CDROM..HELP!!!!!

[Guest]

My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in and it
doesn't even show up on "my computer" as a drive. I went to the device drive
and next to MITSUMI CR-48X5TE is an exclamation point in yellow. It also says
it's installed but can not find "hardware device code 41". When I printed
properties it says "disabled device" but when I click on it it says it's
enabled !!!
So confused......someone please help.............have work on cd's
!!!!!!!!!!!!!!
Thanks

 

[Carey Frisch [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in and it
| doesn't even show up on "my computer" as a drive. I went to the device drive
| and next to MITSUMI CR-48X5TE is an exclamation point in yellow. It also says
| it's installed but can not find "hardware device code 41". When I printed
| properties it says "disabled device" but when I click on it it says it's
| enabled !!!
| So confused......someone please help.............have work on cd's
| !!!!!!!!!!!!!!
| Thanks

 

[Guest]

Hi Carey,
Thanks for answering my problem on the discussion group.
I did what you said but when I restart my computer that # keeps returning
to the registry. My cd rom still is not working and does not show up as a
drive. Now what can I do. I do a newsletter and all my info is on a cd.

Again, thanks,
Diane

 

[Malke]

Hi Carey,
Thanks for answering my problem on the discussion group.
I did what you said but when I restart my computer that # keeps
returning to the registry. My cd rom still is not working and does not
show up as a drive. Now what can I do. I do a newsletter and all my
info is on a cd.

Replace the drive. A cd-rom is less than $20usd. If you want to be sure
the drive is not working, you can troubleshoot by:

1. Swap out ribbon cable for known-working one. If that doesn't help,
2. Swap out drive for known-working one. If that works, problem solved.
If that doesn't work, you can possibly put the drive on a different IDE
connector. It is not uncommon for the secondary IDE connector to fail
if your computer is elderly.

Malke