Changed size limit setting, user still cannot send.

[Guest]

I have a user who reported that they could not send email. They are getting
an error message that states that they have Exceeded their mailbox size
limit.

I looked in AD users and computers and found that there was a restriction of
170000Kb set. I removed this setting, choosing "Use mailbox store defaults."


I then used exchange system manager to examine the mailbox store containing
her mailbox. The store is set with a 300000Kb warning and a 350000Kb deny
send and receive.

The user's mailbox is currently 195000Kb, but she still cannot send. I have
logged her off and on, rebooted her pc and created a new mail profile (just
for good measure) and she still cannot send.

HELP!

BTW: Exch 2003 Outlook 2003, WinXP srvPk1

 

[Guest]

I waited 30 minutes and all was well.