Certain e-mail senders go directly to my Junk E-Mail folder

G

Guest

Some of my E-mail correspondence goes directly into my Junk E-Mail folder. I
cannot click on the 'This is not Spam' button because it is not highlighted.
It is neither Junk nor Spam and I want it to go into my inbox. How do I
accomplish this?

This only happens with 2 of my contacts, both with @yahoo.com e-mail
addresses.
 
B

BillR [MVP]

Because what exactly is not highlighted?
You can manually add the addresses to your Safe Senders list in the Safe
Senders tab in Junk E-Mail Options.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Junk email not being moved to Junk email Folder 6
Why are there both a Junk folder and a Spam folder in Outlook? 1
more junk e-mail than ever 4
How do I change messages going to junk e-mail into Inbox? 1
Outlook 2007 Good E-Mail Going to Junk Folder 3
JUNK E-MAIL FOLDER 5
Junk e-mail folder 8
junk mail maintains disabling when moved to Inbox 1

Top