Changing default mail form with Forms Administrator

[Guest]

I have created a customized form for reading incoming mail. The form is a
copy of the standard form, with a button added on the read- page. The button
forwards the message using another form that has a dropdown list for
selecting where to send the message.
I published the form in my Personal forms library.
With Forms Administrator I have created a Reg- file to swap the standard
mail form to my customized form when reading mail.
I run the Regfile and after that all my mail uses the customized form.

Very simple, BUT when another user installs the same form, runs the same
Reg-file it doesn't work as it should! If the user reads an external mail it
uses the customized form. If he reads the same message another time it uses
the standard form! All mail in the Inbox uses the default form when reading
them.
If he reads messages in the Sent folder the customized form is used.
2 other users have tested the same thing and it works the same way for them
too.
Very strange!
Why doesn't Outlook use the customized form for all messages in the Inbox?

We all have Outlook 2002 SP3 and the mailboxes is in Exchange server

 

[Hollis D. Paul]

Very simple, BUT when another user installs the same form, runs the same
Reg-file it doesn't work as it should!

Is the other user installing both custom forms?

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Mukilteo, WA USA

 

[Hollis D. Paul]

Why doesn't Outlook use the customized form for all messages in the Inbox?

To change the form that is used to display an existing message, you have to
run a utility to change the Message Class field to the name of the new form.
Check out the following two pages on outlookcode.com

How to make a Microsoft Outlook custom form the default 8/9/2005
How to make a new Microsoft Outlook form the default for a folder (or the
overall default) and convert existing items
http://www.outlookcode.com/d/newdefaultform.htm - 25 KB


Customizing Microsoft Outlook Message Forms 8/9/2005
Quirks, limitations, samples and other resources for designing custom
Message forms for Microsoft Outlook
http://www.outlookcode.com/d/messageform.htm - 23 KB



Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Mukilteo, WA USA