CDRom Failure

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Guest

I sort of inherited a Dell System using Windows 2000 Professional. I have
dealt with Windows98 and know practically zero about W2000. Three CDs came
with it:
Operating System For Reinstalling Windows 2000 Professional Including
Service Pack 1, Drivers and Utilities and WinDVD V.3.0 .
I tried to connect a Sony's Digital Camera to one of the USB ports and the
System attempted to configure the new Hardware, but could not locate a
Driver. When I tried to use the Sony's CD with the appropriate Driver,
nothing happened.
My Computer showed The Drive as Compact Disk Drive D:
Right clicking or clicking on it kept producing the display telling me to
insert a disk in the Drive. I tried the OS CDs, but no go. Both Bios and, of
course, My Computer and the MS Explorer show the presence of the CDRom Drive.
Can anyone make anything of this?
Incidentally, can you comment about the Supplied CD's, especially the WinDVD
V.3.0?
Thank you!
Pal
 
Check Event Viewer for errors. Also check Device Manager for error codes and
or non-starting devices.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I sort of inherited a Dell System using Windows 2000 Professional. I have
| dealt with Windows98 and know practically zero about W2000. Three CDs came
| with it:
| Operating System For Reinstalling Windows 2000 Professional Including
| Service Pack 1, Drivers and Utilities and WinDVD V.3.0 .
| I tried to connect a Sony's Digital Camera to one of the USB ports and the
| System attempted to configure the new Hardware, but could not locate a
| Driver. When I tried to use the Sony's CD with the appropriate Driver,
| nothing happened.
| My Computer showed The Drive as Compact Disk Drive D:
| Right clicking or clicking on it kept producing the display telling me to
| insert a disk in the Drive. I tried the OS CDs, but no go. Both Bios and,
of
| course, My Computer and the MS Explorer show the presence of the CDRom
Drive.
| Can anyone make anything of this?
| Incidentally, can you comment about the Supplied CD's, especially the
WinDVD
| V.3.0?
| Thank you!
| Pal
|
|
 
Thank you, Dave, for your interest im my problem.
I do have to apologize for having been too hasty in my judgement of the
problem. I tried a game CD in the CDRom Drive and, after few minutes, I heard
some noise and the CDRom came alive. I inserted an OS System CD and,
similarly, after minutes and minutes of time, it also responded. However,
when I tried to download the Drivers from the Sony CD, nothing happened for
long time, until I finally gave up.
Your suggestions will be followed, if I can make some sense about the outcome.
I notice that there are many running tasks in the backgroung.
Is there an equivalent utility like W98 msconfig in W2000?
I am also thinking about running Scandisk and defrag to see if things do
improve. Booting or rebooting, as well as Shutdown, take an awfully long time.
Thank you, again.
PS: Incidentally, besides the Operating System For Reinstalling Windows
2000 Professional Including
Service Pack 1, Drivers and Utilities and WinDVD V.3.0 that came with the
Computer, there is also a CD that says:
Applications - For Installing/Reinstalling Roxio CD Creator 5.2 Basic.
*********
 
You're welcome. More than likely the drive has failed.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thank you, Dave, for your interest im my problem.
| I do have to apologize for having been too hasty in my judgement of the
| problem. I tried a game CD in the CDRom Drive and, after few minutes, I
heard
| some noise and the CDRom came alive. I inserted an OS System CD and,
| similarly, after minutes and minutes of time, it also responded. However,
| when I tried to download the Drivers from the Sony CD, nothing happened
for
| long time, until I finally gave up.
| Your suggestions will be followed, if I can make some sense about the
outcome.
| I notice that there are many running tasks in the backgroung.
| Is there an equivalent utility like W98 msconfig in W2000?
| I am also thinking about running Scandisk and defrag to see if things do
| improve. Booting or rebooting, as well as Shutdown, take an awfully long
time.
| Thank you, again.
| PS: Incidentally, besides ?the Operating System For Reinstalling Windows
| 2000 Professional Including
| Service Pack 1, Drivers and Utilities and WinDVD V.3.0 that came with the
| Computer, there is also a CD that says:
| Applications - For Installing/Reinstalling Roxio CD Creator 5.2 Basic.
| *********
 
I did look into the Event Viewer and found recurrent errors, regarding the
CDRom, saying that a bad block had been found, as well as many Warnings. I
replaced the Drive with an old one, that was laying about, and all worked out.
Thanks for the tip!
 
You're welcome.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I did look into the Event Viewer and found recurrent errors, regarding the
| CDRom, saying that a bad block had been found, as well as many Warnings. I
| replaced the Drive with an old one, that was laying about, and all worked
out.
| Thanks for the tip!
 
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