Hello..
The best way to start is to clear all the cache, cookies
and also to reset the web settings of the browser.
To resolve this issue please follow these steps:
1. Open My Computer | Control Panel | Internet Options
If you are using Windows XP, first open Network and
Internet
Connections, then open Internet Options.
2. On the General tab, under Temporary Internet Files,
please click
Delete Cookies.
3. When asked if you are sure, please click Yes.
4. Still in the Temporary Internet Files area, please
click Delete
Files.
In the box that pops up, please put a check in Delete All
Offline
Content, and click OK.
5. Click Settings, to the right of Delete Files.
6. Set the Amount of disk space to use: to 10 MB
7. Click OK
8. Click the Programs tab.
9. Click the Reset Web Settings button toward the bottom
Uncheck the Reset Homepage box if you want to keep your
current
Homepage.
10. Click Apply.
11. Click OK.
Steve~
