CD-RW and CD ROM trouble

[Megan Sather]

After a lightning-induced power blink, my computer
restarted to the blue screen of death, noting that a
driver was not working and may cause the system to be
unstable. I rebooted the computer a few times and finally
it booted. My system did not recognize either CD rom
drives (E and F, a CDR and CD rom). The E drive didn't
power up, the F drive did, and open, but wasn't
recognized. I have replaced each drive with other drives
that work, and still the system doesn't recognize them.
In Device manager under ATAPI drives, there are
two "unknown devices." When I get through the wizard to
find the drivers for the devices, and click NEXT to
install them, my system reboots itself. It's done it 6
times.

Help??! Thank you!!

 

[Wolf Kirchmeir]

After a lightning-induced power blink, my computer
restarted to the blue screen of death, noting that a
driver was not working and may cause the system to be
unstable. ...snip the symptoms...

Since repairing the software does not work, hardware failure is the most
likely source of the trouble. IMO you probably have a motherboard fault. So
take the machine to a competent technician who can diagnose the trouble, and
if necessary install a new mother board (which in itself is not a simple
process, unfortunately, as W2K objects strenuously to being "moved to new
hardware.") Staples is good, but a small local shop may be better -- ask
around.

HTH&GL


--
Best Wishes,
Wolf Kirchmeir, Blind River ON
"Not that brains are everything --
you'll also need a skull to put them in." (Nancy Franklin, 1997)
<just one w and plain ca for correct address>