Certain print screens will not paste into Word.

[Guest]

Has anyone had the problem of some Print Screen captures not being able to
paste into a Word 2003 document? Screen prints of my desktop wallpaper and
windows explorer will paste. Screen prints of Excel 2003 and Internet
Explorer 6.0 will not paste. These screen prints will paste into Paint and
into an Excel cell. I am the only person in my office with this problem.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?SmVycnkgTVIy?=,

Has anyone had the problem of some Print Screen captures not being able to
paste into a Word 2003 document? Screen prints of my desktop wallpaper and
windows explorer will paste. Screen prints of Excel 2003 and Internet
Explorer 6.0 will not paste. These screen prints will paste into Paint and
into an Excel cell. I am the only person in my office with this problem.

Well, in the past few months there have been reports of copy/paste not working
"as expected". It's always turned out to be some third-party software
interfering with the Clipboard. Since you're seeing this only in Word, try
holding down CTRL when starting Word (= Safe Mode). Can you paste the screen
prints while in Safe Mode?

If yes, then you're looking for an Addin (or a virus) that's interfering with
Word's normal execution. If you have an IT department, you should turn to them
for help with tracking this down.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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