CDr and DVD R not found

D

Daniel

Hi

I am running XP SP2
I got up this morning and turned on my PC, put a CD into the drive and
nothing happened.
I went to explorer and there was no CD or DVD drive shown. These drives have
been on my system for a couple of years.

I went to Device Manager and the two drives have a yellow exclamation mark
beside them,
when I go to properties there is a message.

"Windows successfully loaded the device driver for
this hardware but cannot find the device (code 41)"

I uninstalled the drives and rebooted, but still have the same problem with
the
same messages in Device Manager.
I am guessing that because the drives appeared in Device Manager after
being installed they must be connected properly.

Any advice on fixing this would be appreciated.

Daniel
 
C

Carey Frisch [MVP]

CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Hi
|
| I am running XP SP2
| I got up this morning and turned on my PC, put a CD into the drive and
| nothing happened.
| I went to explorer and there was no CD or DVD drive shown. These drives have
| been on my system for a couple of years.
|
| I went to Device Manager and the two drives have a yellow exclamation mark
| beside them,
| when I go to properties there is a message.
|
| "Windows successfully loaded the device driver for
| this hardware but cannot find the device (code 41)"
|
| I uninstalled the drives and rebooted, but still have the same problem with
| the
| same messages in Device Manager.
| I am guessing that because the drives appeared in Device Manager after
| being installed they must be connected properly.
|
| Any advice on fixing this would be appreciated.
|
| Daniel
 
D

Daniel

Thanks for your response, I have followed the advice
and all is fine now.

thanks again

Daniel
 
D

David Glass

Daniel,

I had the same problem and found the same fix. However, although the system
recognizes my CD drives, it does not recognize the write capability. Have
you had a similar experience?

Daniel said:
Thanks for your response, I have followed the advice
and all is fine now.

thanks again

Daniel
Carey Frisch said:
CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and
the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD
recording software, you may need
to reinstall that software. If the problem recurs, consult with the
software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Hi
|
| I am running XP SP2
| I got up this morning and turned on my PC, put a CD into the drive and
| nothing happened.
| I went to explorer and there was no CD or DVD drive shown. These drives
have
| been on my system for a couple of years.
|
| I went to Device Manager and the two drives have a yellow exclamation
mark
| beside them,
| when I go to properties there is a message.
|
| "Windows successfully loaded the device driver for
| this hardware but cannot find the device (code 41)"
|
| I uninstalled the drives and rebooted, but still have the same problem
with
| the
| same messages in Device Manager.
| I am guessing that because the drives appeared in Device Manager after
| being installed they must be connected properly.
|
| Any advice on fixing this would be appreciated.
|
| Daniel
Click to expand...
Click to expand...
 
D

Daniel

Yes I have, not this time but in the past,
I went this KB article
http://support.microsoft.com/default.aspx?scid=kb;en-us;316529
and it worked.

Good luck

Daniel
David Glass said:
Daniel,

I had the same problem and found the same fix. However, although the
system recognizes my CD drives, it does not recognize the write
capability. Have you had a similar experience?

Daniel said:
Thanks for your response, I have followed the advice
and all is fine now.

thanks again

Daniel
Carey Frisch said:
CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the
registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value
and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD
recording software, you may need
to reinstall that software. If the problem recurs, consult with the
software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Hi
|
| I am running XP SP2
| I got up this morning and turned on my PC, put a CD into the drive and
| nothing happened.
| I went to explorer and there was no CD or DVD drive shown. These
drives have
| been on my system for a couple of years.
|
| I went to Device Manager and the two drives have a yellow exclamation
mark
| beside them,
| when I go to properties there is a message.
|
| "Windows successfully loaded the device driver for
| this hardware but cannot find the device (code 41)"
|
| I uninstalled the drives and rebooted, but still have the same problem
with
| the
| same messages in Device Manager.
| I am guessing that because the drives appeared in Device Manager after
| being installed they must be connected properly.
|
| Any advice on fixing this would be appreciated.
|
| Daniel
Click to expand...
Click to expand...
Click to expand...
 

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