Changes to MSCONFIG cannot use mouse/keyboard

[jamiebungle]

Hopefully someone brighter than me can help me out with this one...I
was tryin to install the setpoint software program(I know!) for the
Logitech keyboards and it asked me to do the following to help with the
install... To do a clean boot in Windows
XP...http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228
i.e change MSCONFIG configuration...

I went through the process and on rebooting my keyboard and mouse are
not responding. I have been in through safe mode but only come up to
Logon screen to enter my password and still no reponse from mouse or
keyboard. Is ther anything else I can try without reloading the
operating system which I would prefer not to do?

Thanks in advance
Jamie

 

[Guest]

is this a PS/2 or USB keybrd and mouse?

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

 

[jamiebungle]

its a ps/2 mouse and keyboad but cordless I have replaced with normal
ps/2 mouse and keyboard but still nothing...still at a loss

 

[Guest]

did you try to go into bios?
is keybrd and mouse funtional?\
during boot up ddo you get keybrd or mouse errror?
does any "F" keys or Del work?

Did you try to use "system restore"?

 

[jamiebungle]

Yes I can access bios - nothing abnormal in there
No
No
Yes - i can access f8, f10 etc ok

No because I cannot get into the computer to run a command prompt....

 

[Guest]

F8 works and can use arrow keys to select "Safe Mode w/command prompt only"?

is the ps2 mouse and keybrd plug into correct ps2 ports?
no interface cable used? (ps2 to usb)

is usb keybrd enabled in bios?

 

[Steve N.]

Yes I can access bios - nothing abnormal in there
No
No
Yes - i can access f8, f10 etc ok

No because I cannot get into the computer to run a command prompt....

Please quote the messages you reply to, it makes it much easier to
follow; it's a tedious pain to have to bounce between messages.

If you can get to the boot menu by pressing F8 then select Last Known
Good Configuration.

Steve N.