cdrom code 19

[Sang]

what do i do this the error msg on my cdrom:
Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)

and when i try to run troubleshoot nothing comes up

 

[Mary Sauer]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code
39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060&Product=winxp

 

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)

 

[Guest]

1.Start Registry Editor (Regedt32.exe).

2.Locate the UpperFilters value under the following key
in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

3.On the Edit menu, click Delete, and then click OK

these are the steps that were givn i can't seem to even
delete the {4D36E965-E325-11CE-BFC1-08002BE10318} error
msg say "cannot delete {4D36E965-E325-11CE-BFC1-
08002BE10318}error while deleting key."

so what nows?

thx