?

Any help or suggestions is appreciated...




--
rfoszcz
14 PM, rfoszcz wrote:
Your question really is:

"I used to have a Godaddy POP3 account setup in my Outlook (unknown
version) and now I am switching to IMAP4 account at Godaddy but Outlook
created a separate set of folders for the IMAP account. Can I store
those messages in my previous PST."

The answer is No. IMAP4 accounts are different from POP3 in that they
support their own folders.

You can configure a rule to automatically copy your messages, but there
is little point in it. What makes sense is to configure Outlook to open
inside the IMAP Inbox folder by default.

For Outlook 2007, click on Tools -> Options -> Other -> Advanced Options
-> Startup in this folder

Using IMAP4 is a good decision. You'll enjoy resiliency in having your
mail available from anywhere. Your ISP will experience lower server load
as compared to POP3.

If you remove the top "Personal Folders" PST from Manage data files,
Outlook will recreate it anyway, so there is no way to get rid of it.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
On Tuesday, March 23, 2010 1:04 PM Diane Poremsky [MVP] wrote:
No, you need the personal folders for calendar and contacts, which are not
supported by imap. If you want the imap inbox to be you start folder, go to
Tools, Options, other tab, Advanced button - top option. See
http://www.slipstick.com/tutorials/startfolder/startfolder.htm if you need
more help with this option.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 
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Z

Zac F

@ Mike Fanning

I did this with my Go Daddy account several weeks ago. If you opted to leave your emails on the server when you used POP, then they will download automatically when you begin using IMAP (not into folders of course, you'll have to create rules or do that manually). But if you deleted messages from the server after retrieving them, you'll have to drag them from your Outlook Personal Folder to your IMAP folders. It will take a while.

One thing that definitely won't download automatically through IMAP is the emails you sent while using POP. You can drag those also from your Outlook Personal Folder - Sent Items to you IMAP Sent Folder.

Word to the wise, though. I have had major issues with the Go Daddy IMAP server when trying to move any emails with attachments of 2MB or larger from a local folder to an IMAP folder. The same problem also occurs when I sending an email with an attachment of 2MB or larger - the email sends fine, but it fails to upload to the "IMAP Sent Items" folder. Go Daddy has known about the issue for months, but has done nothing about it.

Here's my post summarizing the problem (found at this thread: http://community.godaddy.com/groups...arge-attachment-to-go-daddy-imap-mail-folder/):


Hopefully this post will sum up this discussion for anyone that comes along with this problem. If you're experiencing this issue, I have bad news. You're S.O.L.

HERE'S THE ISSUE:

1. When sending email with attachments of about 2MB or more in size, the message successfully transmits to the recipient (via SMTP), but fails to upload to the IMAP Sent Folder. Instead, it is saved locally in the "Personal Folders - Sent Items" (Outlook) or the "Drafts" folder (Thunderbird & K9 Mail).

2. When attempting to move an email with an attachment of about 2MB or more in size from a local folder to an IMAP folder, transfer fails and user receives error message.
--------------------------------------------------
ERROR MESSAGES RECEIVED:

Outlook 2007/2010 error for item 1 above:
"Task '(e-mail address removed) - Sending' reported error (0x800CCCD2) : 'The message cannot be saved be saved to your IMAP e-mail account Sent Items folder, because Outlook is offline or the e-mail server doesn't allow items to be saved to the Sent Items folder.'

Outlook 2007/2010 error for item 2 above:
"Cannot move the items. The server responded: 'sockio_write_msg_timed() failed, rc=4294967295.'.

Thunderbird error for items 1 and 2 above:
"The current command did not succeed. The mail server for account (e-mail address removed) responded: sockio_write_msg_timed() failed, rc=4294967295."
--------------------------------------------------
WHAT I HAVE TRIED & DOCUMENTED FOR GO DADDY SUPPORT:

- Two different computers using two different ISPs (AT&T DSL and Verizon 3G Mobile Hotspot).
- Android device (DROID 2 Global), using two different ISPs (same ISPs as above).
- Mail clients: Outlook 2010, Outlook 2007, Thunderbird ver. 3.1.9, K-9 Mail ver. 3.605.
- Compacted Outlook 2010 .pst files for both local personal folders and IMAP account.
- Every Go Daddy port setting available (SSL and non-SSL).
- Disabled antivirus and firewall.
- Deleted and recreated Outlook profiles.
- Increasing Outlook 2010 server timeouts to 10 minutes.
- Ran internet speed tests on AT&T DSL connection: Download 5.36 MB/s, Upload .66 KB/s.
- Set up an IMAP Gmail account in Outlook 2010 (no problems using 10 MB attachment).
- Set up an IMAP Zoho.com account in Outlook 2010 (no problems using 10 MB attachment).
- Performed traceroute from my AT&T DSL connection to Go Daddy IMAP server with the following results:
~~~~~~~ ~~~~~~~
Tracing route to p3plcimap06-v01.prod.phx3.secureserver.net [173.201.192.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.49.0.1
2 <1 ms <1 ms <1 ms 192.168.1.254
3 11 ms 10 ms 11 ms adsl-99-22-67-254.dsl.wotnoh.sbcglobal.net [99.22.67.254]
4 10 ms 11 ms 11 ms dist2-vlan50.wotnoh.sbcglobal.net [67.36.13.227]
5 11 ms 10 ms 10 ms bb2-g10-0-0.wotnoh.sbcglobal.net [151.164.55.65]
6 20 ms 20 ms 22 ms 151.164.99.141
7 35 ms 41 ms 34 ms asn3549-glbx.eqchil.sbcglobal.net [151.164.248.18]
8 74 ms 75 ms 74 ms 64.210.13.110
9 75 ms 75 ms 75 ms ip-97-74-252-122.ip.secureserver.net [97.74.252.122]
10 75 ms 74 ms 75 ms ip-216-69-188-33.ip.secureserver.net [216.69.188.33]
11 74 ms 77 ms 74 ms p3plcimap06-v01.prod.phx3.secureserver.net [173.201.192.71]
12 74 ms 74 ms 74 ms p3plcimap06-v01.prod.phx3.secureserver.net [173.201.192.71]
~~~~~~~ ~~~~~~~
--------------------------------------------------
HOW GO DADDY HAS RESPONDED (or... WHY YOU ARE S.O.L.):

Much like ken481's experience, the support staff repeatedly insisted that it was a problem with my email client settings, then after that it was a problem with my ISP. They stated that they were unable to recreate the issue so they couldn't help me. I was persistent and kept recreating the issue in different ways, documenting it with screen shots and notes, and sending it to them.

Finally, they ended up sending me a link to this thread, which is rather ironic. After blaming my settings and my ISP for weeks, it was their own staff member's comment in this thread that confirmed that this problem DOES exist for other users and that Go Daddy HAS recreated it on external ISP's.

The last support person I spoke with realized this when I directed his attention to this thread. I wanted to know what the status of this fix was since it had been 8 months since the original report and over 4 months since Go Daddy said they would take care of it. He was gone for awhile talking to the "Advanced Support" people or the development team or something and came back with this:

There is no fix for this problem. The development team is aware of it and it is on their list of items for "improving" Go Daddy's email service. They cannot provide a timeline for when it will be fixed. He also said that I may be entitled to a refund on my email hosting plan if I ask to speak with a manager.

Perhaps this issue DOES have something to do with my ISP. I'm on DSL, upload speeds are slower than on cable. The fact remains, however, that other email providers (Gmail and Zoho) are able to make IMAP work just fine. This isn't an ISP problem, it's a Go Daddy problem.

I originally set up a GoDaddy hosted email account as POP. In the past
year I have created many, many folders under the PERSONAL folder. I now
want to change the GoDaddy account to an IMAP based account. I removed
the POP account and created an IMAP account but the INBOX for the IMAP
account shows up a separate account rather than the INBOX under the
PERSONAL folder.

Is there a way to "move" the IMAP account under the PERSONAL folder so
that the INBOX in PERSONAL corresponds to the newly configured IMAP
account?

Any help or suggestions is appreciated...




--
rfoszcz
14 PM, rfoszcz wrote:
Your question really is:

"I used to have a Godaddy POP3 account setup in my Outlook (unknown
version) and now I am switching to IMAP4 account at Godaddy but Outlook
created a separate set of folders for the IMAP account. Can I store
those messages in my previous PST."

The answer is No. IMAP4 accounts are different from POP3 in that they
support their own folders.

You can configure a rule to automatically copy your messages, but there
is little point in it. What makes sense is to configure Outlook to open
inside the IMAP Inbox folder by default.

For Outlook 2007, click on Tools -> Options -> Other -> Advanced Options
-> Startup in this folder

Using IMAP4 is a good decision. You'll enjoy resiliency in having your
mail available from anywhere. Your ISP will experience lower server load
as compared to POP3.

If you remove the top "Personal Folders" PST from Manage data files,
Outlook will recreate it anyway, so there is no way to get rid of it.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
On Tuesday, March 23, 2010 1:04 PM Diane Poremsky [MVP] wrote:
No, you need the personal folders for calendar and contacts, which are not
supported by imap. If you want the imap inbox to be you start folder, go to
Tools, Options, other tab, Advanced button - top option. See
http://www.slipstick.com/tutorials/startfolder/startfolder.htm if you need
more help with this option.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 

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